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Restaurant

Ben & Jerry's

Iconic Vermont ice cream parlor chain known for its creative flavors with clever names.

Downtown
4.0$
OPEN12 pm - Midnight
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Ben & Jerry's, Downtown - Montreal
Ice Cream
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About

Ben & Jerry's specializes in premium ice cream crafted with thick chunks and expansive swirls of indulgent ingredients. This location serves an extensive selection of iconic flavors, including fan favorites like Cherry Garcia, Phish Food, and Cookie Dough. Each scoop features high-quality dairy sourced from socially responsible farming partners committed to sustainable agricultural practices. The menu expands beyond traditional tubs to include decadent sundaes, rich milkshakes, and specialized frozen yogurt options for diverse dietary preferences. Visitors encounter a vibrant environment centered on bold, whimsical flavor combinations that define the global brand identity. This establishment maintains strict standards for ingredient sourcing, ensuring that non-GMO and Fairtrade certified components remain at the forefront of every frozen dessert served to the public. The consistency of these signature recipes guarantees a reliable experience for ice cream enthusiasts seeking premium, texture-heavy treats.

Details

Amenities, services & more

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4.098 ratings
5★
55%
4★
15%
3★
7%
2★
21%
1★
1%

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Reviews for Ben & Jerry's

Food
Service
on Google3.7 (300+)
*as of 2026-08-01
4.098 ratings
5★
55%
4★
15%
3★
7%
2★
21%
1★
1%
Write your review

Reviews often mention

ice cream(30) flavour(10) mango(9) flavor(8) recommend(7) jerrs(7) chocolate(6) highly recommend(4) rich(4) downtown(4) cone(4) smooth(3)

Review Summary

Ben & Jerry's receives mixed feedback, with many customers praising the delicious, creamy ice cream and the wide variety of flavorful options available. Service is frequently highlighted as friendly, quick, and well organized, though some patrons have reported concerns regarding cleanliness, hygiene standards, and maintenance issues like dirty furniture or the presence of insects. While the atmosphere is generally appreciated, including the availability of seating and thematic decor, opinions on value differ significantly, with some guests feeling the portions are generous while others consider the pricing too high or the scoops inconsistent in size. Additionally, there are reports regarding frustrating inconsistencies in operating hours, leaving some visitors disappointed by unannounced closures.
Page 1 of 6 - 57 Reviews
Emma
5.0

youssef was so amazing! great service & ice cream

Jul 30, 2026
on Google
Sammy
4.0

Excelllent service from the ladies & the ice cream tastes so good but the place is tooooo old & needs renovation :J

Jul 25, 2026
on Google
Devon
2.0

Crazy expensive. 2 mango-lemonade smoothies came to a total of $30.
Theirs a reason theirs no prices listed in the store. Avoid unless you don't mind wasting money.

Jul 23, 2026
on Google
Karyne
5.0

Toujours aussi bon qu'avant!

Jul 19, 2026
on Google
Lulu
5.0

The ice cream was rich & smooth, with generous mix-ins, & every bite was a nice surprise. The new mango flavor was honestly so good ?one bite & it was full of surprises. The mango taste was rich & refreshing, with just the right amount of sweetness, & it wasn't too heavy at all. The staff were very friendly, the place was clean & comfortable, & the overall experience was great. Five stars, highly recommended!

Jul 18, 2026
on Google
Maggie
5.0

This has always been my favorite ice cream shop! Their new mango flavor is, without a doubt, the best mango ice cream I've ever had. The mango flavor is incredibly rich, & the texture is smooth & creamy-it honestly tastes like you're eating real, ripe mango flesh. There's no artificial aftertaste at all. Highly recommend it to anyone who loves mango. You have to give it a try!

Jul 17, 2026
on Google
Laurent
5.0

The taste & service were both excellent, I especially loved the mango flavor!

Jul 17, 2026
on Google
Alexandre
5.0

The best mango ice cream ever! Must try!

Jul 15, 2026
on Google
???
5.0

The ice cream here is really good! Customer service was really nice & the place was clean. I'd definitely come again! It's a great stop to get a cold treat with friends!

Jul 10, 2026
on Google
Angelina
5.0

i loved my experience here, the ice cream was really good, the staff was super nice & they gave very nice portions. they have so many flavours to choose from. it's always nice to go there & they even have an outdoor seating area which i really appreciated. i will definitely be back

Jun 22, 2026
on Google
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