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Restaurant

Ben & Jerry's

Iconic Vermont ice cream parlor chain known for its creative flavors with clever names.
Downtown
4.0$
OPEN12 pm - Midnight
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Ben & Jerry's Downtown, Montreal: Menu, Reviews & Reserve (2026)
Ice Cream
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About

Ben & Jerry's specializes in premium ice cream crafted with thick chunks and expansive swirls of indulgent ingredients. This location serves an extensive selection of iconic flavors, including fan favorites like Cherry Garcia, Phish Food, and Cookie Dough. Each scoop features high-quality dairy sourced from socially responsible farming partners committed to sustainable agricultural practices. The menu expands beyond traditional tubs to include decadent sundaes, rich milkshakes, and specialized frozen yogurt options for diverse dietary preferences. Visitors encounter a vibrant environment centered on bold, whimsical flavor combinations that define the global brand identity. This establishment maintains strict standards for ingredient sourcing, ensuring that non-GMO and Fairtrade certified components remain at the forefront of every frozen dessert served to the public. The consistency of these signature recipes guarantees a reliable experience for ice cream enthusiasts seeking premium, texture-heavy treats.

Details

Amenities, services & more

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4.089 ratings
5★
53%
4★
16%
3★
8%
2★
22%
1★
1%

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Reviews for Ben & Jerry's

Food
Service
on Google3.7 (300+)
*as of 2026-07-01
4.089 ratings
5★
53%
4★
16%
3★
8%
2★
22%
1★
1%
Write your review

Reviews often mention

ice cream(23) flavour(10) jerrs(7) chocolate(6) recommend(5) downtown(4) cone(4) flavor(4) worker(3) getting(3) prix(3) sweet(3)

Review Summary

Ben & Jerry's receives mixed feedback, with many customers praising the delicious, creamy ice cream and the wide variety of flavorful options available. Service is frequently highlighted as friendly, quick, and well organized, though some patrons have reported concerns regarding cleanliness, hygiene standards, and maintenance issues like dirty furniture or the presence of insects. While the atmosphere is generally appreciated, including the availability of seating and thematic decor, opinions on value differ significantly, with some guests feeling the portions are generous while others consider the pricing too high or the scoops inconsistent in size. Additionally, there are reports regarding frustrating inconsistencies in operating hours, leaving some visitors disappointed by unannounced closures.
Page 1 of 5 - 48 Reviews
Angelina
5.0

i loved my experience here, the ice cream was really good, the staff was super nice & they gave very nice portions. they have so many flavours to choose from. it's always nice to go there & they even have an outdoor seating area which i really appreciated. i will definitely be back

Jun 22, 2026
on Google
Celina
5.0

Great service & best ice cream downtown. The workers were super nice & really quick as well! The flavour & cone selection are really nice. Would 10/10 recommend !!

Jun 21, 2026
on Google
Sacha
2.0

pas ouf comme service 🤷?♀?pis je sais pas si c'est normal mais le mixeur étais pas propre quand la madame à mis les boules de crème glacée dedans...

(Les propos ci-dessus reflètent uniquement mon expérience personnelle & mon opinion, basés sur les faits vécu. Ceci est un témoignage basé sur mon expérience & sur ce que j'ai personnellement constaté)

Jun 14, 2026
on Google
Thomas
5.0

Service & ice cream was absolutely amazing great vibe

Jun 4, 2026
on Google
Laith
5.0

Very good! Mostly chocolate flavour, & the service was excellent. The staff member she was very organized, & quick

Jun 2, 2026
on Google
Wendy
5.0

I happened to crave Ben & Jerry's ice cream. So I decided to go with my boyfriend, & a friend of ours. The strawberry cheesecake ice cream is a hit! I'm definitely getting this flavour now every time I go to Ben & Jerry's. either that, or the regular strawberry ice cream which is my all time favorite!

May 31, 2026
on Google
ChristNoname
5.0

I went here & the ice cream was extremely creamy & delicious

Apr 26, 2026
on Google
Weiwei
5.0

What a great experience on Free Ice Cream Day!!!
I stopped by yesterday on my way home & noticed the line wasn't too long, so I decided to join in. All the staff were super friendly. The young lady server started taking my order while I was still queuing. She asked me what flavor I wanted & whether I'd like it in a cup or a cone, even before I reached the counter. Everything was so smooth & well-organized. I got my chocolate ice cream in no time! Made my day. 😊🍦
I also really love that this Ben & Jerry's has plenty of indoor space, so customers can enjoy their ice cream inside without getting soaked. Yesterday's rain was just way too heavy! 🌧? I only waited about 20 minutes to get my free ice cream. It was totally worth it!!!😆😆😆

Apr 15, 2026
on Google
Gemma
5.0

I love getting my ice scream from this location. The staff is very friendly & kind. There's also the cutest mural inside with cows & Montréal's skyscrapers theme. Plus, it's a true historic Ben & Jerry's location, which makes it even cooler!

Apr 14, 2026
on Google
Felicity
5.0

BOOM SHAKALAKA YES BAAAYYYBBEE

Apr 14, 2026
on Google
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