Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed Today

Friday

Closed

Saturday

6 pm - 11 pm

Sunday

Closed

Overall, reviewers describe a popular stop with tasty flavors and friendly service, though experiences vary on value, cleanliness, and setting. Several note that the ice cream itself is delicious, with mentions of mint chocolate chip tasting natural and free of colorants, non dairy Tonight Dough, and loyal favorites like Chunky Monkey and various coffee varieties. Price and portion size are common themes, with some finding two scoops smaller than expected for the price and others calling the price high for the amount, particularly for visitors from other currencies. Cleanliness and ambiance receive mixed feedback: some locations are clean, bright, and well kept with helpful staff, while others report dirty tables, crumbs, insects, and an uncomfortable atmosphere. Service is frequently praised as friendly and attentive, with staff helping choose flavors and make recommendations, and one note of receiving a free ice cream brightening the day. Overall the reviews show strong positives around flavor and service, tempered by concerns about price, portion size, and cleanliness depending on the visit.

Reviews for Ben & Jerry's

Food

Service

on Google3.6 (200+)

*as of 2026-04-01

3.8 72 ratings

5★

47%

4★

18%

3★

2★

26%

1★

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Review Summary

Page 1 of 1 - 5 Reviews

Fouzi

5.0

Very clean store! The workers were super friendly. She helped us pick our flavors. I recommend this ben & jerrys location! I would definitely come again. Thank you!!

Apr 29, 2025

on Google

Helly

La venteuse est cute 🥰 service était excellent & dessert était parfait 🤩 Hautement recommandé!!!

Oct 24, 2023

Somaya

Very rich flavors, friendly staff. Strongly recommend

Oct 22, 2023

Angela

I don’t really have sweet teeth, Ben & Jerry’s on Maisonneuve is probably the only place I go now during summer, to have a sweet bite , walk around, enjoy the beauty of Montreal at this well known & best spot downtown, salted caramel & butter is my fav this year, tasty, I would highly recommend to anyone who come visit montreal & need a place to chill!

Sep 26, 2023

Casey

Best ice cream in town, very nice & helpful service, very kind & efficient staffs👍 highly recommend anyone who wants to enjoy a great ice cream in the centre of downtown Montreal!

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