Overall, reviews describe Restaurant Impérial as a large, welcoming spot with generous portions and a strong emphasis on dim sum and family style dining. Many patrons highlight speedy, attentive service and a decor that feels elegant, while others recount slower, less attentive visits or inconsistent staff. Dim sum offerings are frequently praised for freshness and bold flavors, with favorites such as shrimp dumplings, siu mai, xiao long bao, and sticky rice arriving in generous bamboo baskets. Several reviews applaud convenient features such as ample parking and QR code or app based ordering that speeds service during busy periods. However, service quality is inconsistent, with some experiences marked by overworked staff, delays, and occasional tipping pressure. Prices are described as high in some reviews, but many patrons feel the large portions and quality justify the cost. Overall, it remains a popular choice for dim sum in the West Island, especially for gatherings, offering generous portions, variety, and a lively atmosphere, with room for improvement in consistency.
If you're aiming to eat big without worrying about going to the bathroom in the next hour, this is it. Chinese food in my opinion taste a tad bit too salty but the Imperial chefs serves their dishes with just the right amount. Friendly staff as well. Would commend for large groups. & THE ANIME PLAYING ON THE WALLS. *CHEF'S KISS*
Had a good experience at Imperial Dim Sum. The dishes were fresh, flavorful, & came out hot. Service was smooth & the place felt comfortable. Prices are a bit higher than other dim sum spots, but the quality is there. Still a nice treat once in a while.
Feb 11, 2026
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Dim Sum is a great way to catch up with friends. It's a meal that can last a few hours while you eat small bites. Only issue, this place does not serve small bites. Don't get me wrong, it's not bad, it's good. The only thing is you dont have as much of a selection.
We ordered 5 different dishes.
1) #103- Sticky Rice with Chicken, Pork & Shrimp. You get 2 in an order. They are huge & delicious with a hidden surprise in the middle. Would I order it again? Absolutely.
2) #109- BBQ Pork Bao. You get 3 in an order. They too are huge. Light & fluffy with a tiny bit of sweet BBQ pork in the middle. Would I order it again? Probably Not.
3) #120- Shrimp & Scallop Dumplings. Here you get 4 bite size pieces. Stuffed with seafood goodness. Would I order it again? 💯
4) #102- SiuMai. You get 4 huge ones in an order. Loaded with a mix of juicy pork & shrimp with a thin wrapper hugging the filling. Would I order it again? Yes.
5) #301- Rice Pasta Roll with Fried Shrimp. Two cut up rolls were in the ordere. OMG. This was the best dish we ordered. The rice pasta was filled with a tempura type fried shrimp & there were some kind of a deep fried thin thin noodle inside as well & all was covered in a light soya sauce. Would I order it again? 1000%
Now for the rest...the decor is simple. Mostly large tables but they do have ones for 2's & 4's.
The process is simple. You place your order on the website, the waiter will explain what to do, once you scan the QR code provided with your table number. Then, using g a rolling cart, your foodbis delivered. Not all at the same time, but that's OK. You dont want your food to get cold.
Because the restaurant is so large, we were not rushed to vacate our table. We sat & were able to digest.
By the way, when you sit down, you are immediately served a big potion delicious tea.
Would I go back for Dim Sum? Absolutely. Would I try the traditional Chinese food? Not sure
sure
Very disappointing service. Upon arrival, no explanation or attention was given (menu only available by scan, without checking if we could do it). The dishes were delivered without any follow-up.
The server brought the bill before we had finished, without ever introducing himself or checking if we needed anything. On the payment machine, the suggested tip percentages started at 18 % (18 %, 20 %, etc.).
Because of the service, I left a 10 % tip. The server reacted aggressively, intimidated me in English while I was trying to explain, & even commented aloud on our tip to nearby customers.
Food. Delicious, fresh & hot.
Service. Good to average. It's often hard to get people's attention especially when you're trying to get sauces & dips etc.
Atmosphere. It's nice & clean, however, it's one big space & when busy can be a bit loud & lacking of personal space.
This is one of my preferred restaurants to have dim sum, including their south shore location.
They use an app ordering method requiring the customer to have a smart device to connect to their wifi & order the dishes one desires. I personally appreciate this as I don't have to wait for a server unless I have a question about the food. I do love the old school model where people walk around with a trolly filled with foods & you just ask & they place it on your table like I'm china town, but this is so quick & easy & I don't have to deal with china town traffic or parking.
I found everything to be tasty, flavourful, properly filled with good amounts of filling, however, I do think the pricing is a little higher than it should be. I have had their Chinese foods here as well & found the food to also be very delicious but that's for another review.
Food quality is low. Shrimp were completely raw the first time, & when returned, came back cooked but tasting metallic. Soup arrived tepid/room temperature. Service was reasonable but one server smelled heavily of cigarettes. Waiting when taking our order encourages us to take several additional dishes, & in the end we had 3X-4X too much food for a group of 10. Not a high quality offering.
Very nice chinese restaurant with dishes from multiple provinces. Seen a lots of weterns people enjoyinh their meal there, pretty rare for a Chinese restaurant to achieve that (about half of customers are westerns people). Meals come in large portion, didnt really expect that much amount at the price they give
Sep 27, 2025
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The food is fine but be careful & check your bill. Not only have i been overcharged with extra dishes but also they charged us twice for the same meal by allowing two different people to unknowingly pay the same bill - how could that even be possible??.
Can't say it's my favourite Chinese restaurant but it is definitely the best in the West Island so far. Not many resto make Chinese dishes that this place offers. Dim sum is good. Their rice & noodle dishes are also very good.
Convenient Dim Sum in the West Island. Menu is online only. Please expect to wait 20-30mins on the weekend. Sharing concept menu. It's better if you go with a group so that you get to try different dishes. Plenty of parking spaces. Some of the food is a bit salty though.
Went in the evening - it wasn't too busy & the food came out quickly, which made it a convenient spot for dinner. The decor was nice & neat.
The fish maw soup was light & had a nice flavor. The Japanese tofu & eggplant casserole was not bad. However, the dishes overall were a bit on the salty side: the Buddhist vegetables & the dry-fried beef with rice noodles were quite average. As for dessert, the jello was way too sweet.
That said, the service was great - the staff were friendly & attentive, which made the experience more pleasant.
Apr 4, 2025
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Ordered to go. General Tao chicken & Cantonese noodles seafood. It's a little pricey $53.93 for two dishes but both portions were huge - enough for left over for a second meal. Very tasty & delicious. Lady at counter nice & patient as I figured out on the phone what to order. Kitchen close by 8.30pm so must order before that!
Hope to return for dim sum next visit.
Went on a busy Saturday night for a friend's birthday dinner. Food was great. Had the not so staple dishes like Chicken w Fried Spinach, Eggplant & Tofu Casserole, Szechuan Shrimps, Beef Horfun. Brought a cake & they even served it w a candle & some plates. Our servers tried to be attentive but I guess there were just a lot of people. when we got attention, he was very courteous.
A significantly large dining area that can accommodate many large groups. Dishes have always been tasty & served hot & ample sized for sharing. It's not necessary to drive to Chinatown to enjoy excellent Chinese Food. Many traditional dishes along with several Szechuan ones.
