Soup Zen Hot Pot

Erfan

1.0

Terrible place, don't waste your time & money. They've raised their prices so much that it's not worth it anymore, & they added so many tables you can barely walk in there. Greedy business. The service is also terrible. We had to wait so long to get seated even though we were on the waitlist, & again waited so long for the food. The staff are also horrible. It says unlimited ice cream but when we asked for seconds the server the tall black guy gave me an attitude saying'really? again?' & never brought it for us waiting so long until we left.

Chloe

1.0

Good when they first opened. Now, it's horrible. First, tables are so close together that it's so likely a server will spill hot soup all over you. There was a very rude server, tall black dude who refused to serve us. He was dismissive & made weird comments. They should hire better people. Wouldnt come back again. A shame because the food is ok.

Omar

5.0

Super delicious, beautiful experience, worth it 100%, free ice cream, I loved this restaurant. I highly recommend. Also Halal certified.

Lz

3.0

i dont think enough people understand they are having a dish called Malatang in chinese. The concept of mini hot pot has been around for a long time in china & yet this place gives zero credit to where this concept comes from. There is no indication inside the restaurant whatsoever. The place looks like a poke restaurant. Just feels like westernized / repackaged for instagram. The food & service itself where fine. But as a chinese this felt like a weird experience seeing my culture being repackaged for the sake of attracting a wider audience. I am not sure what the owners are thinking about that but looks like they are profiting off of a trend if they are not going to explain to the people what the food is about & where it comes from.

Alex

5.0

Great service & I was always greeted with smiles. Amazing food, was very satisfied. Free ice-cream was the best part

Sylvie

5.0

simplement merveilleux :)

Cecilia

1.0

Food poisoning. Unfortunately I came here a few months ago & it was great, but today was a completely different experience. Ended the night in the bathroom. Now I'm scrolling through the reviews warning about food poisoning & wishing I'd seen them sooner.

To answer the question below: Friday evening around 7. I had mushrooms, lamb, a bunch of greens & egg. With the Sha cha broth. Thanks for looking into this

Soun

2.0

Malheureusement, le goût ne correspondait pas à nos attentes, on a rien mangé

Steve

1.0

the food is not great & the flies are annoying i won't return

Halline

5.0

Had a great experience at Soupe Zen Hot Pot. The concept of building your own bowl is really fun, & there are lots of fresh ingredients to choose from. The broth was flavourful, the portions were generous, & everything came out hot & tasty. The staff were friendly & helpful. Overall, a cozy spot for a relaxed meal with friends - definitely recommend & would come back again.