Overall, reviews of Rôtisserie St-Hubert show a mix of strong positives and notable drawbacks. The chicken, sauces, and classic sides are frequently praised for flavor and tenderness, with many noting enjoyable dine-in meals and reliable takeout when orders go smoothly. Easy online ordering and generally friendly service stand out, though several reports describe long delivery times, cold food, missing items, or occasional mistakes that undermine the experience. Loyalty remains evident, with customers appreciating refunds or credits when issues arise, and many still consider it a solid option for rotisserie chicken and family meals despite uneven performance across locations.
The food was amazing! The service was a 10/10 they were quick & very attentive to my water & drink by refilling it. The place is extremely clean & great place to eat out with friends or family! Go to spot! :)
I went there for Poutine had the best service was really really good. It's such a cute place like the perfect place to go after work for dinner service was really fast but then again I did go during a snowstorm so there wasn't that many people but I enjoyed it. The chicken was really good, but that's given.
The woman who helped me order was very rude & had a very aggressive attitude towards my friend & I, while she treated the Canadian people with kindness.
I have been eating at this particular location for many years. Now, I know why. It's the service. I ordered the standard 1/4 chicken leg with fries. The taste has not changed in forever. But now there are new menu options like salad. Since St. Hubert specializes in BBQ chicken, you have to stick with the best. I did. But my lunch partner did not, & she ordered the Bankok salad with grilled chicken. Well, she returned it, stating that it was inedible. The waitress was super nice & gave her the same as I had. Both of us cleaned our plates. That's the way you do business. When a customer complains your job is to make them happy. & they did. Thank you.
En attendant la recharge de ma voiture durant une grosse panne d'électricité à la maison, j'ai pu déguster un excellent poulet piri piri au bar St-hub! Excellent service de Jasmine & ambiance chaleureuse!
Dec 9, 2024
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So I've gone to this outlet 4 times in the last 2 months to pick up chicken. Two times successful & 2 times not because they were either out of chicken or there were technical problems. Be cautioned.
Customers beware! They changed the menu & the new photos are misleading. Kid's meal shows a full chicken leg. My daughter, who likes to eat a drumstick like a popsicle literally pointed at the photo & said "I would like that, please". she was sad & embarrassed when a meagre thigh arrived & she was told "that's what you get". Likewise the Table d'Hote menu "includes choice of beverage" & photo shows a glass of beer in a Stella Artois glass. But then you're told beer is not included & charged extra. So daughter & father were ripped off & humiliated by this well-known restaurant's new level of false-advertising & trickery. After being regular customers, we won't be going back.
