Soup Zen Hot Pot propose une expérience de fondue chinoise asiatique vibrante et authentique, spécialisée dans une sélection raffinée de bouillons savoureux et d'ingrédients frais de haute qualité. Les convives sont invités à découvrir une diversité de viandes finement tranchées, de fruits de mer frais, de légumes croquants et de dumplings faits maison, tous préparés à être mijotés dans leur marmite choisie. Le menu met l'accent sur la nature interactive et conviviale du repas fondue, permettant à chacun de personnaliser son plat selon ses préférences personnelles. Cet établissement est réputé pour son engagement à offrir un voyage culinaire délicieux et engageant, en faisant une destination de choix pour ceux qui recherchent un repas unique et satisfaisant dans un cadre animé.
Soup Zen Hot Pot est très apprécié pour son concept de création personnalisée, offrant une vaste sélection d'ingrédients frais, des bouillons savoureux et un bar à sauces pratique. De nombreux clients soulignent les options halal inclusives, l'ambiance chaleureuse et propre, ainsi que la populaire crème glacée ube offerte en fin de repas comme étant des points forts de leur expérience. Bien que de nombreux avis louent le service amical et attentionné, notamment de la part de certains employés, d'autres signalent des incohérences dans la rapidité du service, de longs temps d'attente et des problèmes d'organisation occasionnels aux heures de pointe. Les opinions sur les prix sont mitigées, certains les trouvant raisonnables pour les portions généreuses alors que d'autres estiment que la facture peut grimper rapidement selon le poids des ingrédients choisis. Malgré quelques préoccupations concernant l'étroitesse des lieux, l'hygiène et des erreurs occasionnelles dans les commandes, le sentiment général demeure positif pour ceux qui recherchent une expérience culinaire amusante et personnalisée dans un cadre animé.
The food was meh honestly...It came out overcooked (very chewy beef & mushy noodles) I guess it's on me for falling for the hype. Maybe it would've been better if the wait time was more accurate (we had to wait 30+ mins over the estimate) but if we include the waiting line until getting our food, it was about 2h of wait.
You could get better food at other restaurants for less money & less wait. At least the place looked nice & was clean? The staff was nice too, just too busy to attend people all the time. Wouldn't come back.
I've never had an experience like this before. We were a group of five, & everything was just impressive.
If you arrive before 5 PM, you'll be offered a complimentary cold drink, which is a great start. I ordered smoked duck with a variety of fresh vegetables, mushrooms, & even dumplings.
They offer a wide selection of broths, including spicy options with three different levels. I think there were at least 4-5 types, if not more. What I found really interesting is that you can choose your own ingredients based on your taste, & even sample the broths before making your choice.
After you've made your selection, your food is weighed-which is a fun concept-& then prepared for you. By the time it arrives, you realize you've probably ordered enough for two people 😉
& the best part? They serve a special type of ice cream for free after your meal, which was absolutely delicious.
I honestly loved everything, especially the positive energy & lively atmosphere. I almost forgot-they also serve a complimentary welcome snack with chips & sauce, which was amazing.
In my opinion, this place is a beautiful fusion of French & Chinese culinary art. Thank you for giving us the chance to experience a new flavor & culture.
5 avr. 2026
sur Google
🍽️
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Nice place to eat a big soup hot pot style. Lots of choice. Tasty broth & sauces. Ice cream offered for dessert. Negative point: tables are too close to each other.
Very disappointing experience. The attitude we received felt extremely poor &, honestly, it came across as discriminatory. We waited a long time just to be seated, then were largely ignored with almost no service during the meal. What made it worse was that after the meal, other tables were given ice cream, but we were not. We asked about it, & even after that, the staff responded in a very dismissive & unmotivated way. Overall, the service felt neglectful & unfair, & it left us with a very bad impression.
The food was incredible. I am gluten free & there were many options to choose from including some very exciting noodles, not just your classic vermicelli rice noodle. My bowl came out fairly pricey but unlike other restaurants the portions are very generous, in addition to being high quality ingredients. The sauce bar was such a trip, so delicious & fun!
Terrible place, don't waste your time & money. They've raised their prices so much that it's not worth it anymore, & they added so many tables you can barely walk in there. Greedy business. The service is also terrible. We had to wait so long to get seated even though we were on the waitlist, & again waited so long for the food. The staff are also horrible. It says unlimited ice cream but when we asked for seconds the server the tall black guy gave me an attitude saying'really? again?' & never brought it for us waiting so long until we left.
Good when they first opened. Now, it's horrible. First, tables are so close together that it's so likely a server will spill hot soup all over you. There was a very rude server, tall black dude who refused to serve us. He was dismissive & made weird comments. They should hire better people. Wouldnt come back again. A shame because the food is ok.
