The Rec Room delivers a satisfying experience for those craving classic comfort food and craveable chicken wings. Dive into a menu designed for pure indulgence, featuring a selection of expertly prepared chicken wings in various signature sauces, perfect for sharing or enjoying solo. The snack bar atmosphere is ideal for casual gatherings, offering a straightforward and enjoyable menu that emphasizes hearty, familiar flavors. Patrons can expect generous portions and a laid-back environment, making it a go-to spot for satisfying hunger with reliable, well-executed dishes that hit the spot every time. It's the quintessential stop for straightforward, delicious fare.
The Rec Room is generally considered a vibrant and fun destination for families, friends, and special events, offering a wide array of arcade games and entertainment options that appeal to all ages. While many visitors praise the welcoming atmosphere, clean facilities, and delicious menu items like wings and burgers, others report significant inconsistencies in service quality, including long wait times and unresponsive staff. Concerns were raised regarding the high cost of arcade credits, the maintenance of certain gaming machines, and fluctuating food quality, though many guests remain highly satisfied with the overall experience, noting that attentive staff and effective event hosting can make for a memorable visit.
Honestly a great place lots of fun decent food good drinks at the bar good place to let your kids have a blast while watching a sports venue. But damn the arcades are ridiculously expensive. I usually don't complain about prices but it cost me 300$ in arcade money it's ridiculous!!!!!! Make the arcades affordable & the grown ups will spend on food & drinks & everyone is happy
For trivia, the guy:
- handed prizes out to whoever he wanted without asking questions,
- selectively gave specific tables the chance to answer questions (preventing others from participating)
- tossed small trinkets (that we couldn't choose) to the other tables without saying a word to acknowledge them,
- set prizes aside for his friends
- kept some prizes for himself; some were never even on display
- he got lazy, drew out full boxes of prizes.
- Too invested in the game that he was barely present as a host. He also left the premises for part of the time (taking his coat off & sitting by the bar).
-> At that point, why bother hiring someone for trivia? Just ask the staff to do a raffle; it would have been more fair & less distracting/unfair.
-They should find a new host for their events altogether. I wouldn't go to any more events if they kept this host.
DJs: you have to wonder if they hire from the same family. Their DJs can't read a room if multiple tables just get up, & nobody who stayed dances, there's room for insight.
Food is pretty good. I wish they would bring back daily deals.
Really great place but as an establishment with so many kids there why isn't there a snack bar? Slush, popcorn, chocolate bars , candy or at least a vending machine? I mean the one bar/restaurant is ok but ya definitely need a snack ba
Feb 13, 2026
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J'ai rarement eu un service aussi médiocre. Nous étions un groupe de huit. Malgré le fait qu'il n'avait pas beaucoup de clients qui mangeaient sur place, notre serveuse n'était jamais sur le plancher. Nous avons dû demander les menus, la chercher pour commander, la chercher pour commander d'autres boissons. Elle n'est jamais venue nous demander si c'était à notre goût. Rien. Tous les employés avaient l'air perdus. Nous avons dû aller commander au bar & même le barman avait l'air complètement perdu. J'ai reçu un gin tonic (gin +eau) pas de pétillant du tout. Je suis normalement compréhensive, mais je comprends les mauvaises reviews…
I had to wait 20 mins just to order, even tho there was no one else in line, the bartenders were making drinks for 20 mins straight without even bothering to serve their guests. I normally am not one to make complains as I also work in customer services, but honestly the rec room has the worst customer service I've ever seen. The employees are not welcoming , didn't bother serving me. I had to wait 30 mins for my food, which ended up being cold. That was on a visit on a dead day. Honestly this place deserves to be shut down. The games are not even good.
I've been at this location twice. First time was good service, quick & great waitress at the bar. Second time I went, service was terrible, the host'sit anywhere you want' but never notified our waitress. We had to ask someone else for our waitress just for the menu. The hostess look like she didn't care. The restaurant was barely busy. Finally got our waitress. Food took a while but it was good. The fact we had to ask around who is our waitress after 10+ minutes of waiting was ridiculous. For a spot that is less than 3 years old, you would expect better hosts. Food was good, atmosphere was good.
We went there for their new year event, & honnestly it was amazing! We had access to a small but nice dessert open bar. Also were given a beer & at midnight a glass of bubles.
We had an amazing time waiting for midnight while playing a bunch of different arcades (which were included in the ticket price)
Finally, what I'll probably remember the most, was the magician, seing incredible magic tricks right in front of you was mesmerising.
Overall a great experience!
Wow. Just bloody wow. NEVER AGAIN!!!!! Horrible. I can't believe that they let these people work there. Rude. Entitled. & finally, STUPID!!!!! We should have when we 1st dealt with the bartender. Didn't know their backside from their elbow. Then the server took 25mins to come take our orders & not happy to serve us. Rude. Just rude. Got our orders wrong too. Then when we returned the wrong orders & got the correct ones, it's like they were deliberately sabotaged. They were absolutely awful. No care in presentation or preparation.
The manager was absolutely no help!! No offer for discounts or a refund, let alone a goddamn apology!!!
I'm the only person who'll complain & let you know that this place should be nuked. Staff should all be fired. We didn't even stay to play games. The atmosphere was ruined by substandard staff. Whoever owns this'hole' should be embarrassed.
The Food + Bar was well cleaned & huge, the wings was so tasty. Didn't know this place was opened because I arrived when the mall was closed! Food took a minute to arrive but everything was fine.
