Mundo Trattoria
17003, Rte. Trans-Canada
Rôtisserie St-Hubert
Restaurant
Rôtisserie St-Hubert
Ouvre aujourd'hui à 11:00
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Mentions populaires
chicken(26)
fries(11)
poulet(9)
sauce(9)
piri piri(6)
delivery(6)
salad(6)
bbq(6)
fresh(5)
club sandwich(4)
pick(4)
tasty(4)
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Avis pour Rôtisserie St-Hubert
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Les avis mentionnent souvent
Afficher tout chicken(26) fries(11) poulet(9) sauce(9) piri piri(6) delivery(6) salad(6) bbq(6) fresh(5) club sandwich(4) pick(4) tasty(4)Page 1 de 2 - 21 Avis
2.0
Came to counter to order dinner for take out tonight, my second order was club sandwich with mayo inside the bread. Took my order home, only to find there was no mayo on the bread! Have asked for mayo inside the sandwich other times & it was applied. This time, I had to tear apart the sandwich to put the mayo on it, which makes the sandwich sloppy. I was very disappointed that I asked to have mayo on my sandwich & it wasn't done. The cashier always says yes to the request, yet the staff making the food, do not seem to respond to the request, when at the time, the lobby was not busy. I should not have to check the sandwich each time, to check if the sandwich was done properly, while releasing the air to hot fries, therefore making them cold.
12 janv. 2026
sur Google
2.0
Disappointed, especially as long-time customers.
We ordered St-Hubert for my parents expecting decent chicken, but it was really dry. My mom genuinely thought it was from the night before. My son's Nashville chicken wrap was also dry, except it was drowned in oil, which didn't help. The fries were limp & added nothing to the meal. Dining in is usually a different experience, so I've added a star for good measure.
For what we paid, this just wasn't acceptable. We've been customers for years & expected much better quality than this. We're currently contacting the restaurant to request a refund or some form of resolution.
1 janv. 2026
sur Google
1.0
Disappointed!
Dec 30, 2025 around 3:00 PM.
This was our first & last visit to this restaurant, & the service was completely unacceptable.
The server came to our table with No greeting, No smile, & No sign of basic hospitality. Her cold & distant attitude made us feel rushed & unwelcome from the very beginning.
Very uncomfortable environment!
While the lady at the entrance, who appeared to handle take-out orders, was friendly & polite, it did not make up for the overall poor experience inside!
We chose to leave before even placing an order!
Management must address this issue immediately. Instead of just giving unhappy customers an email to complain, they need to take real action to address these numerous negative reviews!!
30 déc. 2025
sur Google
5.0
Despite having a packed schedule, I deeply appreciate the ambiance & ritual of dining out. For me, stepping into a restaurant is like attending a live stage production-each member of the staff, from the cooks to the waitstaff, plays a role in orchestrating the experience. The final act, the presentation of the meal, is the satisfying dénouement. Everyone walks away fulfilled: the customer with a delicious meal, the server with a well-earned tip, & the restaurant with another satisfied guest.
However, with time being a rare luxury, many of us rely on takeout as the next best option. In today's fast-paced world, food delivery apps have made this incredibly convenient, whether it's through platforms like Uber Eats or a restaurant's delivery service. I tend to opt for pick-up. It's more cost-effective, & I like to double-check the order before leaving. After all, when kitchens are running at full speed, human errors can happen.
I've had a few instances over the years where something in the order was missing, which often leads to an awkward return trip & the uncomfortable feeling of having to'prove' your case. Sometimes, the interaction can be tense-something no customer (or staff member) enjoys.
This brings me to a recent experience with Restaurant St-Hubert, a restaurant I've been loyal to for over 25 years. Every Saturday, like clockwork, I place the same order through their app-just a few taps, payment confirmed, & I'm off to pick it up. It's become a comforting weekly ritual. However, this past Saturday, something felt off. The box was unusually light, & once I got home & wrestled through the tightly secured packaging-you practically need scissors to cut through those plastic ties-I discovered that the fries were missing. All that remained was a solitary chicken breast. I was understandably frustrated. It was such a simple order-how could something so basic be overlooked?
Still, instead of marching back to the restaurant, I decided to submit feedback through the app when prompted about my experience. To my surprise, within a minute, I received a $5 credit toward my next order. No phone calls, no arguments-just quick, courteous resolution. & sure enough, the following Saturday, everything was back to normal. The meal was complete &, once again, satisfying.
Some of my friends argued that I should have asked for a full refund. But honestly, is that the kind of society we want to live in-one where we capitalize on every minor mistake for maximum gain? I believe in fairness & understanding. Mistakes happen. What matters most is how a business responds, & Restaurant St-Hubert did so swiftly & respectfully.
This experience reminded me why I remain a loyal customer. Restaurant St-Hubert is more than just Quebec's top chicken restaurant-they consistently offer quality food, dependable service, & genuine customer care. They serve not only great rotisserie chicken, but also ribs, burgers, wraps & comforting seasonal fare. & when they get something wrong, they make it right-without drama.
In a world where good service is often taken for granted, it's important to give credit where it's due. So here's a heartfelt thank-you to St-Hubert-for making things right, for understanding the value of loyalty, & for being a reliable part of my weekly routine. Sometimes, a small act of good service deserves a big shout-out. @mtlrestorap
13 déc. 2025
sur Google
4.0
Our waitress Loris went above & beyond for us, she was friendly & very patience. We took my sister who is Autistic out for lunch on Sept 25th, 2025, she has special needs Loris was very accommodating. Thank you for the fabulous service.( I hope I got her name right that what it says on the bill.)
The food was fresh,hot & delicious too. Affordable lunch specials many different choices to choose from & portions are perfect size. My only complaint is the fries, they're the frozen kind, it's a shame St Hubert restaurants don't serve fresh cut fries like the other chicken restaurants.
27 sept. 2025
sur Google
2.0
I've been a fan of St. Hubert since I was a kid, & have always enjoyed their food, but this location can't seem to keep the same standard as the rest. In my experience, this location cuts down on portions significantly & someone still manages to deliver subpar food. For example I'll order a large family serving of fries, (as its cheaper to feed many people) & find the fries cold & undercooked, & the box only half the way full. Or the rotisserie chicken being overcooked & dry to the point where we feed a lot of it to our cat. I really can't fathom why this location in particular always manages to deliver a bad experience, no matter how many times I try giving them another chance. I've tried calling them, only to be ignored & hung up on, or placated by them saying they'll do better next time. The staff seem polite & the in store experience might be different, but as it stands the delivery service is well below that of every other restaurant in the area. If you want some solid advice, head to a different branch & save yourself the trouble.
3 sept. 2025
sur Google
3.0
The fries were not that good neither was the chicken. The staff were excellent. The super busy night may have contributed to the food taste. Usually the food is very good
25 mai 2025
sur Google
5.0
The food was amazing! The service was a 10/10 they were quick & very attentive to my water & drink by refilling it. The place is extremely clean & great place to eat out with friends or family! Go to spot! :)
5 mars 2025
sur Google
3.0
The woman who helped me order was very rude & had a very aggressive attitude towards my friend & I, while she treated the Canadian people with kindness.
20 janv. 2025
sur Google
4.0
I have been eating at this particular location for many years. Now, I know why. It's the service. I ordered the standard 1/4 chicken leg with fries. The taste has not changed in forever. But now there are new menu options like salad. Since St. Hubert specializes in BBQ chicken, you have to stick with the best. I did. But my lunch partner did not, & she ordered the Bankok salad with grilled chicken. Well, she returned it, stating that it was inedible. The waitress was super nice & gave her the same as I had. Both of us cleaned our plates. That's the way you do business. When a customer complains your job is to make them happy. & they did. Thank you.
5 janv. 2025
sur Google
5.0
Great party room! Ethan who answers the phone is THE BEST. Piri piri leg & sweet potato fries mmmmmm!
26 août 2024
sur Google
5.0
Nothing like sitting down, ordering your food, & it arrives in less than 5 minutes along with your drink. Great service, friendly atmosphere, hot & fresh food. Merci beaucoup.
10 juil. 2024
sur Google
5.0
Good food, chicken was well cooked & tender. Our Server was very good. I got the Special for $15.00, great value. 1/4 chicken breast, fries, sauce, bun & unlimited coleslaw, your choice of creamy or oil & vinegar. 👍 Unlimited drink refill. 👍 Dessert - Piece of Heaven - vanilla cake with Caramel sauce & vanilla ice cream- fresh & tasty but very reminiscent of Chomeur Pudding which was.also on the dessert menu.
8 mai 2024
sur Google
5.0
Amazing service from the staff team the food is always fresh & hot My server today was Jasmine & she was also very nice & friendly & gave us some great advice
17 avr. 2024
sur Google
2.0
Service is slow. Understaffed, so long waits for anything. Food portions have been diminished while prices have gone up. Fish & chips were soggy/greasy. Fries had no seasoning whatsoever. Overall a huge disappointment of a meal. For 120$ for a family of 4 (without dessert) there are much better options on the west island! Disappointing birthday meal. Been to this restaurants many times for years now & sadly there's been a major decline on every front. Won't be going back anytime soon. Beyond that, lots of free parking. Kids meals are only for 9 & under.
2 janv. 2024
sur Google
5.0
It was for a delivery. I live 10 minutes from the restaurant. The fries were cold & hard. Is there a way to keep them warm? I have had delivery of fries from another restaurant in the same area of St-Hubert & their fries were warm & freshly cooked.
30 déc. 2023
sur Google