Overall, reviews of Rôtisserie St-Hubert show a mix of strong positives and notable drawbacks. The chicken, sauces, and classic sides are frequently praised for flavor and tenderness, with many noting enjoyable dine-in meals and reliable takeout when orders go smoothly. Easy online ordering and generally friendly service stand out, though several reports describe long delivery times, cold food, missing items, or occasional mistakes that undermine the experience. Loyalty remains evident, with customers appreciating refunds or credits when issues arise, and many still consider it a solid option for rotisserie chicken and family meals despite uneven performance across locations.
I've been a fan of St. Hubert since I was a kid, & have always enjoyed their food, but this location can't seem to keep the same standard as the rest. In my experience, this location cuts down on portions significantly & someone still manages to deliver subpar food. For example I'll order a large family serving of fries, (as its cheaper to feed many people) & find the fries cold & undercooked, & the box only half the way full. Or the rotisserie chicken being overcooked & dry to the point where we feed a lot of it to our cat. I really can't fathom why this location in particular always manages to deliver a bad experience, no matter how many times I try giving them another chance. I've tried calling them, only to be ignored & hung up on, or placated by them saying they'll do better next time. The staff seem polite & the in store experience might be different, but as it stands the delivery service is well below that of every other restaurant in the area. If you want some solid advice, head to a different branch & save yourself the trouble.
Nous avions réservé pour un diner spécial de célébration & l'ambiance était super. La nourriture était très bonne & notre serveuse était très gentille & compétente spécialement pour un grand groupe.
Picked up a family 4 for 4 with a ceasar salad & it was disappointing on many levels. The ceasar salad was rotten, the chicken had a weird smell/taste & everyone who ate the chicken had stomach issues that entire evening. All leftovers were thrown out. Was a customer here for decades but no more. Update: was contacted by St. Hubert & they refunded me the price of the meal which was appreciated.
J'y suis allé pour souper, j'ai pris le club sandwich. L'assiette était (honnêtement) vraiment très belle & bien remplie & la nourriture était vraiment très bonne. La serveuse était très gentille & nous a donné un service impeccable! Je serai de retour dans ce restaurant la prochaine fois que je serai en ville!
Excellente expérience chez St-Hubert ! Le service était rapide & chaleureux dès notre arrivée. Le poulet rôti était parfaitement cuit, tendre & juteux, accompagné de leur fameuse sauce - un vrai délice. Les frites étaient croustillantes & bien dorées, & la salade de chou apportait une belle touche de fraîcheur au repas.
Le restaurant était propre, l'ambiance agréable & familiale. C'est un endroit où l'on sent qu'on est bien accueilli, que ce soit pour un dîner en famille ou entre amis. Je recommande sans hésiter !
Jul 22, 2025
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I ordered take out. I come from Lachine because it was always good. But not this time the chicken was dry & the coleslaw was also very dry. I stopped going to the one in La Salle because it was not very good. But now where go I go?
The fries were not that good neither was the chicken. The staff were excellent. The super busy night may have contributed to the food taste. Usually the food is very good
I've been going to this location since 2015. The food & the service is always on point. 11/10 experience every time I go, they truly mastered the art of making chicken. It's so tender & juicy that it's hard to even compare it to other rotisseries/restaurants.
I love how they even made an effort to make a gluten-free menu & the staff is very helpful about dietary restrictions for their clients.
That being said, could eat their BBQ sauce every day & never get tired of it.
