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Restaurant

Ben & Jerry's

Iconic Vermont ice cream parlor chain known for its creative flavors with clever names.
Downtown
3.9$
OPEN12 pm - 11:30 pm
Monday
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Ben & Jerry's Downtown, Montreal: Menu, Reviews & Reservations (2026)
Ice Cream

Amenities, services & more

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5★
49%
4★
17%
3★
8%
2★
25%
1★
1%

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Reviews for Ben & Jerry's

Food
Service
on Google3.6 (200+)
*as of 2026-05-15
5★
49%
4★
17%
3★
8%
2★
25%
1★
1%

Review Summary

Ben & Jerry's is described as convenient and popular, with generally tasty ice cream and friendly service, though experiences vary; some praise the mint chocolate chip for its natural mint flavor and the staff's helpfulness, while others call portion sizes small and prices high for the value, noting that the cost can feel steep for Montrealers; cleanliness and ambiance are hit or miss, with a few reports of dirty seating areas, flies and cramped or uncomfortable spaces, though some locations are clean and well kept; overall the reviews present a mixed picture of good flavors and service alongside concerns about value and shop conditions.
Page 1 of 1 - 3 Reviews

What a great experience on Free Ice Cream Day!!!
I stopped by yesterday on my way home & noticed the line wasn't too long, so I decided to join in. All the staff were super friendly. The young lady server started taking my order while I was still queuing. She asked me what flavor I wanted & whether I'd like it in a cup or a cone, even before I reached the counter. Everything was so smooth & well-organized. I got my chocolate ice cream in no time! Made my day. 😊🍦
I also really love that this Ben & Jerry's has plenty of indoor space, so customers can enjoy their ice cream inside without getting soaked. Yesterday's rain was just way too heavy! 🌧? I only waited about 20 minutes to get my free ice cream. It was totally worth it!!!😆😆😆

Apr 15, 2026
on Google

Ces deux magnifiques glaces ont disparues, si vous savez où elle se trouvent actuellement, une rétribution vous sera données !
Au revoir Chunky Monkey, au revoir lait, biscuits & chocolate therapy.
Je reviendrai pour la suite du traitement 🤪
Merci beaucoup !🤗

Apr 24, 2025
on Google

Though never an ice-cream lover, wanted to try this place in the memory of a scene from a Hindi movie... Hehe 😅... In the move, the pregnant heroine craves for Ben & Jerry's Double chocolate blah blah flavour in the middle of the night... & thus I went there seeing the board of the brand 😆 Decent service & I tried their Raspberry Sorbet & some Chocolate flavour, think it was called the Chocolate Therapy. They didn't have many of the flavours available & obviously my personal preferences were in that list. Liked what I tried. Nothing great, have had better ice creams. Wish they had a better ambience to their outlet.

May 31, 2024
on Google