Monday

11 am - 11 pm

Tuesday

11 am - 11 pm

Wednesday

11 am - 11 pm

Thursday

11 am - 11 pm

Friday

11 am - 11 pm

Saturday

11 am - 11 pm

Sunday

11 am - 11 pm

About

Soup Zen Hot Pot offers a vibrant and authentic Asian hot pot experience, specializing in a curated selection of flavorful broths and fresh, high-quality ingredients. Guests are invited to explore a diverse array of thinly sliced meats, fresh seafood, crisp vegetables, and handmade dumplings, all prepared to be simmered in their chosen pot. The menu emphasizes the interactive and communal nature of hot pot dining, allowing each individual to customize their meal according to personal preference. This establishment is known for its commitment to providing a delicious and engaging culinary journey, making it a premier destination for those seeking a unique and satisfying meal in a lively setting.

Reviews for Soup Zen Hot Pot

Food

Service

on Google4 (900+)

*as of 2026-08-01

4.0 536 ratings

5★

58%

4★

16%

3★

2★

11%

1★

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Reviews often mention

soup(66) ingredient(65) broth(64) ice cream(53) bowl(38) options(34) sauce(30) halal(25) recommend(25) bouillon(20) bol(19) fresh(19)

Review Summary

Soup Zen Hot Pot is widely appreciated for its customizable build your own concept, featuring a diverse selection of fresh ingredients, flavorful broths, and a convenient sauce bar. Many patrons highlight the inclusive halal options, the cozy and clean atmosphere, and the popular complimentary ube soft serve as standout features of their experience. While many reviewers praise the friendly and accommodating service, particularly from specific staff members, others report inconsistencies in service speed, long wait times, and occasional organizational issues during peak hours. Opinions on pricing are mixed, with some finding it reasonable for the generous portions and others feeling it can become expensive depending on the weight of the ingredients chosen. Despite some concerns regarding crowded seating, hygiene, and occasional mix ups with orders, the overall sentiment remains positive for those seeking a fun, personalized dining experience in a lively environment.

Page 3 of 34 - 332 Reviews

Ajar

4.0

It was great the staff is very nicee

Jul 11, 2026

on Google

Alan

5.0

Great service!! Always checking in to see if we needed anything more. Fast delivery times!

Jul 11, 2026

on Google

Red

1.0

Cela fait 40min que je suis à table entrain d'attendre mon pot, ils ont fait une erreur dans ma commande, ils ont servis mon mari il ya 40min & il a fini de manger mais moi j'attends toujours, les commandes ne viennent pas ensemble alors qu'on à payer une seule facture.

J'ai vu la serveuse goûter au pot de quelqu'un avant de le servir à eux!!!!

Jul 10, 2026

on Google

Nadeem

5.0

Good food with great flavors but a bit expensive

Jul 10, 2026

on Google

Jason

5.0

Great interior design simple but classy.

Ordered signature broth with mild spicy. 5/5

Spent maybe $30-$35 per person, mixture of veg, seafood & meat.

PurpleYam or UBE soft ice cream was sooo goood.

Jul 9, 2026

on Google

Jinan

3.0

I love their food it's a 10/10. I been there multiple times ever since they've opened & most of the employees are very kind & helpful but there's some who are super rude & have alot of attitude for no reason. They make mistakes & when you complain about it they get mad & bossy implying that ur wrong which i find very weird & also the guy messed up my order more than 5 times & made me wait half an hour before fixing it so that really got to me!

Jul 8, 2026

on Google

Camille

4.0

C'était bon! Un peu cher, surtout que c'est difficile de savoir combien on va payer d'avance & on se laisse facilement emporter en remplissant notre bol. Par contre, les à côtes sont délicieux! La crème glacée au ube est tout simplement géniale.

Jul 8, 2026

on Google

Fiza

5.0

I like the service & its so good & the main thing its halal😃

Jul 6, 2026

on Google

Leya

5.0

I got the miso broth, i loved it, they have a sauce bar & they give you free ube soft serve which is so good, also it's halal

Jul 6, 2026

on Google

Lin

5.0

As a huge hot pot lover, this was my first visit to Soup Zen Hot Pot, & I was thoroughly impressed! I really enjoyed the build-your-own concept with a wide variety of fresh ingredients to choose from. The tomato broth was rich, flavorful, & packed with real tomato flavor. The sauce bar also had plenty of options, making it easy to customize everything to my taste.

The rewards program was a nice bonus too. I signed up for a membership & received a complimentary milk tea, which was a lovely surprise.

A special shoutout to Justin for the amazing service! He was friendly, patient, & attentive from the moment I arrived. He helped explain the concept, made sure everything went smoothly, & checked in throughout my meal. Since I was dining alone, his warm & welcoming attitude made the whole experience even better.

Great food, great atmosphere, & excellent service. I'll definitely be back to try more of their broths. Highly recommend!

Jul 6, 2026

on Google

Soup Zen Hot Pot

Authentic Asian hot pot bubbling with bold flavors and fresh ingredients in the heart of the city.

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Reviews for Soup Zen Hot Pot

Review Summary