Amenities, services & more
Reviews for Aspire AMEX Salon/Lounge
| Food | |
| Service |
Reviews often mention
Display Alllounge(37) airport(8) options(8) busy(7) hamza(6) walked(5) cocktail(5) recommend(5) highly recommend(4) drink(4) quality(4) clean(4)The lounge is very modern, clean, great coffee (local!!) options, & wine selection. Good service!
I am honestly surprised by the negative reviews, I had a great experience here.
From the moment I arrived, I was walked to my table & noticed how clean & well-kept the place was. The service was super fast, & since I went on December 31st, the lounge wasn't busy at all, there were hardly 10 people so it felt very relaxed.
I really enjoyed the food I ordered: the spinach eggplant lasagna, focaccia bread, hummus, & the chocolate orange cake were all delicious & fresh. I also had a wholesome conversation with the waitress, which made the experience even better.
My only small suggestion would be to add more dessert options if possible, but overall everything was great & I have no complaints. I'd definitely come back!
I love the atmosphere, the cleanliness of the place, the various seat options & the staff. I gave it a 4 star instead of five due to limited lunch options (it's kale sale or kale chicken salad or chicken again) & the inability to order more than 1 item at a time.
OK. This may be a contentious opinion given the recent reviews, but here goes.
The lounge is busy. Very busy. They are not only accommodating their own guests, but those from the AC lounge across the hall. Secondly, they are taking the overflow from the underwhelming AC Cafe that serves pre-packaged food & a limited offering of beer & wine (no spirits.)
So yes, there is a wait. If you can't get in quick enough for your liking, pay more for the premium AmEx, or fly more for higher status.
The lounge is well appointed, quiet, & clean. The staff are wonderful. The manager floating around the lounge accomplished dozens of small tasks & constantly checked in with guests to ensure they were comfortable. Kudos to her, I wish I got her name so I could publicly acknowledge her.
There are no restrooms; however, if you are comparing that against the AC cafe it's the same (no washroom,) & the Maple Leaf lounge restroom was usually so crowded / in such poor condition I would exit the lounge to use one of the terminal facilities anyway.
The food is fine. The dinner selections & breakfast options have a variety of plates for varied tastes. There are scads of drink options, including signature cocktails from local bars.
I suspect the majority of the complaints directed at this facility are coming from people that couldn't get in, had to wait to get in, or expected to be higher priority than the thousands of other travelers that have'status' flooding through here everyday.
It's great. The Google rating implies some of the clientele aren't.
Update Winter 2025:
Still busy, still great :)
MLL Client, here because our lounge is closed. So glad it was. We walked right in at lunch time on a Sunday. The food was excellent & the table ordering via QR code was simple & fast. It is smaller than the MLL down the hall, but brighter, cleaner. We chose a table but there are variety of options. Loved the service - - staff were more than friendly. Thanks YUL domestic / you exceeded expectations