Restaurant Impérial

Lisa

5.0

We ordered dum sum from this restaurant last week it was fresh & tasted wonderful. So we ordered proper dishes today & they were also delicious & arrived hot. It's lovely that the dishes are made to order & as a result easy to adjust. We had special requests & they were honored.

I don't know why this place doesn't have a higher rating. I haven't been in but for take out in the West Island it's darned good.

Bill

5.0

My nephew had recommended this place as he'd been a couple of times before. So we met up with him for Dim Sum Dec. 28/25. We arrived there at 10:15 am which was a good time because before knew it the place was packed--& that's noteworthy because there is a lot of seating there!

Staff were super friendly & attentive making you feel that your really appreciated as a customer.

Orders were made using a cell phone & it wasn't long before piping hot food started to be served at our table along with green tea & Chinese beer for me. Everything was well prepared & tasted great. It had been quite a few years since we'd enjoyed Dim Sum & we were not disappointed. Everything was fresh & hot & delicious & we'll certainly be back in the future.

Alex

5.0

So fresh & hot. Very tasty. I'm impressed. & service was efficient & great. This is the new benchmark.

Amedee

5.0

This is a great place for Dim Sum. Food is fresh & comes out quickly. Very tasty!

Drola

1.0

Although the food itself was decent & the portions were reasonable for the price, the service was extremely disappointing. In a restaurant, service matters just as much as the food, & unfortunately this was some of the worst service I've experienced at a Chinese restaurant.
We had to repeatedly ask for basic things throughout the meal. We weren't given utensils or water without asking, & our water was never refilled. When we requested hot sauce, we were told it would be brought shortly, but after waiting about 10 minutes, we had to ask two more times before receiving it.
The staff were not particularly welcoming, & none of the employees smiled or appeared interested in providing good service. Items brought to the table, including water & a fresh pot of tea (which we also had to request), were placed down abruptly, almost as if we were inconveniencing them.
When the bill came, we left a 14% tip. The service did not warrant more, but we still wanted to leave something. The waiter, whose only interaction with our table had been bringing water, proceeded to count the cash in front of us & acted as though there was money missing. I had to tell him twice that the amount was correct & complete.
One final observation: we were the only non-White & non-Asian customers in the restaurant, & we did not see staff count the money at any other table. I can't say whether that was related, but it certainly left an uncomfortable impression.
The food was enjoyable, but the service & overall experience were poor enough that we will not be returning.

Darryl

5.0

Great food ,u need to go here & enjoy

Just went there qgain. Even better than last time. Lots of free parking a great selection of items fresh & served hot.

Triple AAA

Theresa

4.0

Had a good experience at Imperial Dim Sum. The dishes were fresh, flavorful, & came out hot. Service was smooth & the place felt comfortable. Prices are a bit higher than other dim sum spots, but the quality is there. Still a nice treat once in a while.

BryanVan-5553

2 Reviews

1.5

Take out food was over one hour late from time app told me to show up. The food itself? Sesame beef was awful. Not crunchy & the beef was very questionable. Cantonese chow mein was so-so. Big chunks, but not very fresh. The pork dumplings were okay. Extremely over-priced & the wait made it a complete negative experience. Avoid!!

Sarah

5.0

Food is always fresh & delicious! There can be a bit of a wait when it's busy, but the staff works incredibly hard & are always friendly!

Mike

5.0

Restaurant was busy service was great the food was fresh served hot
Food was the Closest thing to China town
I highly recommend 👌🏻