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Amenities, services & more
Amenities, services & more
Reviews for Aspire AMEX Salon/Lounge
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lounge(75) options(15) drink(13) airport(10) busy(10) buffet(10) code(9) flight(9) clean(8) system(8) cocktail(8) access(7)
Worst lounge ever! I waited for almost 1.5 hours before a representative came to ask for my name & details, only to put me back on the waiting list for another hour. Meanwhile, others without any passes were being let in. Why accept passes at all if you plan to give priority to others?
Absolutely the worst lounge experience… the staff were terrible.
terrible staff, unprofessional & rude at the same time. keep delaying the priority passes holder & making excuse of waiting list, but at the same time giving entry to the people who are buying on the spot. So partial & pathetic.
I guess this is the only Aspire lounge in Canada that doesn't recognize Westjet status???
We were lucky we spent a few minutes for our departure in this lounge - the food & the staff were top notch - really enjoyed the quality of food & the agility of the staff to prepare & deliver them. We were exteremely in rush but as an order base lounge, it took us the same as a buffet lounge, but expect some delays if it's busy, it was not in our case.