Soup Zen Hot Pot

Red

1.0

Cela fait 40min que je suis à table entrain d'attendre mon pot, ils ont fait une erreur dans ma commande, ils ont servis mon mari il ya 40min & il a fini de manger mais moi j'attends toujours, les commandes ne viennent pas ensemble alors qu'on à payer une seule facture.

J'ai vu la serveuse goûter au pot de quelqu'un avant de le servir à eux!!!!

Nadeem

5.0

Good food with great flavors but a bit expensive

Jason

5.0

Great interior design simple but classy.

Ordered signature broth with mild spicy. 5/5

Spent maybe $30-$35 per person, mixture of veg, seafood & meat.

PurpleYam or UBE soft ice cream was sooo goood.

Jinan

3.0

I love their food it's a 10/10. I been there multiple times ever since they've opened & most of the employees are very kind & helpful but there's some who are super rude & have alot of attitude for no reason. They make mistakes & when you complain about it they get mad & bossy implying that ur wrong which i find very weird & also the guy messed up my order more than 5 times & made me wait half an hour before fixing it so that really got to me!

Camille

4.0

C'était bon! Un peu cher, surtout que c'est difficile de savoir combien on va payer d'avance & on se laisse facilement emporter en remplissant notre bol. Par contre, les à côtes sont délicieux! La crème glacée au ube est tout simplement géniale.

Fiza

5.0

I like the service & its so good & the main thing its halal😃

Leya

5.0

I got the miso broth, i loved it, they have a sauce bar & they give you free ube soft serve which is so good, also it's halal

Lin

5.0

As a huge hot pot lover, this was my first visit to Soup Zen Hot Pot, & I was thoroughly impressed! I really enjoyed the build-your-own concept with a wide variety of fresh ingredients to choose from. The tomato broth was rich, flavorful, & packed with real tomato flavor. The sauce bar also had plenty of options, making it easy to customize everything to my taste.

The rewards program was a nice bonus too. I signed up for a membership & received a complimentary milk tea, which was a lovely surprise.

A special shoutout to Justin for the amazing service! He was friendly, patient, & attentive from the moment I arrived. He helped explain the concept, made sure everything went smoothly, & checked in throughout my meal. Since I was dining alone, his warm & welcoming attitude made the whole experience even better.

Great food, great atmosphere, & excellent service. I'll definitely be back to try more of their broths. Highly recommend!

Mafaaz

2.0

Low rating due to both consistency & quality.

Pros: great selection, quick, friendly service.

Cons: unreliable broth quality & spice level. Two of us ordered medium signature broth broth one was inedible level spicy the other was great.

Maha

5.0

Wonderful. Asma & Daniel were great. Highly recommend.