Aspire AMEX Salon/Lounge

Michael

5.0

Excellent AMEX lounge, friendly & efficient staff make this place an oasis in an otherwise busy & chaotic airport. Kudos to AMEX for creating this space.. & to its staff for executing its mandate flawlessly.

Feb 8, 2026

on Google

Divyena

5.0

I am honestly surprised by the negative reviews, I had a great experience here.

From the moment I arrived, I was walked to my table & noticed how clean & well-kept the place was. The service was super fast, & since I went on December 31st, the lounge wasn't busy at all, there were hardly 10 people so it felt very relaxed.

I really enjoyed the food I ordered: the spinach eggplant lasagna, focaccia bread, hummus, & the chocolate orange cake were all delicious & fresh. I also had a wholesome conversation with the waitress, which made the experience even better.

My only small suggestion would be to add more dessert options if possible, but overall everything was great & I have no complaints. I'd definitely come back!

Jan 12, 2026

on Google

Trevor

5.0

OK. This may be a contentious opinion given the recent reviews, but here goes.

The lounge is busy. Very busy. They are not only accommodating their own guests, but those from the AC lounge across the hall. Secondly, they are taking the overflow from the underwhelming AC Cafe that serves pre-packaged food & a limited offering of beer & wine (no spirits.)

So yes, there is a wait. If you can't get in quick enough for your liking, pay more for the premium AmEx, or fly more for higher status.

The lounge is well appointed, quiet, & clean. The staff are wonderful. The manager floating around the lounge accomplished dozens of small tasks & constantly checked in with guests to ensure they were comfortable. Kudos to her, I wish I got her name so I could publicly acknowledge her.

There are no restrooms; however, if you are comparing that against the AC cafe it's the same (no washroom,) & the Maple Leaf lounge restroom was usually so crowded / in such poor condition I would exit the lounge to use one of the terminal facilities anyway.

The food is fine. The dinner selections & breakfast options have a variety of plates for varied tastes. There are scads of drink options, including signature cocktails from local bars.

I suspect the majority of the complaints directed at this facility are coming from people that couldn't get in, had to wait to get in, or expected to be higher priority than the thousands of other travelers that have'status' flooding through here everyday.

It's great. The Google rating implies some of the clientele aren't.

Update Winter 2025:

Still busy, still great :)

Dec 22, 2025

on Google

Mariée

5.0

I had a great experience at the Aspire International Longue thanks to the wonderful receptionist! From the moment I walked in, she greeted me warmly & helped guide me through the menu with patience & a friendly attitude. Even though the cafeteria was busy, she stayed calm, organized, & made everyone feel welcomed.

Her name is Zora, & she is such a super kind girl with an amazing attitude. She was so smiley the whole time, & her positive energy truly made my day. It's not often you meet someone who can brighten your travel experience like that. Thank you, Zora, you made my day very good!

Dec 7, 2025

on Google

Hossein

5.0

We were lucky we spent a few minutes for our departure in this lounge - the food & the staff were top notch - really enjoyed the quality of food & the agility of the staff to prepare & deliver them. We were exteremely in rush but as an order base lounge, it took us the same as a buffet lounge, but expect some delays if it's busy, it was not in our case.

Nov 28, 2025

on Google