Starbucks

Zeshan

1.0

I've now had the same frustrating experience three times at this Starbucks, & it's clearly not a one-off issue. Each time, I placed a coffee order in advance through DoorDash for pickup. When I arrived, I gave my name & clearly explained that I was the customer picking up my own order-not a delivery driver-& that there was no need to package it for transport.

Despite repeating this multiple times on each visit, the staff consistently treated me as if I were a courier picking up for someone else. It felt like they weren't listening at all. The interaction came across as disorganized & disengaged, with little effort to understand a simple request.

Beyond that, the overall service felt unmotivated & lacking basic awareness. There seems to be confusion among staff about how to handle mobile or third-party orders, & it shows in the customer experience. After three similar visits, it's hard to overlook the pattern.

I hope management takes a closer look at staff training & communication, because this kind of repeated misunderstanding makes what should be a quick, easy pickup unnecessarily frustrating.

Apr 15, 2026

on Google

Fauteux

5.0

5 Star review!! Made a mistake on my order but gave me a free drink. I love Starbucks. I'm hooooooked!!!

Mar 24, 2026

on Google

Athina

1.0

Closed interior. Me mad. 😡

Mar 23, 2026

on Google

Siarra

1.0

5$ for a cup of ice & 3 sips of tea🤣 it's even written on the cup'light ice'…

Mar 14, 2026

on Google