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Restaurant

Ben & Jerry's

Iconic Vermont ice cream parlor chain known for its creative flavors with clever names.

Downtown
4.1$
OPEN12 pm - 12:30 am
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Ben & Jerry's, Downtown - Montreal
Ice Cream
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About

Ben & Jerry's specializes in premium ice cream crafted with thick chunks and expansive swirls of indulgent ingredients. This location serves an extensive selection of iconic flavors, including fan favorites like Cherry Garcia, Phish Food, and Cookie Dough. Each scoop features high-quality dairy sourced from socially responsible farming partners committed to sustainable agricultural practices. The menu expands beyond traditional tubs to include decadent sundaes, rich milkshakes, and specialized frozen yogurt options for diverse dietary preferences. Visitors encounter a vibrant environment centered on bold, whimsical flavor combinations that define the global brand identity. This establishment maintains strict standards for ingredient sourcing, ensuring that non-GMO and Fairtrade certified components remain at the forefront of every frozen dessert served to the public. The consistency of these signature recipes guarantees a reliable experience for ice cream enthusiasts seeking premium, texture-heavy treats.

Details

Amenities, services & more

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5★
58%
4★
15%
3★
7%
2★
20%
1★
1%

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Reviews for Ben & Jerry's

Food
Service
on Google3.7 (300+)
*as of 2026-08-15
5★
58%
4★
15%
3★
7%
2★
20%
1★
1%

Review Summary

Ben & Jerry's is widely celebrated for its rich, creamy ice cream and a diverse selection of flavors, with the new mango option receiving particularly high praise for its fresh and authentic taste. Visitors frequently commend the staff for being friendly, enthusiastic, and efficient, often highlighting the positive service even during busy events like Free Ice Cream Day. The shop provides a convenient and welcoming atmosphere for friends to enjoy a cold treat, featuring thoughtful details like outdoor seating and unique local decor. While some guests find the pricing high and note that the facilities could benefit from updates, many others consider the quality and overall experience well worth the visit, making it a favorite destination for ice cream lovers in the city.
Page 1 of 1 - 10 Reviews

I had a really good experience at Ben&Jerry's & would 100% recommend going with friends. They got flavours that aren't in supermarkets, which is also really nice.

Aug 20, 2026
on Google

I happened to crave Ben & Jerry's ice cream. So I decided to go with my boyfriend, & a friend of ours. The strawberry cheesecake ice cream is a hit! I'm definitely getting this flavour now every time I go to Ben & Jerry's. either that, or the regular strawberry ice cream which is my all time favorite!

May 31, 2026
on Google

What a great experience on Free Ice Cream Day!!!
I stopped by yesterday on my way home & noticed the line wasn't too long, so I decided to join in. All the staff were super friendly. The young lady server started taking my order while I was still queuing. She asked me what flavor I wanted & whether I'd like it in a cup or a cone, even before I reached the counter. Everything was so smooth & well-organized. I got my chocolate ice cream in no time! Made my day. 😊🍦
I also really love that this Ben & Jerry's has plenty of indoor space, so customers can enjoy their ice cream inside without getting soaked. Yesterday's rain was just way too heavy! 🌧? I only waited about 20 minutes to get my free ice cream. It was totally worth it!!!😆😆😆

Apr 15, 2026
on Google

I love getting my ice scream from this location. The staff is very friendly & kind. There's also the cutest mural inside with cows & Montréal's skyscrapers theme. Plus, it's a true historic Ben & Jerry's location, which makes it even cooler!

Apr 14, 2026
on Google

I am an absolute fan of Ben & Jerry's tub ice cream, so when I saw there was a shop in the city, this became a must-go place for me. However, the flavours here were ordinary & lacklustre. Most disappointing was portion size. Two scoops here is equivalent to one scoop at any other ice cream shop. Overall a very subpar experience.

Sep 26, 2025
on Google

Very clean store! The workers were super friendly. She helped us pick our flavors. I recommend this ben & jerrys location! I would definitely come again. Thank you!!

Apr 29, 2025
on Google

Though never an ice-cream lover, wanted to try this place in the memory of a scene from a Hindi movie... Hehe 😅... In the move, the pregnant heroine craves for Ben & Jerry's Double chocolate blah blah flavour in the middle of the night... & thus I went there seeing the board of the brand 😆 Decent service & I tried their Raspberry Sorbet & some Chocolate flavour, think it was called the Chocolate Therapy. They didn't have many of the flavours available & obviously my personal preferences were in that list. Liked what I tried. Nothing great, have had better ice creams. Wish they had a better ambience to their outlet.

May 31, 2024
on Google
5.0

C'était une bonne expérience . Je suis parti à Ben & Jerry's le weekend dernier le caissier était très gentil & le service était tellement agréable . Sauf la seule chose que j'ai pas aimé c'était la gérante qui parle mal au client & sont répondre à leur question & on les ignorant . Mais à part la gérante c'était nice .

May 21, 2024
on Google

I don’t really have sweet teeth, Ben & Jerry’s on Maisonneuve is probably the only place I go now during summer, to have a sweet bite , walk around, enjoy the beauty of Montreal at this well known & best spot downtown, salted caramel & butter is my fav this year, tasty, I would highly recommend to anyone who come visit montreal & need a place to chill!

Sep 26, 2023
on Google
Foodie
24 Reviews
5.0

J'adore Ben&Jerry's!
C'est une compagnie plein de bonnes valeurs: ils utilisent que des produits naturelles, équitables & la crème utilisé provient de vache en liberté.
Ils offrent des choix différents & originaux de crème glacé & il nous propose même de goûter lorsque nous sommes indécis.
Si vous êtes à la recherche d'une crème glacé hors de l'ordinaire ou des meilleures classiques tel que la saveur pâte à biscuit c'est la place où aller!

Jan 28, 2013