Soup Zen Hot Pot offers the ultimate self-customized hot pot experience that includes over 100 fresh and premium ingredients—all at a fixed price of $3.99/100g, Our menu is Pork free & halal friendly,allowing you to create your hot pot in your own way! You have the freedom to choose your favorite items, ensuring that your dietary preferences are met. You can then sit back and enjoy the deliciously cooked food prepared by our top-notch chefs, who bring their unparalleled culinary expertise to every dish, ensuring a high-quality dining experience.
Soup Zen Hot Pot offers a self service, pay by weight concept with a wide range of fresh ingredients and broths, a sauce bar and complimentary ice cream, plus halal and gluten free options, delivering customizable bowls that many guests find tasty, satisfying, and generously portioned; the experience is popular for its fun, interactive setup and friendly atmosphere, but crowds and long waits can be challenging, service can be inconsistent, and some feel the final price can add up quickly, especially when heavier ingredients are chosen.
Very fun & interesting concept. You are given a large bowl & tongs & invited to select items from a buffet. All meat, fish, pasta, veggies are in separate bowls placed on ice. There are gluten-free options. Then you select your broth of choice, it arrives piping hot at your table.
So delicious, such a fun experience. The free ice cream at the end is the best. I've been here 4 times in the last month. If i have strong allergies that could be affected by cross contamination I wouldn't come here, because you use the same pair of tongs for every bin of food.
Dec 5, 2025
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I went once a Thursday night & everything was fine but the service was extremely slow but the food was good. Then went back recently & got food poisoning I suspect the eggs please be careful. Never going back.
Amazing quality of food, great options, service can be a bit slow at times but it's because of high demand, staff are always working hard so not a knock on the restaurant for that. If you come here, you will definitely be back
Update: Well they're increasing the prices to 4.59/100g. Majorly disappointed. Oh & I noticed that if your pot is lighter, they'll add less broth too, so much for the'free' label.
Servers are nice, food is halal, will be back. It's weighed at 3.99$ per 100g, the broth is technically free but the pot itself is heavy. You wait to be seated then you go to the front, grab a golden pot & tongs, select your toppings, pay for them & they give you a number sign, you go sit down & they bring your cooked pot to your table. Don't forget to add side toppings & sauces from the counter near the washrooms. Love the topping bar & the free ice cream cone at the end! It's really good ice cream in a delicious waffle cone. I'd recommend the beef bone broth for first timers, it's the easiest flavour for beginners. Oh & don't buy the mango cheese foam tea, it's not good. The only issue I see here is that there are flies buzzing around & that the containers don't have lids & the flies might be buzzing in the kitchen too. They should do smth about the flies. I paid 20$ on first visit & 29.76 on second visit. The amazing part is that they have tooth floss picks & q-tips near the washrooms for your end of meal dental needs!
Dec 1, 2025
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Ambiance extrêmement bruyante tromper dans ma commande il a fallu je refait tous en plus très longue attente mauvais bouillons a été servie en plus incompréhension des serveurs...
Ambiance extrêmement bruyante, soupe le bouillon n'est pas se que j'ai demander les serveur ne comprenne pas se qu'on leur dit, attente extrêmement longue. Seul point positif est le prix qui est pas che
J'ai trouver l'expérience très nice la plupart du personnel était vraiment gentil & serviable ! Vaste choix, par compte plus imprévisible pour les restriction alimentaire puisqu'impossible de savoir comment les autres font attention! 13$ pour une taille plus que suffisante de soupe! Je me suis mise en liste d'attente à distance & ça disait 15-30min d'attente finalement c'était plus 45-60min mais ça valait le coup. Faite toutefois attention au bouillon signature il en arrache niveau épice
Nov 29, 2025
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You can get on the waitlist online. The food is great! It was a great experience as well. The staff are super friendly! Definitely recommend! Bring your family!
Food is okay. Not bad but not really fresh, also they cook the noodles to really soft that makes the texture a bit not good. But the service are really good!!every one are really nice💗💗would come again for the really good service🔥
Nov 26, 2025
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Vraiment belle expérience. Nouvelle façon d'essayer un hot pot. On choisi nos aliments qui seront pesés. Le tarif est au poids (attention à ce qui pèsent le plus 😉), on choisit notre bouillons (j'ai choisi Miso medium, excellent) & ils feront bouillir le tout pour nous l'apportez à notre table. En attendant on peut créer notre sauce. Bonus une crème molle taro excellente. La salle s'est remplie rapidement ce qui fait preuve que c'est apprécié. Je recommande'chaudement'.
ARE YOU JORKIN MY TINY LIL BRAIN RIGHT NOW!!!
thisn plaze wax ouf the CHAin! The selections was fresh & they had amazing option! Only problem, it was so crowded I felt like I was licking elbows with all of MONTREAL!(crispyweeeeenis)
Get that TomYumm ask for extra lime.
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Very nice Asian soup spot with a fun concept - you pick your own ingredients & they prepare the soup for you. The ingredients are fresh, the staff is very polite, & the ambiance is warm. A bit pricey, but the sauce bar was unique & interesting. The ice cream was also incredible!
