Soup Zen Hot Pot

Liza

1.0

Il n'y a jamais de place & il faut attendre minimum 2h dans le froid parce qu'il y a une grande file d'attente. Les tables sont beaucoup trop collé entre elles, vraiment aucune intimité. Le choix est bof, je m'attendais à mieux. Allez manger chez La soupière malatang !!! C'est vraiment mieux, il n'y a pas beaucoup de gens, une grande variété de fruit de mer & le prix vaut la peine!!!))

Diane

4.0

I love this concept. I do wish there were more vegetable options & that the vegetables were cut smaller (whole baby carrots should be halved, for example). I tried the tomato broth this time & it was incredible. There are vegetarian & vegan options, but if cross-contamination concerns you, then your out of luck, since people choose all their ingredients with one set of tongs.
Definitely remember to join the waitlist, as it's often full!

Philippe

4.0

C'était ma première expérience hot pot, est j'ai bien aimé. La crème glacée gratuite est un bon bonus.

Bonbonsurette

4.0

Très bon & le service est parfait
Juste un peu cher pour de la soupe

Mykola

5.0

Excellent service, atmospheric place, delicious food & a large selection of ingredients & broth

Robert

1.0

Today was the last drop, food poisoning.. both me & my wife had symptoms a few hours after we finished eating.

I visited many times & the quality of the food kept declining, the meat is dry & chewy & the drinks are not good. We gave this place many chances because the staff is lovely, however food poisoning for 2 people is the limit, never going there again.

Justin

4.0

So disappointed by the value & service. Despite a large staff presence, service was inconsistent & slow-some of orders didn't arrive until more than 45 minutes after ordering, while some of my friend's dishes were served promptly. The soup tasted overly artificial, lacking the rich, nutty flavor I'd hoped for.

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Updated Review:

I can see that there have been improvements in the kitchen workflow compared to my previous visit. The service feels more organized, & the overall experience has improved.

That said, there is still some waiting time during peak hours, so it may take a bit longer to receive your food when it's busy.

On a positive note, the menu now offers a wider selection, & the flavors have improved as well, making the dining experience more enjoyable than before.

Perlie

3.0

Super good & cozy. But it would be nice to have a reservation system. Had to wait 1-2 hours in line to get a seat even though I told the day before I would come with 5 other people:/. Food is really good but can become expensive!!

TeNtAsTiC

4.0

My bowl ended up being more expensive than I thought but it was really good & the experience is definitely worth it. I was also pleasantly surprised by the taste, the signature broth was amazing, definitely recommend getting that one. The sauce station was really fun aswell. I would definitely go back with more self control

Maude

5.0

Je veux y retourner!!!! Ma soupe était délicieuse!!!!!!