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Amenities, services & more
Reviews for Restaurant Impérial
| Food | |
| Service |
Reviews often mention
dim sum(23) chinese(18) dishes(12) chicken(10) fresh(9) busy(9) fried(8) noodle(7) quick(7) family(7) price(7) rice(6)Take out food was over one hour late from time app told me to show up. The food itself? Sesame beef was awful. Not crunchy & the beef was very questionable. Cantonese chow mein was so-so. Big chunks, but not very fresh. The pork dumplings were okay. Extremely over-priced & the wait made it a complete negative experience. Avoid!!
Food is always fresh & delicious! There can be a bit of a wait when it's busy, but the staff works incredibly hard & are always friendly!
Dim Sum is a great way to catch up with friends. It's a meal that can last a few hours while you eat small bites. Only issue, this place does not serve small bites. Don't get me wrong, it's not bad, it's good. The only thing is you dont have as much of a selection.
We ordered 5 different dishes.
1) #103- Sticky Rice with Chicken, Pork & Shrimp. You get 2 in an order. They are huge & delicious with a hidden surprise in the middle. Would I order it again? Absolutely.
2) #109- BBQ Pork Bao. You get 3 in an order. They too are huge. Light & fluffy with a tiny bit of sweet BBQ pork in the middle. Would I order it again? Probably Not.
3) #120- Shrimp & Scallop Dumplings. Here you get 4 bite size pieces. Stuffed with seafood goodness. Would I order it again? 💯
4) #102- SiuMai. You get 4 huge ones in an order. Loaded with a mix of juicy pork & shrimp with a thin wrapper hugging the filling. Would I order it again? Yes.
5) #301- Rice Pasta Roll with Fried Shrimp. Two cut up rolls were in the ordere. OMG. This was the best dish we ordered. The rice pasta was filled with a tempura type fried shrimp & there were some kind of a deep fried thin thin noodle inside as well & all was covered in a light soya sauce. Would I order it again? 1000%
Now for the rest...the decor is simple. Mostly large tables but they do have ones for 2's & 4's.
The process is simple. You place your order on the website, the waiter will explain what to do, once you scan the QR code provided with your table number. Then, using g a rolling cart, your foodbis delivered. Not all at the same time, but that's OK. You dont want your food to get cold.
Because the restaurant is so large, we were not rushed to vacate our table. We sat & were able to digest.
By the way, when you sit down, you are immediately served a big potion delicious tea.
Would I go back for Dim Sum? Absolutely. Would I try the traditional Chinese food? Not sure
sure
Restaurant was busy service was great the food was fresh served hot
Food was the Closest thing to China town
I highly recommend 👌🏻
Xmas take out lunch, ordered 10 items, one plate was missing, other plate came with burnt noodles, 25.95$...Good job on messing up a Xmas lunch..Very bad on quantity too...
We were very disappointed with the food. Seafood menus for 6. Tasteless a bland.
The handicap bathroom didn't work out for a wheelchair user. Far too small with a far too low toilet & not adequate handles. My husband struggled & had to call for help.
The handicap parking was occupied by uber drivers.
Poor service, very bad - too bad there aren't more options in the West Island for Chinese food.
First time customer & probably the last.
Went for supper with my wife.
The hot & sour soup was watery
there was no substance to the soup.
The main meal can on the table before we were half way through or soup.
We ordered Sichuan shrimp & received salt & pepper shrimp.
We also ordered beef with garlic.
The meat was tough & not enjoyable.
They are expensive & not worth the money paid.
There are many better choices in the West Island.
Very dissatisfied.
Good tasting menu & choices
Simple quick & delicious
Parking somewhat hard to find here every time
Pretty busy in most days
Very disappointing service. Upon arrival, no explanation or attention was given (menu only available by scan, without checking if we could do it). The dishes were delivered without any follow-up.
The server brought the bill before we had finished, without ever introducing himself or checking if we needed anything. On the payment machine, the suggested tip percentages started at 18 % (18 %, 20 %, etc.).
Because of the service, I left a 10 % tip. The server reacted aggressively, intimidated me in English while I was trying to explain, & even commented aloud on our tip to nearby customers.
Completely unprofessional & unacceptable behavior.
Service très décevant. À notre arrivée, aucune explication ni attention (menu uniquement par scan, sans vérifier si c'était possible). Les plats ont été déposés sans suivi.
Le serveur est venu apportez la facture alors que nous n'avions pas terminé, sans jamais s'être présenté auparavant ni avoir vérifié si nous avions besoin de quoi que ce soit. Sur la machine de paiement, les pourcentages de pourboire suggérés commençaient à 18 % (18 %, 20 %, etc.).
Ayant laissé 10 % en raison du service, le serveur a réagi de façon agressive, m'a intimidée en anglais alors que je m'exprimais difficilement, & a même commenté notre pourboire à voix haute auprès d'autres clients.
Comportement inacceptable & très peu professionnel.
We went at the imperial with a group of friends. After 2 min getter the menu, the waiter was keep on coming & rushing to take the order. We were asking at least 8 min to look at the menu. So each of us ordered our own plate.
At the paying time, we wanted to have our own bill, but the waiter gave us one bill for the table, he didnt want to give us individual bill like other restaurant do. It was very complicated to divided our bills since each of our plate was not the same price.
Never going back.
Best Quality Ingredients & Fresh food. Big portions & Service is great as well. If the place is busy, expect some normal delays.
Not pleased with their food. The beef were mixed with mostly bad cut & little good cut. Only small amount are tender, mostly tough meat. Running restaurant with this kind of'smart' idea, will eventually hurt your own business. Will not come back.