On the menu: state-of-the-art arcade games, a restaurant, bar, and entertainment. Whether you dream of being a race car driver, a basketball star, or a sharpshooter, there are countless ways to challenge your friends here! Table service, bar, snack bar: we've got everything you need, from solo bites to multiplayer feasts.
Overall, The Rec Room at Royalmount is described as a large, lively arcade and dining spot that works well for families and friends, with a wide range of arcade games including VR, a bracelet and points system, and convenient food and drinks. Reviewers praise the variety of games, the fun atmosphere, and the option to spend hours with affordable unlimited play packages, while noting some concerns about price, occasional game malfunctions, and the ticket rewards being ordinary or not always worth it. Food receives mixed feedback, with some meals praised for quality and portions and others criticized as overpriced or inconsistent, including reports of slow or inattentive service at times, and a few menu items that disappointed. The bar service is frequently mentioned as slow or disorganized during busy periods, though the staff generally come across as friendly and helpful, and improvements have been observed with opening glitches and the new layout. Overall, it is seen as a strong entertainment choice in Montreal for families and groups, with potential for great birthday parties and events if game maintenance and service logistics are kept up.
Went with my family, spent over 200$ on RecRoom, food, movies & concessions. No toilet paper & no service at the coat check to get our jackets back. Young lady at the desk was calling for help & nobody was coming. Asked to speak to a Manager & a young man named Antoine with a badge identifying him as'Gestionnaire Service Client' came to see me & suggested that I write a review to Cineplex. I asked to speak to the General Manager & was told he would call me. After 2 days, I didn't get a call so I wrote to Cineplex. A man who identified himself as'Derek' called back, questioned me & said that he would look at the cameras & see if there was anything he could do for me, he would contact me. I reiterated that my family & I had spent 200$ that evening & that I had booked an event at RecRoom Scarborough in October for 17 persons & was looking to book again in Montreal for our next conference but Derek didn't seem to give any care at all. Terrible customer service which is a shame because when people spend time & money at your establishment you should, at the very least be courteous & honor minimum customer service standards. Too bad Derek doesn't care.
It's a great arcade! I only recommend to go more during the day in the week if possible though, I've tried to come a few times on weekends & it's insanely crowded. Not the arcades fault! But for a better experience I would aim to come during the week.
Mar 28, 2026
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Came here at 7:30 for the all you can eat wings & we were told there is a new policy where we need to make reservations. They told us it would take 30 minutes before we got seated. After 25 minutes, we were told that they weren't selling wings anymore. So we waited all this time to not eat anything in the end.
love this place but it's strange that the restaurant hours aren't anywhere to be found & when you try to call you get sent straight to an answering machine… I arrived early & was told the restaurant doesn't open until 6 by the host but that's absolutely no where to be found.
We celebrated our son's birthday at Rec Room & had a great experience. The place was clean, well organized, safe & perfect for kids. The staff were friendly & very helpful, making everything easy for us. Our son had an amazing time-highly recommend!
Mar 28, 2026
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Their food is disgusting. I ordered the chicken tenders for my children & it was raw chicken. It was not cooked. The calamari tested like cardboard! I was too disgusted to continue eating my chicken burger as i was worried that it will be undercooked. It was a waste of 113$ chicken wings were good but meh not worth the vibe. However, the arcade zone was amazing, lots of fun!!
The experience was disappointing from the start. We waited over 30 minutes just to receive water, & the information provided about the all-you-can-eat wings was inconsistent & confusing. One person in our group did not want wings but was still required to participate, which meant we were unable to order from the regular menu.
What made the situation more frustrating was seeing a large table nearby with the same all-you-can-eat option, where some guests were still allowed to order from the regular menu. This inconsistency made the policy unclear & unfair.
Additionally, we were informed that last call would be at 10:30, yet we were asked to place our final order at 9:40. Shortly after, the waitress returned to say we could order more, which was contradictory & unprofessional. It gave the impression that we were being rushed to leave, despite the restaurant not being busy. The waitress also repeatedly came to our table asking if we were finished, even though we were clearly still eating, which added to the pressure.
While the service was not entirely poor, it lacked organization & clear communication. Overall, the experience could have been much better, & I would not return.
We went for the all you could eat wings.. 2 of us got there before our group of 14 arrived..
The restaurant was quiet, not busy at all.. It took approx 10minutes for a host to even greet us.. Then we were seated & took another 15minutes to flag down to manager to ask if we could order a drink.. The manager spoke to the waitress who took another 15minutes to come & take our drinks.. Our party then arrived.. We did the all you could eat wings. We were allowed to order 1 set of 12 wings & then by 6's.. it took them almost 2 hours to serve me 12 wings & then another 6 wings.. was impossible to take advantage of all you can eat wings.. Worst service ever & I would never go back!
Instead of helping the staff, the manager just walked around delegating & doing absolutely nothing!
Worst experience ever in a restaurant. All 14 of us said the same thing, we will never go back or waste out time & money!! & it wasn't cheap..
Nôtres 4iem visites (Février 2026) & arrêt au restaurant !
Restaurant : Bon !
Portion correct.
Service rapide.
Belle vaisselle.
Ambiance sportive.
Choix intéressent de menus & alcools.
Dispendieuxe comme tout au RoyalMount 16-29$ le plats.
RecRoom !
Nouvelle arcade Nouvelle disposition😀
Le choix & le coût d'échange des ticket gagné par contre est ordinaire & limité meme avec 2400 tickets gagné !
Mise à part nous avons eu du plaisir avant & après nôtres film😊
Nôtres troisième visite depuis son ouverture.
Les petits détails techniques lors de l'ouverture ont été corrigé !
Bon choix de jeux & une bonne quantité de jeux. Quelques une défectueuse ou des balles manquante.
Le magasin récompense (pour les ticket gagné) est intéressant & le choix variés.
Malgré le fait que le prix des crédits est dispendieux il reste une des meilleures place de divertissement que je connaisse dans la région de Montréal.
Love going here! It's a cool arcade for the kids. Just be careful with the machines, they sometimes charge you & the game doesn't load, so you have to go to the tickets kiosk & tell them, they will reload your bracelet :)) they have some VR games too which is cool. Nice place for kids, adults too if that's your thing 😍
It was verry clean & fun so many great arcade games food was good & good prices. The service was good the only problem was the kids hot dogs are verry big not verry child proof.
For trivia, the guy:
- handed prizes out to whoever he wanted without asking questions,
- selectively gave specific tables the chance to answer questions (preventing others from participating)
- tossed small trinkets (that we couldn't choose) to the other tables without saying a word to acknowledge them,
- set prizes aside for his friends
- kept some prizes for himself; some were never even on display
- he got lazy, drew out full boxes of prizes.
- Too invested in the game that he was barely present as a host. He also left the premises for part of the time (taking his coat off & sitting by the bar).
-> At that point, why bother hiring someone for trivia? Just ask the staff to do a raffle; it would have been more fair & less distracting/unfair.
-They should find a new host for their events altogether. I wouldn't go to any more events if they kept this host.
DJs: you have to wonder if they hire from the same family. Their DJs can't read a room if multiple tables just get up, & nobody who stayed dances, there's room for insight.
Food is pretty good. I wish they would bring back daily deals.
Really great place but as an establishment with so many kids there why isn't there a snack bar? Slush, popcorn, chocolate bars , candy or at least a vending machine? I mean the one bar/restaurant is ok but ya definitely need a snack ba
