Soup Zen Hot Pot offers the ultimate self-customized hot pot experience that includes over 100 fresh and premium ingredients—all at a fixed price of $3.99/100g, Our menu is Pork free & halal friendly,allowing you to create your hot pot in your own way! You have the freedom to choose your favorite items, ensuring that your dietary preferences are met. You can then sit back and enjoy the deliciously cooked food prepared by our top-notch chefs, who bring their unparalleled culinary expertise to every dish, ensuring a high-quality dining experience.
Soup Zen Hot Pot offers a self service, pay by weight concept with a wide range of fresh ingredients and broths, a sauce bar and complimentary ice cream, plus halal and gluten free options, delivering customizable bowls that many guests find tasty, satisfying, and generously portioned; the experience is popular for its fun, interactive setup and friendly atmosphere, but crowds and long waits can be challenging, service can be inconsistent, and some feel the final price can add up quickly, especially when heavier ingredients are chosen.
La nourriture est vraiment excellente ! J'adore le fait qu'on puisse choisir ses condiments selon ses goûts. Le service est impeccable, les serveurs sont attentionnés & très à l'écoute. Seul petit bémol : l'endroit est assez petit, donc il faut souvent attendre longtemps avant d'avoir une table. Mais ça vaut clairement le coup !
It's one of my favourite place , I love going there! Very hygienic & clean! Awesome service, the meat & veggies are fresh; never got sick! It was long wait but they give free drink & discount I ll wait 2 hours for such good discount! The cook Gursimar, cooks really good! & it's not mandatory to pay tip but it's appreciative of everybody who works hard there!
We have went here 3 times the quality of the food has changed since the first two times, service is still very poor. Every time we go some ingredients are missing.. I don't understand who benefits from that.. While reading reviews I saw other clients with similar experiences. Hopefully they take this into account.
The first few times I came during summer, the service was good most likely because there were less people. But when I came yesterday, it was very chaotic. The cashier was not understanding the soup base I wanted & I had to make sure she got it right. Even then when my husband & I received our soup, they had mixed up both our broths. He wanted spicy tomato & I wanted no spice for mine. When I asked the server, she brought my soup back to the kitchen. I thought they were going to remake it from scratch but ended up just dumping out some of the spicy soup & diluting it. By the time I got my soup, all the vegetables were very wilted & still spicy since it soaked up the old broth & my noodles got soggy. I was really disappointed that they didn't remake it since it was their mistake. My husband was fine since he was able to add spice to his at least. Overall the concept is interesting but doesn't work since vegetables cook faster so you end always end up with things that are overcooked.
Everything here is halal, including the broths 🙌 - I checked before going in, & they confirmed it. It's such a relief to enjoy a full hot pot experience without worrying about ingredients! 🥘✨
There's so much variety to pick from - meats, veggies, noodles, & a great seafood selection 🦐🐙. I went with the plain beef broth & mixed my own sauces (perfect for customizing spice levels 🔥). Also got a small tom yum on the side just to try - totally worth it 😋.
The ambience is cozy & clean, with a modern feel. The gold cutlery looks gorgeous against the pastel walls - such a pretty, classy combo 💛🎨. Even the washrooms were spotless, which says a lot about how well they maintain the place 🚻✨.
The staff - from cashier to servers - were all super friendly, professional, & kind 👏. Loved that they even offer take-away bowls so nothing goes to waste ♻?.
& omg the ice cream at the end 🍦 - I don't even know what flavour it was, but it was so delicious! I asked for two & they actually said yes 😂💜.
⚠? Tip: There's usually a wait time, so it's smart to join the waitlist 10 minutes before arriving.
🚗 Parking: Street parking outside - if you're lucky, you'll grab a spot!
Great food, halal-friendly, & all-around good vibes. Definitely coming back! 💯✨
Genuinely amazing. Cheap for restaurant food. (4$ / 100g if I'm not mistaken). BONUS: Everybody gets free ice cream (Ube flavor) for dessert. All water is either lemon or lime water though, not really cold water either. Overall yummy, nice staff & cute atmosphere.
Oct 11, 2025
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Wow! What an incredible hotpot place 😍🔥 You can pick your own ingredients & choose your broth too! They even gave me ice cream for dessert 🍦 It's the perfect spot to come back to in winter or autumn ❤?🤗
Nouveau resto de hot pot à Montréal où on choisit ses ingrédients & on paie au poids avec choix de bouillon ou dry pot (nouilles & ingrédients sautés & assaisonnés). Le bouillon signature était vraiment délicieux, belle qualité & variété d'ingrédients à choisir!! Tout était cuit à la perfection, rien de trop ou pas assez cuit. Petit bar à sauces dans le fond du resto aussi. Il y avait 1:30 d'attente pour les tables mais on a pu s'asseoir au comptoir sans attente! Délicieuse crème glacée au ube servie à la fin & incluse dans le prix, une belle surprise!
Pretty standard build-your-own hotpot location. Bright & spacious, with a unique earthy palette. They have more unique offerings than most places, like smoked duck breast, fried egg, & zig-zag-cut fried tofu.
I got the tomato broth, it had strong tomato flavours, but was very one-note. I needed to add complexity to it at the sauce bar, which in contrast, had limited options.
They give everybody ube ice cream at the end, it was very pleasant, rich, creamy, with strong ube notes.
The concept is awesome & the food was good overall - However - while there are vegan options, the tofu tasted fishy, which was off-putting (probably because people use the same tongs for getting different ingredients)
The mushroom broth had very little flavor, but I look forward to trying the tomato broth next time.
I do wish they cut the ingredients smaller so that they cooked a bit more. The harder veggies like carrots & broccoli are still hard
Oct 9, 2025
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Food: Fresh ingredients & decent broth, with lots of variety.
Cultural issue: This isn't really hotpot in the traditional sense. What Soup Zen serves is much closer to Chinese málàtàng - a Sichuan street food style where you pick your ingredients & they're cooked in spicy broth & served individually. Hotpot, by contrast, is a shared, communal meal. The restaurant markets everything as'hotpot' &'Asian fusion' without ever acknowledging malatang or Sichuan origins, which feels like a missed opportunity & a flattening of culture.
Atmosphere: The interior is styled more like a European café than an Asian eatery. It doesn't match the cuisine's roots & makes the experience feel more like a concept restaurant than something tied to its heritage.
Overall: Good food, but I'd like to see Soup Zen respect the distinction between hotpot & malatang & give proper credit to its Chinese/Sichuan roots. Some cultural acknowledgment & more fitting decor would go a long way.
I ate at Soup Zen after running the Beneva Marathon & it was perfect. I sat at the bar, the reception offered me a free drink, but I forgot to mention it to the cashier. So if you are eating alone, sit at the bar & let the cashier know. The food was great & hit the spot after a long run.
