Rockaberry
RestaurantTop Pick
Rockaberry
Opens Tomorrow at 11:30 am
| Monday | |
|---|---|
| Tuesday | |
| Wednesday | |
| Thursday | |
| Friday | |
| Saturday | |
| Sunday |
Owner? Claim the listing
SuggestionsView All
Information Error?
Watch the West Island world go by this summer from the terrace of Kirkland's St Charles Rockaberry café.
Amenities, services & more
Other LocationsViewAll
Restaurants NearbyView All
Suggested Articles
Best Kirkland Restaurants
Events Nearby
Reviews for Rockaberry
| Food | |
| Service |
on Google (500+)
Reviews often mention
pie(18) cake(6) lime(5) coffee(3) yummy(3) serving(3) recommend(3) key(3) birthday(3) drink(3)Page 1 of 2 - 40 Reviews
Michelle
This location did not display that there are strawberries INSIDE of the cheesecake pie. I am allergic to strawberries. At other locations, they are only on top & I can remove them. I had an allergic reaction when I bit into the one from this location.
Sarika
Not worth spending your money here. I've been coming here for years, & the service has gotten much worse especially recently. Don't expect to be seen by a waitress for around half an hour when you show up. Food is okay. The people that work here will avoid your table for hours & would rather hang out with their friends. Don't expect to pay at your table, you will end up paying at the front because your waitress will not come to your table.
Sarah
Overall, Rockaberry has great food, a great location, & a great ambiance. The only thing that consistently takes away from the experience is the customer service. When you walk in, you're rarely greeted, & staff often avoid eye contact or continue talking among themselves while customers wait. This leads to long delays even for simple pickup orders.
Recently, I ordered two slices of pie for Uber pickup & arrived about 45 minutes later, but the order still wasn't ready. Had I not stop the waitress to tell her I came for a pickup, she would've continued to ignore me. When I finally received it, one of the slices even seemed off, with barely any apple in the apple crumb cheesecake. It's disappointing because the pies really are excellent, but the lack of welcoming service makes it hard to want to return. I've once had excellent service from a guy named Simon, I believe. But very disappointing for the inconsistent customer service from the girls.
If the staff were more attentive & friendly, this location would easily match the quality of its food & atmosphere.
Lisa
Bought the pumpkin & pecan pies. The pecan was so dry no one enjoyed it. Pecans were overly cooked & the interior of the pie was hard & not smooth. The pumpkin pie was so spiced, that no one enjoyed it. At this price, will not be buying. Felt like mass production. Staff could learn a few manners. I was not willing to accept a pumpkin pie that was overflowing & burnt on 2 sides, & was dismissed by the man serving. Sorry unnaceptable.
Amr
Short-staffed. Good location, soup & sandwich were good, apple crumble cake seems half baked. The main issue is that they're short-staffed, so people buying take out & uber orders take priority over clients sitting there, I had to go twice to the cashier to order tea & pie, then to ask for the bill.
Serge
Food was amazing as usual. Service was not great, waited for a while for my coffee after getting my pie. Very long wait to pay the bill as well.Not Impressed..
Wendy
I'm a repeat customer at this Rockaberry location & I have to say, their cakes & pies are delicious! The meals are great too. The prices are a bit on the higher side, but it's worth it for the quality.
ClixeoIO
Very nice selection of pies & food. Place was full but still had great service. Special thanks to Caitlin who was our waitress & took care of us & made sure everything was great.
Jimmy
Great spot, amazing & impeccable service from all of the staff. Will be back!
Amir
Great menu with salads, bowls, sandwiches & a wide range of sweet pies. Everything was very fresh, & the service was excellent. Great place for an outing with friends & family.
Andriana
James has given us an AMAZING service each time we go, he is the best we have ever had!!! Thank you James for serving our group of women with warmth & ALWAYS with a smile, your attentiveness & remembering our orders by heart, your professionalism & really making our experience unforgettable that we recommend this Rockaberrys to everyone!!! Thank you James!!!!
Bizounne
Service correctement exécuter.
Les 3 pointes de gâteaux étaient très bonne. Très fraîche.
Oreo super good
Mille feuilles vraiment vraiment good
BirthdayCake très très fine.
Miljan
Great one in comparison to some other Rockaberry locations. Great crust on a cheesecake & great flavor in a blueberry lime pie. Very friendly staff. Will definitely come back to this one. Other locations should learn a lot from this one.
V
Service très sympathique de Mr Dany! Il m'a conseillé le meilleur gâteau Mochamisu pour l'anniversaire de mes filles jumelles.
Eddie
Service was great, but the key lime wasn't very sour & I couldn't taste the lime
Sebastien
Love Rockaberry! But it would be even more awesome if you added a coconut cream pie!