Rôtisserie St-Hubert

Julie

1.0

Si je pouvais mettre 0 étoiles, je l'aurais fait
Vaisselles sales ... Celle pour les salades de choux
Service pitoyable & très long, plat froid, ma mère a pas reçu la bonne assiette & on l'a retourner & cela a pris plus de 30 minutes avant de la recevoir.
Le serveur donne de l'eau juste au début à notre arrivée ensuite c'est difficile en ravoir
Je n'y retournerai plus c'est certain

Gareth

1.0

After being seated , we waited 20 minutes before our server arrived to take a drink order. ( we placed our food order also at this time). After placing the drink order we waited an additional 20 minutes before being told the bar was out of Stella & to choose another beer selection. 5 minutes later we received our drinks, Only to be told that the kitchen was out of 1/2 chickens , so we had to amend our dinner orders as well.
When the food did arrive we had to ask for our waters that were ordered at the onset, in addition to the side orders of coleslaw yet to be delivered. ( typically this come out right at the beginning). The coleslaw eventually arrived AFTER we had finished eating our dinners. Not to mention - every table in the vicinity that was unoccupied was piled with dirty dishes & not cleared from the previous guests.

I have always enjoyed St Hubert when I'm visiting Montreal (excellent food & service).

Deficits in food can easily be forgiven if the service is exceptional , & vice versa - however both categories here were well below par; this speaks to greater issues at this location.

Adrian

1.0

This place is a dump. There was vomit in the waiting area (first red flag). Nothing was clean. Table was dirty. Waited 45 minutes for service. Waited another 30 min for drinks. Honestly, we should have just left but we were cold & hungry. Food finally came a good 90 min after we sat down. Food was cold. They didnt have beer or chicken. Poor waitress was kind but was clearly overrun. Don't go here unless you want to wait an hour for cold food & eat amongst everyone else's garbage. What a dump.

Alain

2.0

J'ai fait une réservation la semaine dernière je me suis fait une sortie soupé spectacle la réservation n'a pas été respecté trop de clients incohérences dû côté ST Hubert désorganisé on m'a replacée côté Bar musique & tout je pense que deux heures suffirait nous sommes sortis 9 minutes avant le début dû spectacle. Merci ST Hubert.

Carole

2.0

Le service était très long. J'ai questionné la serveuse pour savoir quand ce serait prêt, réponse:'Vous voyez ben que c'est plein, ca prend au moins 45 minutes'. J'ai mentionné qu'on a un spectacle & de me faire répondre'Tout le monde ici a un spectacle!'
Je comprends que ce n'est pas la faute des serveurs si les repas ne sont pas prêts mais j'aurais préféré une réponse plus polie.
St-Hubert pourrait aussi proposer une carte de repas plus rapides pour accomoder les gens qui ont un spectacle.
Aussi, je tiens à mentionner qu'aux toilettes, 4 cabines n'avaient aucun papier. Aucun papier aussi pour s'essuyer les mains.

France

5.0

Excellent service de Michael au St-Hubert Complexe Desjardins. Accueil souriant, attentionné & très professionnel.

Gaetan

1.0

Came here with a few friends. We all ordered soup as a starter, everyone got theirs except me. Mine never arrived.

When our mains were served an eternity later, I mentioned to the guy bringing the plates that my starter was still missing. His response was a very rude'yeah, we know', with no apology or professionalism whatsoever.

My main (crispy chicken burger) was completely unacceptable: the chicken was burnt BLACK, the bun was rock hard, & everything was cold. I had to send it back & ended up not eating anything at all after waiting 1.5+ hours.

My friends were also disappointed. But at least they could eat something while I watched.

Terrible service, terrible food. Absolutely unacceptable. Never coming back.

Eric

1.0

Ohhh St-Hubert…. I've been living in Toronto for 15. Everytime I go back to Montreal I made it a tradition to go eat at St-Hubert. What a disappointment…. Orders were taken pretty fast. We were a group of 4 & we all took an appetizer. One of our friend never got his appetizer to finally not even seing his order at all.. & this person ended up not eating after we were all done. I had order 2 legs with house salad which arrived with no dressing at all. &, by the way, give a taste at your Piri Piri sauce…. Definitely not a good one. To come back at my chicken. It was definitely not fresh & this is unacceptable for a rotisserie. First comment from everyone was that their food was cold. This is NOT the St-Hubert that I'm used to know. This is more of a Swiss Chalet…. I guess it now show who owns it. St-Hubert is a Swiss Chalet now. If you made it this far reading my review. Please simply avoid this low quality very expensive rotisserie chicken. The waitress, didn't even care to fix anything. The manager couldn't even come to try to fix it. I am no longer an ambassador of this franchise that was a great place to go for so many years. So disappointing.

Skiing

1.0

Horrible service food was slow to come out waiter was rude

Torres

1.0

Service extrêmement long, nous avons dû demander de prendre à emporter au bout de 45 min d'attente. Je n'ai même pas eu le plat commandé….