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Amenities, services & more
Amenities, services & more
Reviews for Aspire AMEX Salon/Lounge
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Display Alllounge(72) options(15) drink(11) airport(10) busy(10) buffet(10) flight(9) code(8) cocktail(8) clean(7) recommend(7) system(7)
The only reason I'm giving this 5 stars is because of the amazing staff, as the lounge itself has a number of shortcomings compared to other world-class lounges I've had the privilege of visiting internationally.
Had a really nice experience at the Aspire Lounge at YUL overall. When I first arrived, there was a pretty big line-up & I had to leave my number to join a waiting list. I ended up walking around the airport for a while, & honestly couldn't find a better spot to spend the two hours before my flight. Thankfully, I received a text just in time & was greeted very warmly when I returned. The staff, despite having what seemed like an extremely busy day, were attentive, friendly, & made the experience feel welcoming from start to finish.
Special shoutout to *Yulia & David*, the wonderful person who greeted me at the front desk who I think may have been the manager (in a grey/light sweater, I think - you were awesome), the two attentive guys behind the bar, & the girl who brought me the food, you were all fantastic & so warm. The food came out quickly & was about a 6.5/10, the latte was 9/10 - but for me, despite how busy they were, it was the service that really elevated the experience.
The space itself is contemporary & clean, with many seating options. Not all seats have access to a plug, but the manager was kind enough to offer me a portable outlet if needed. I ended up doing some writing at the bar (premium access to drinks ;-) hehe).
One notable downside is the lack of a washroom inside the lounge, which doesn't feel very lounge-like compared to other lounges I've visited that had plenty of washrooms & even showers. To access washrooms, you have to leave the lounge & come back, which feels quite absurd in my opinion. I'd personally deduct 3 points for that. I'd strongly suggest to management to add 2-3 all-gender washrooms within the lounge itself so guests don't have to leave the space. I'm not even sure this setup aligns with National Building Code expectations for a lounge/dining environment, so it may be worth reviewing.
Overall, a solid experience made memorable only by the excellent team who elevated the experience. Hope to see you again soon :)
April 2026 5*
Sad to see low rating as the lounge is good, staff is nice & food is delicious. Used Amex lounge as maple leaf is under renovation. The place is not big & busy so you may need to wait.
As it is small lounge, there is no restroom so you need to go out. You can find a table & order food using QR code. Kitchen is well equipped & plenty of food options.
I order Avocado toast & it was great. There is open bar. Some item you may need to pay.
The place is accessible but sitting area is tight.
j'étais au lounge le 17 avril à 5h00am à louverture.
il ne s'agit pas d'une formule buffet pour le dejeuner.
il s'agit d'une formule où l'on doit commander un item à la fois sur notre cellulaire en scannant un code QR.
le service est complètement incroyablement lent: J'ai commandé mon muffin oeuf à 5h05 AM pour le recevoir à 5h50 AM.
j'ai commandé un simple croissant comme deuxième item a 6h30 & je l'ai reçu 15mn plus tard, c'est inacceptable.
d'autre part, il faut sortir du lounge pour utiliser les toilettes de l'aéroport qui son a droite du restaurant Tim Horton: aucune toilette dans le lounge.
de plus, l'alcool ouvre seulement à 11h00 AM. café, jus, sodas & eau sans plus.
on peut aussi emporter notre déjeuner dans une BOX LUNCH pour lavion.
conclusion: c'est mon pire lounge a vie.
ne payé pas pour ce lounge a moins d'avoir un accès gratuit.
la seul avantage est d'être tranquille avant le départ de l'avion.
Nice looking lounge. Food was decent & service was good. Would be better to provide clear information about what is included for each person, possibly include in the ordering system QR code. FYI restroom is outside & not in lounge.
I've been with Amex platinum & lounges since 2009. I love the look & feel of this facility & the new QR code service is top notch. Didn't know what I was missing until now. Well done team!
This was one of the few lounges I've actually really liked -- at first I was a bit put off by the odd way that you order food (scanning a QR code; one item delivered at a time), but everything I had tasted great & it was a nice place to relax for 3 hours while my flight was delayed.
** Aspire Lounge next to the boarding gate 52 **
The staffs were friendly & explained how to order through the QR Code. it's very small place & not enclosed. Few charging points were not working & I found a piece of plastic on my chicken soup!
It's nice to finally have a lounge on the domestic side in Montreal. The problem however lies with the food ordering system. I am usually a great client for lounges, I quickly grab a bite & leave, without even consuming alcohol. At this lounge unfortunately more than once I've ordered food & had to leave before even getting it, it simply takes too long! Perhaps having a small buffet on top of the QR code ordering system would be better.
MLL Client, here because our lounge is closed. So glad it was. We walked right in at lunch time on a Sunday. The food was excellent & the table ordering via QR code was simple & fast. It is smaller than the MLL down the hall, but brighter, cleaner. We chose a table but there are variety of options. Loved the service - - staff were more than friendly. Thanks YUL domestic / you exceeded expectations