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Restaurant

Soup Zen Hot Pot

Authentic Asian hot pot bubbling with bold flavors and fresh ingredients in the heart of the city.

Downtown
4.0$
OPEN11 am - 11 pm
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Photo of Soup Zen Hot Pot, Downtown - Montreal
FondueAsianHalalSoupsBoutique-Counter
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About

Soup Zen Hot Pot offers a vibrant and authentic Asian hot pot experience, specializing in a curated selection of flavorful broths and fresh, high-quality ingredients. Guests are invited to explore a diverse array of thinly sliced meats, fresh seafood, crisp vegetables, and handmade dumplings, all prepared to be simmered in their chosen pot. The menu emphasizes the interactive and communal nature of hot pot dining, allowing each individual to customize their meal according to personal preference. This establishment is known for its commitment to providing a delicious and engaging culinary journey, making it a premier destination for those seeking a unique and satisfying meal in a lively setting.

Details

Amenities, services & more

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4.0544 ratings
5★
58%
4★
16%
3★
7%
2★
10%
1★
9%

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Reviews for Soup Zen Hot Pot

Food
Service
on Google4.1 (900+)
*as of 2026-08-15
4.0544 ratings
5★
58%
4★
16%
3★
7%
2★
10%
1★
9%
Write your review

Reviews often mention

ingredient(67) soup(67) broth(65) ice cream(54) bowl(39) options(36) sauce(30) halal(26) recommend(26) fresh(20) bouillon(20) bol(19)

Review Summary

Soup Zen Hot Pot is widely appreciated for its customizable build your own concept, featuring a diverse selection of fresh ingredients, flavorful broths, and a convenient sauce bar. Many patrons highlight the inclusive halal options, the cozy and clean atmosphere, and the popular complimentary ube soft serve as standout features of their experience. While many reviewers praise the friendly and accommodating service, particularly from specific staff members, others report inconsistencies in service speed, long wait times, and occasional organizational issues during peak hours. Opinions on pricing are mixed, with some finding it reasonable for the generous portions and others feeling it can become expensive depending on the weight of the ingredients chosen. Despite some concerns regarding crowded seating, hygiene, and occasional mix ups with orders, the overall sentiment remains positive for those seeking a fun, personalized dining experience in a lively environment.
Page 10 of 34 - 338 Reviews
Ana
1.0

Horrible experience. J'ai attendu 45 minutes pour mon bol pour finalement me lever & aller demander où était rendu ma soupe, l'employé m'a dit que la soupe avait été échangé avec un autre client & l'autre jeté, mais on dirait que personne allait nous informer... Ils m'ont fait faire une autre soupe où j'ai dû attendre plus de 30 minutes pour finalement manger alors que tout les autres clients après moi ont été servis. Les trois employés étaient occupés avec la machine à glace & portaient aucune attention aux clients. Bonne nourriture, horrible service à la clientèle.

Apr 21, 2026
on Google
Waki
5.0

Insane
Amazing one of my favorites, i keep coming back

Apr 20, 2026
on Google
Jade
5.0

fav food & best staff

Apr 20, 2026
on Google
Mikaay
5.0

Justin was very accommodating & delivered excellent, friendly service. I really appreciated the experience.

Apr 20, 2026
on Google
ReliKXO
5.0

Went for lunch with my son .. we tried the stir fry rather than the soup .. 🍲 it's a little pricey but worth it .. the broth is great & I like that we decide what ingredients to use. .. looking forward to going back soon

Apr 20, 2026
on Google
Hanane
5.0

L'expérience incroyable, une serveuse nommée Imen adorable ,plusieurs choix dans le menu & des glace magnifique.

Apr 18, 2026
on Google
Ibrahim
4.0

Très belle expérience, très belle endroit

Apr 17, 2026
on Google
Cathy
5.0

Je suis devenue une cliente régulière :)
La nourriture est fraiche & délicieuse.Plusieurs choix de viande,de nouille,de base de soupe & de légumes.
Je suis venue 2x avec mon bébé de 3mois & la charmante personne en avant avec un grand sourire a tout bien placer ma table pour être confortable avec mon bb. ♡ Tout les employés sont également super gentils :)

Apr 16, 2026
on Google
Zahid
5.0

First time at Soup Zen Hot Pot. It was an awesome experience. Food was great & the service was amazing.

Apr 14, 2026
on Google
Arianne
5.0

Le staff est adorable. Je les aimes de tout mon coeur.

Apr 13, 2026
on Google
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