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Restaurant

Ben & Jerry's

Iconic Vermont ice cream parlor chain known for its creative flavors with clever names.
Downtown
4.0$
CLOSEDOpens Today at 12 pm
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Ben & Jerry's Downtown, Montreal: Menu, Reviews & Reserve (2026)
Ice Cream
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About

Ben & Jerry's specializes in premium ice cream crafted with thick chunks and expansive swirls of indulgent ingredients. This location serves an extensive selection of iconic flavors, including fan favorites like Cherry Garcia, Phish Food, and Cookie Dough. Each scoop features high-quality dairy sourced from socially responsible farming partners committed to sustainable agricultural practices. The menu expands beyond traditional tubs to include decadent sundaes, rich milkshakes, and specialized frozen yogurt options for diverse dietary preferences. Visitors encounter a vibrant environment centered on bold, whimsical flavor combinations that define the global brand identity. This establishment maintains strict standards for ingredient sourcing, ensuring that non-GMO and Fairtrade certified components remain at the forefront of every frozen dessert served to the public. The consistency of these signature recipes guarantees a reliable experience for ice cream enthusiasts seeking premium, texture-heavy treats.

Details

Amenities, services & more

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4.089 ratings
5★
53%
4★
16%
3★
8%
2★
22%
1★
1%

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Reviews for Ben & Jerry's

Food
Service
on Google3.7 (300+)
*as of 2026-07-01
4.089 ratings
5★
53%
4★
16%
3★
8%
2★
22%
1★
1%
Write your review

Reviews often mention

Display Allice cream(23) flavour(10) jerrs(7) chocolate(6) recommend(5) downtown(4) cone(4) flavor(4) worker(3) getting(3) prix(3) sweet(3)

Review Summary

Ben & Jerry's receives mixed feedback, with many customers praising the delicious, creamy ice cream and the wide variety of flavorful options available. Service is frequently highlighted as friendly, quick, and well organized, though some patrons have reported concerns regarding cleanliness, hygiene standards, and maintenance issues like dirty furniture or the presence of insects. While the atmosphere is generally appreciated, including the availability of seating and thematic decor, opinions on value differ significantly, with some guests feeling the portions are generous while others consider the pricing too high or the scoops inconsistent in size. Additionally, there are reports regarding frustrating inconsistencies in operating hours, leaving some visitors disappointed by unannounced closures.
Page 1 of 1 - 9 Reviews
Angelina
5.0

i loved my experience here, the ice cream was really good, the staff was super nice & they gave very nice portions. they have so many flavours to choose from. it's always nice to go there & they even have an outdoor seating area which i really appreciated. i will definitely be back

Jun 22, 2026
on Google
Celina
5.0

Great service & best ice cream downtown. The workers were super nice & really quick as well! The flavour & cone selection are really nice. Would 10/10 recommend !!

Jun 21, 2026
on Google
Laith
5.0

Very good! Mostly chocolate flavour, & the service was excellent. The staff member she was very organized, & quick

Jun 2, 2026
on Google
Wendy
5.0

I happened to crave Ben & Jerry's ice cream. So I decided to go with my boyfriend, & a friend of ours. The strawberry cheesecake ice cream is a hit! I'm definitely getting this flavour now every time I go to Ben & Jerry's. either that, or the regular strawberry ice cream which is my all time favorite!

May 31, 2026
on Google
Laura
2.0

I am an absolute fan of Ben & Jerry's tub ice cream, so when I saw there was a shop in the city, this became a must-go place for me. However, the flavours here were ordinary & lacklustre. Most disappointing was portion size. Two scoops here is equivalent to one scoop at any other ice cream shop. Overall a very subpar experience.

Sep 26, 2025
on Google
SHEINDL
4.0

Rania - our server- was sweet (like the ice cream). 😊
Cycling home from the Jazz Fest, I had a craving for ice cream & B & J satisfied the craving. I ordered one scoop of coffee, coffee, Buzz buzz buzz, & one scoop of chunky monkey, my longtime go to flavour.
The price for a small ice cream- $9.50 with tax- would be very affordable for Americans & Europeans with stronger currencies, however, as a Montrealer, I found it really expensive.
The ice cream itself was delicious.
Tip: eat fast, so the ice cream doesn't melt & drip all for you.😉

Jun 29, 2025
on Google
L
5.0

I had the non dairy tonight dough flavour in a pint & it was very delicious. They also do their cones & brownie every morning & it smells amazing!! The staff were friendly & helpful. Great overall experience.

Apr 29, 2025
on Google
Remi
4.0

Though never an ice-cream lover, wanted to try this place in the memory of a scene from a Hindi movie... Hehe 😅... In the move, the pregnant heroine craves for Ben & Jerry's Double chocolate blah blah flavour in the middle of the night... & thus I went there seeing the board of the brand 😆 Decent service & I tried their Raspberry Sorbet & some Chocolate flavour, think it was called the Chocolate Therapy. They didn't have many of the flavours available & obviously my personal preferences were in that list. Liked what I tried. Nothing great, have had better ice creams. Wish they had a better ambience to their outlet.

May 31, 2024
on Google
Ruhan
4.0

Bright, cheery ice cream shop with a great selection of fun flavours. Well-placed downtown location. Service is alright.

Sep 20, 2023
on Google
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