Soup Zen Hot Pot

Kelsy

4.0

This was our first time at this location. The food was delicious & the service was OK. The guy at the door sat us at the table & we waited. When no one came to our table, I got up to find someone. I asked how it worked & the cashier was amazing - she explained everything to us.

I guess the person who seated us thought we knew how it worked.
Overall, I'd give the food 10/10.

Claudia

4.0

Great food & a good variety of choices! The place is new, clean & it's an overall fun experience. I was disappointed by the service, however. The guy serving us our soup was really kind, but the rest of the staff was super disengaged, the cashier didn't help us when it came to understanding the soup options. We felt this slightly diminished the quality of the atmosphere. Lots of staring too as we ate? It just felt cold compared to the hearty meal we were having. Edit: over half of their drink menu was not available, but you get free ice cream which was a pleasant surprise. They also mixed up our soup bases, but mistakes happen.

Abi

5.0

Très excellent & personnel est super gentil.

Emilie

5.0

Excellent restaurant !!

Sammy

3.0

The restaurant is quite clean & nice design. The soup tastes good but not what i expect for malatang to be. This place is for halal customers. Didnt feel like its so authentic malatang, if you are a fan, you might be disappointed. Also they dont do the dried stir-fried mala here.

Daphné

5.0

It was a great experience, the staff was very nice & the dining room was very comfortable. These kind of places are expensive, so do not expect to pay under 20 dollars if you pack ur bowl like crazy. I took a small bowl & pack it up with just enough for my meal & it ended up being 17$, which is very reasonable as I've been to other places that have the same concept that charge more. In the end the food & the broth was great & I loved the sauce bar to spice up my broth.

David

2.0

Would not recommend (unless you're looking for disappointment). The service is disorganized. Don't bother asking them for anything, go & get it yourself.

K

4.0

Asian hotpot in clean upscale setup. Halal & vegetarian options available.

Sara

2.0

Legend says im still waiting for my ice cream

Zaleefa

5.0

This is a must-visit spot. It's so unique. Everything except 2 ingredients is halal. You can customize your own bowl, lots of ingredients to choose from. You get free ice cream for dessert. Service is amazing. The aesthetic of the restaurant is very cutesy as well.