Second Cup Café is described as a welcoming, clean and comfortable spot that is ideal for studying or meeting friends, with consistently friendly staff and a broad range of coffees and pastries and frequent new creations. The atmosphere is calm and inviting, usually conducive to focus, and seating is generally ample though weekends can feel crowded due to its central location near universities and transit hubs. Reviewers praise reliable service, good latte and pastries, and a sense of being treated like regulars, while a few note occasional misorders, tables that need cleaning after busy periods, or occasional inconsistency such as a burnt tasting coffee. Some mention higher prices but fair value, and a few report gift card issues or slow replies from customer service, though internet access and overall experience have improved for many. Overall, Second Cup Café comes across as a popular, comfortable cafe to work, study or meet friends, with a friendly team and a steady stream of menu updates that keep things interesting.
Excellent café ; Le service est toujours accueillant & le personnel est souriant. Le café est de très bonne qualité & l'ambiance est chaleureuse. C'est un endroit parfait pour prendre un café ou étudier tranquillement. Je reviendrai sûrement
Mar 13, 2026
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Superbe découverte ! Un endroit charmant avec une ambiance cosy, idéale pour se détendre. Le cappuccino était excellent & le gâteau au fromage est délicieux. Le personnel est très accueillant & souriant. Je reviendrai sans hésiter !
I ordered a ice coffee & pastries near afternoon 10:30 or so the person making it seemed very apprehensive when I ordered but all was going well. I was paying I saw his finger slip into my drink. I know this does sound like a significant issue to many but it is to me. I ask politely if I could have my drink redone because of this. The barista making, a it bald man in his 50s or 60s then proceed to respond by telling me to just deal with it or throw it out. I felt humiliated & belittled & I don't think I'll be visiting this cafe again.
J'ai vraiment adoré j'y étais hier & je suis encore revenue, l'ambiance est bonne & c'est plutôt & un bel endroit pour réviser ou parler avec ses amis. Vraiment je le recommande
L'un des seuls cafés ouverts en ce jour de Réveillon, nous nous sommes arrêtés pour un petit déjeuner au chaud. Les pâtisseries étaient vraiment bonnes, & le latte cannelle un petit délice !
Dec 24, 2025
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There's plenty of seating available, however, on a weekend it can get really busy.
Partially because it's in the Quartier Latin, next to the BanQ & close to McGill & Concordia universities.
Don't be surprised if it's hard to find a place to sit & near an outlet.
J'adore l'ambiance pour étudier, par contre très achalandée... Mais cela est compréhensible puisque le café se situe près de diverses écoles & du métro Berri. Le staff est super gentil. Les tables sont un peu sale après les rush.
