Overall, reviews describe Restaurant Impérial as a large, welcoming spot with generous portions and a strong emphasis on dim sum and family style dining. Many patrons highlight speedy, attentive service and a decor that feels elegant, while others recount slower, less attentive visits or inconsistent staff. Dim sum offerings are frequently praised for freshness and bold flavors, with favorites such as shrimp dumplings, siu mai, xiao long bao, and sticky rice arriving in generous bamboo baskets. Several reviews applaud convenient features such as ample parking and QR code or app based ordering that speeds service during busy periods. However, service quality is inconsistent, with some experiences marked by overworked staff, delays, and occasional tipping pressure. Prices are described as high in some reviews, but many patrons feel the large portions and quality justify the cost. Overall, it remains a popular choice for dim sum in the West Island, especially for gatherings, offering generous portions, variety, and a lively atmosphere, with room for improvement in consistency.
Had a good experience at Imperial Dim Sum. The dishes were fresh, flavorful, & came out hot. Service was smooth & the place felt comfortable. Prices are a bit higher than other dim sum spots, but the quality is there. Still a nice treat once in a while.
My nephew had recommended this place as he'd been a couple of times before. So we met up with him for Dim Sum Dec. 28/25. We arrived there at 10:15 am which was a good time because before knew it the place was packed--& that's noteworthy because there is a lot of seating there!
Staff were super friendly & attentive making you feel that your really appreciated as a customer.
Orders were made using a cell phone & it wasn't long before piping hot food started to be served at our table along with green tea & Chinese beer for me. Every was well prepared & tasted great. It had been quite a few years since we'd enjoyed Dim Sum & we were not disappointed. Everything was fresh & hot & delicious & we'll certainly be back in the future.
Jan 12, 2026
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Take out food was over one hour late from time app told me to show up. The food itself? Sesame beef was awful. Not crunchy & the beef was very questionable. Cantonese chow mein was so-so. Big chunks, but not very fresh. The pork dumplings were okay. Extremely over-priced & the wait made it a complete negative experience. Avoid!!
Food. Delicious, fresh & hot.
Service. Good to average. It's often hard to get people's attention especially when you're trying to get sauces & dips etc.
Atmosphere. It's nice & clean, however, it's one big space & when busy can be a bit loud & lacking of personal space.
This is one of my preferred restaurants to have dim sum, including their south shore location.
They use an app ordering method requiring the customer to have a smart device to connect to their wifi & order the dishes one desires. I personally appreciate this as I don't have to wait for a server unless I have a question about the food. I do love the old school model where people walk around with a trolly filled with foods & you just ask & they place it on your table like I'm china town, but this is so quick & easy & I don't have to deal with china town traffic or parking.
I found everything to be tasty, flavourful, properly filled with good amounts of filling, however, I do think the pricing is a little higher than it should be. I have had their Chinese foods here as well & found the food to also be very delicious but that's for another review.
As usual, I will be coming back for more.
Nov 10, 2025
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Went there on a weekend for dim sum. It gets quite busy during lunchtime, but we were seated fairly quickly. Orders are placed through a QR code, which is convenient. We have visited Imperial a few times before, but this visit was a bit underwhelming. The food was average & not as fresh as we expected. The xiao long bao, in particular, lacked the juiciness it used to have. Overall, the consistency seems to be slipping.
I have been here twice - once with a group of about 10, once for lunch with 2 people. The food both times was fresh & delicious. For a large group the family style portions make for tremendous value for the money, & lots of great food. At lunch one main was split between two, & it was plenty of food.
Beef chow fun was smoky & flavorful, seafood crispy noodles had perfect crunch with rich seafood sauce, chicken feet were tender & well-seasoned, & the seafood tofu soup was comforting & full of fresh flavor. Generous portions & authentic, worth a visit!
It was my first visit to Restaurant Imperial in the DDO Mega Mall & I was impressed by the warm greeting & the welcoming atmosphere. We ordered the Hot & Sour Soup & Peanut Butter Dumplings & they arrived quickly. They were fresh & delicious. We also ordered Crispy Noodle Black Pepper Sauce Beef on Sizzling Plate, Peanut Butter Chicken Crispy Spinach & General Tao Chicken. The food was fresh & tasty & the service was impeccable. Will definitely visit again. This has become my favourite West Island Chinese restaurant.
