Starbucks

Alexandria

1.0

look In my bag to find some garbage in the bag WITH the food
yeaaaa no

May 2, 2026

on Google

Zeshan

1.0

I've now had the same frustrating experience three times at this Starbucks, & it's clearly not a one-off issue. Each time, I placed a coffee order in advance through DoorDash for pickup. When I arrived, I gave my name & clearly explained that I was the customer picking up my own order-not a delivery driver-& that there was no need to package it for transport.

Despite repeating this multiple times on each visit, the staff consistently treated me as if I were a courier picking up for someone else. It felt like they weren't listening at all. The interaction came across as disorganized & disengaged, with little effort to understand a simple request.

Beyond that, the overall service felt unmotivated & lacking basic awareness. There seems to be confusion among staff about how to handle mobile or third-party orders, & it shows in the customer experience. After three similar visits, it's hard to overlook the pattern.

I hope management takes a closer look at staff training & communication, because this kind of repeated misunderstanding makes what should be a quick, easy pickup unnecessarily frustrating.

Apr 15, 2026

on Google

Fauteux

5.0

5 Star review!! Made a mistake on my order but gave me a free drink. I love Starbucks. I'm hooooooked!!!

Mar 24, 2026

on Google

Athina

1.0

Closed interior. Me mad. 😡

Mar 23, 2026

on Google

Siarra

1.0

5$ for a cup of ice & 3 sips of tea🤣 it's even written on the cup'light ice'…

Mar 14, 2026

on Google