Starbucks

Aran

3.0

Nice Starbucks, friendly staff, good coffee, clean vibe overall. Been coming here often since I live around the area. But honestly… it's getting a bit ridiculous with the amount of people camping on laptops for hours. 😅

Sometimes actual customers who come in, buy coffee, & just want to sit down & enjoy their drink can't even find a place to sit. Feels more like a coworking space than a coffee shop lately.

Nothing against students or remote workers, but there should still be some balance so regular customers can actually enjoy the café experience too ☕🪑

14 mai 2026

sur Google

Zeshan

1.0

I've now had the same frustrating experience three times at this Starbucks, & it's clearly not a one-off issue. Each time, I placed a coffee order in advance through DoorDash for pickup. When I arrived, I gave my name & clearly explained that I was the customer picking up my own order-not a delivery driver-& that there was no need to package it for transport.

Despite repeating this multiple times on each visit, the staff consistently treated me as if I were a courier picking up for someone else. It felt like they weren't listening at all. The interaction came across as disorganized & disengaged, with little effort to understand a simple request.

Beyond that, the overall service felt unmotivated & lacking basic awareness. There seems to be confusion among staff about how to handle mobile or third-party orders, & it shows in the customer experience. After three similar visits, it's hard to overlook the pattern.

I hope management takes a closer look at staff training & communication, because this kind of repeated misunderstanding makes what should be a quick, easy pickup unnecessarily frustrating.

15 avr. 2026

sur Google