Monday

Closed

Tuesday

Closed

Wednesday

Closed

Thursday

Closed Today

Friday

Closed

Saturday

6 pm - 11 pm

Sunday

Closed

Overall, reviewers describe a popular stop with tasty flavors and friendly service, though experiences vary on value, cleanliness, and setting. Several note that the ice cream itself is delicious, with mentions of mint chocolate chip tasting natural and free of colorants, non dairy Tonight Dough, and loyal favorites like Chunky Monkey and various coffee varieties. Price and portion size are common themes, with some finding two scoops smaller than expected for the price and others calling the price high for the amount, particularly for visitors from other currencies. Cleanliness and ambiance receive mixed feedback: some locations are clean, bright, and well kept with helpful staff, while others report dirty tables, crumbs, insects, and an uncomfortable atmosphere. Service is frequently praised as friendly and attentive, with staff helping choose flavors and make recommendations, and one note of receiving a free ice cream brightening the day. Overall the reviews show strong positives around flavor and service, tempered by concerns about price, portion size, and cleanliness depending on the visit.

Reviews for Ben & Jerry's

Food

Service

on Google3.6 (200+)

*as of 2026-04-01

3.8 72 ratings

5★

47%

4★

18%

3★

2★

26%

1★

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Display All ice cream(12) flavour(6) recommend(4) chocolate(4) prix(3) sweet(3) scoop(3) buzz(3) saveur(3) flavor(3) jerrs(3) downtown(3)

Review Summary

Page 1 of 1 - 5 Reviews

Laura

2.0

I am an absolute fan of Ben & Jerry's tub ice cream, so when I saw there was a shop in the city, this became a must-go place for me. However, the flavours here were ordinary & lacklustre. Most disappointing was portion size. Two scoops here is equivalent to one scoop at any other ice cream shop. Overall a very subpar experience.

Sep 26, 2025

on Google

SHEINDL

4.0

Rania - our server- was sweet (like the ice cream). 😊
Cycling home from the Jazz Fest, I had a craving for ice cream & B & J satisfied the craving. I ordered one scoop of coffee, coffee, Buzz buzz buzz, & one scoop of chunky monkey, my longtime go to flavour.
The price for a small ice cream- $9.50 with tax- would be very affordable for Americans & Europeans with stronger currencies, however, as a Montrealer, I found it really expensive.
The ice cream itself was delicious.
Tip: eat fast, so the ice cream doesn't melt & drip all for you.😉

Jun 29, 2025

5.0

I had the non dairy tonight dough flavour in a pint & it was very delicious. They also do their cones & brownie every morning & it smells amazing!! The staff were friendly & helpful. Great overall experience.

Apr 29, 2025

Remi

Though never an ice-cream lover, wanted to try this place in the memory of a scene from a Hindi movie... Hehe 😅... In the move, the pregnant heroine craves for Ben & Jerry's Double chocolate blah blah flavour in the middle of the night... & thus I went there seeing the board of the brand 😆 Decent service & I tried their Raspberry Sorbet & some Chocolate flavour, think it was called the Chocolate Therapy. They didn't have many of the flavours available & obviously my personal preferences were in that list. Liked what I tried. Nothing great, have had better ice creams. Wish they had a better ambience to their outlet.

May 31, 2024

Ruhan

Bright, cheery ice cream shop with a great selection of fun flavours. Well-placed downtown location. Service is alright.

Sep 20, 2023

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