The Rec Room
OPEN12 pm - 11 pm
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Reviews for The Rec Room
Reviews often mention
game(31) arcade(20) kid(19) jeux(16) bar(10) birthday(8) burger(8) recommend(8) royalmount(7) wings(7) ticket(7) drink(6)
Great service, Great food, Great atmosphere, & Great entertainment!
We had a great time for my daughter's birthday party. Kids loved playing all games & shopping. We as parents, just sit & eat & drink! $$$ was not bad at all. We had a birthday package deal!
The Rec Room Royalmount is located very convenient location for both Metro & car users! Simply eat, drink, & have a lot of fun, then go home with Metro! You don't have to drive to the bunny-land, West-Island, to have birthday party anymore.
Absolutely amazing, ambiance, wings are served fast & hot, waiter is friendly & courteous!!! Great place to watch a playoff game.
We went for a bite to eat, & my husband got the Crispy chicken burger & fries I got a rec room room burger with salad. With a side of pico de gallo… For my burger…The waiter was very friendly. Food was good !… The rec room has the-cleanest Washrooms I've ever seen… the place was bubbly & happy & I would love to go back again.
Visits with family & friends. Always a good time! Tuesday special is worth it.
Went with my family, spent over 200$ on RecRoom, food, movies & concessions. No toilet paper & no service at the coat check to get our jackets back. Young lady at the desk was calling for help & nobody was coming. Asked to speak to a Manager & a young man named Antoine with a badge identifying him as'Gestionnaire Service Client' came to see me & suggested that I write a review to Cineplex. I asked to speak to the General Manager & was told he would call me. After 2 days, I didn't get a call so I wrote to Cineplex. A man who identified himself as'Derek' called back, questioned me & said that he would look at the cameras & see if there was anything he could do for me, he would contact me. I reiterated that my family & I had spent 200$ that evening & that I had booked an event at RecRoom Scarborough in October for 17 persons & was looking to book again in Montreal for our next conference but Derek didn't seem to give any care at all. Terrible customer service which is a shame because when people spend time & money at your establishment you should, at the very least be courteous & honor minimum customer service standards. Too bad Derek doesn't care.
I came with my friends to eat & watch a game & were surprised by how good the wings are! Our server Jorge was super attentive & gave us amazing recommendations, even told us we could use the scene + card which I didnt know before🤩 10/10 will come back!
Le bowling était très achalandé, avec seulement quelques allées disponibles. On a dû attendre longtemps avant d'avoir notre tour, & une fois arrivés, on a dû se dépêcher parce que d'autres attendaient derrière. Il n'y avait aucun employé pour organiser les tours.
Les jeux brisent souvent ; constaté après quelques visites.
Le restaurant est accueillant & je suggère les ailes de poulet!!
Bon parc mais longue attente faux mieux reserver en ligne & les prix pour les arcades sont excessivement che
The wings are amazing-my kid loves them! The atmosphere is fantastic, & they even have karaoke. It's awesome!
It's a great arcade! I only recommend to go more during the day in the week if possible though, I've tried to come a few times on weekends & it's insanely crowded. Not the arcades fault! But for a better experience I would aim to come during the week.
Came here at 7:30 for the all you can eat wings & we were told there is a new policy where we need to make reservations. They told us it would take 30 minutes before we got seated. After 25 minutes, we were told that they weren't selling wings anymore. So we waited all this time to not eat anything in the end.
love this place but it's strange that the restaurant hours aren't anywhere to be found & when you try to call you get sent straight to an answering machine… I arrived early & was told the restaurant doesn't open until 6 by the host but that's absolutely no where to be found.
This place could be better …
No ambiance of the game
Food was burnt & others that adding fancy stuff it was really bland & my chicken wings was overcooked & didnt want to ask for another one
Waiter even forced us to pay 18%
Lol what a weak move on his part
It might be a high end place but the quality & service was nowhere near the 18% tip that was automatically included in our bill.
Might be a scam but just wanted to let yall nnow about it
But the kids had fun with the arcades
Alot of choices but no intial d
Bummer lol
Id come back for the arcades but never for the food
I dont recommend this unless they improve
We celebrated our son's birthday at Rec Room & had a great experience. The place was clean, well organized, safe & perfect for kids. The staff were friendly & very helpful, making everything easy for us. Our son had an amazing time-highly recommend!
Their food is disgusting. I ordered the chicken tenders for my children & it was raw chicken. It was not cooked. The calamari tested like cardboard! I was too disgusted to continue eating my chicken burger as i was worried that it will be undercooked. It was a waste of 113$ chicken wings were good but meh not worth the vibe. However, the arcade zone was amazing, lots of fun!!
The experience was disappointing from the start. We waited over 30 minutes just to receive water, & the information provided about the all-you-can-eat wings was inconsistent & confusing. One person in our group did not want wings but was still required to participate, which meant we were unable to order from the regular menu.
What made the situation more frustrating was seeing a large table nearby with the same all-you-can-eat option, where some guests were still allowed to order from the regular menu. This inconsistency made the policy unclear & unfair.
Additionally, we were informed that last call would be at 10:30, yet we were asked to place our final order at 9:40. Shortly after, the waitress returned to say we could order more, which was contradictory & unprofessional. It gave the impression that we were being rushed to leave, despite the restaurant not being busy. The waitress also repeatedly came to our table asking if we were finished, even though we were clearly still eating, which added to the pressure.
While the service was not entirely poor, it lacked organization & clear communication. Overall, the experience could have been much better, & I would not return.