Overall, reviews describe Restaurant Impérial as a large, welcoming spot with generous portions and a strong emphasis on dim sum and family style dining. Many patrons highlight speedy, attentive service and a decor that feels elegant, while others recount slower, less attentive visits or inconsistent staff. Dim sum offerings are frequently praised for freshness and bold flavors, with favorites such as shrimp dumplings, siu mai, xiao long bao, and sticky rice arriving in generous bamboo baskets. Several reviews applaud convenient features such as ample parking and QR code or app based ordering that speeds service during busy periods. However, service quality is inconsistent, with some experiences marked by overworked staff, delays, and occasional tipping pressure. Prices are described as high in some reviews, but many patrons feel the large portions and quality justify the cost. Overall, it remains a popular choice for dim sum in the West Island, especially for gatherings, offering generous portions, variety, and a lively atmosphere, with room for improvement in consistency.
A full dim sum spread, built for indulgence.
Silky shrimp dumplings, juicy siu mai crowned with roe, crispy spring rolls, tender rice noodle rolls glazed in soy, golden fried squid, braised ribs, & sticky chicken feet, all steaming in bamboo baskets, ready to share.
Every bite: soft, crisp, savory, rich. The kind of table that disappears faster than you expect. 🥢 #RestaurantImperial #Montreal
Their service is poor, & they expect a 20% tip. If you don't give it, they'll say,'the service is always like this, & if you don't like it, don't come back! We will black list you!' I calmly replied,'ok, I won't come back.' Somehow, my indifferent attitude upset them, & the male manager confronted me & my husband, shouting at us. This place is a complete circus. I suspect they've already blacklisted many residents of West Island. We definitely need another dim sum restaurant to compete with this terrible place.
Had a good experience at Imperial Dim Sum. The dishes were fresh, flavorful, & came out hot. Service was smooth & the place felt comfortable. Prices are a bit higher than other dim sum spots, but the quality is there. Still a nice treat once in a while.
Very good! I was always disappointed with the dimsum options in montréal but this was very good. Sadly it's quite expensive but that's my only comment. The Charsiu BBQ buns are to die for !
Jan 31, 2026
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Great place with plenty of parking & excellent service.
The food is underwhelming & bland however. Underseasoned is an understatement.
We had Dimsum & it was generally ok.
The chicken feet were good.
The dumplings seemed starchy & bland.
The hot & sour soup was neither hot or sour - easily fixed.
Fried stuff was ok.
Overall it is a repeat for us based on the fantastic service.
Good but not great.
I'm glad this place exist outside of Chinatown. Great food. Delicious! ❤? They have an easy way to order. Use their app. Scan the QR code, read the vast menu & select.
Wish I could eat there every weekend for Dim Sum but then again, maybe I will 😉
My nephew had recommended this place as he'd been a couple of times before. So we met up with him for Dim Sum Dec. 28/25. We arrived there at 10:15 am which was a good time because before knew it the place was packed--& that's noteworthy because there is a lot of seating there!
Staff were super friendly & attentive making you feel that your really appreciated as a customer.
Orders were made using a cell phone & it wasn't long before piping hot food started to be served at our table along with green tea & Chinese beer for me. Every was well prepared & tasted great. It had been quite a few years since we'd enjoyed Dim Sum & we were not disappointed. Everything was fresh & hot & delicious & we'll certainly be back in the future.
Dim Sum is a great way to catch up with friends. It's a meal that can last a few hours while you eat small bites. Only issue, this place does not serve small bites. Don't get me wrong, it's not bad, it's good. The only thing is you dont have as much of a selection.
We ordered 5 different dishes.
1) #103- Sticky Rice with Chicken, Pork & Shrimp. You get 2 in an order. They are huge & delicious with a hidden surprise in the middle. Would I order it again? Absolutely.
2) #109- BBQ Pork Bao. You get 3 in an order. They too are huge. Light & fluffy with a tiny bit of sweet BBQ pork in the middle. Would I order it again? Probably Not.
3) #120- Shrimp & Scallop Dumplings. Here you get 4 bite size pieces. Stuffed with seafood goodness. Would I order it again? 💯
4) #102- SiuMai. You get 4 huge ones in an order. Loaded with a mix of juicy pork & shrimp with a thin wrapper hugging the filling. Would I order it again? Yes.
5) #301- Rice Pasta Roll with Fried Shrimp. Two cut up rolls were in the ordere. OMG. This was the best dish we ordered. The rice pasta was filled with a tempura type fried shrimp & there were some kind of a deep fried thin thin noodle inside as well & all was covered in a light soya sauce. Would I order it again? 1000%
Now for the rest...the decor is simple. Mostly large tables but they do have ones for 2's & 4's.
The process is simple. You place your order on the website, the waiter will explain what to do, once you scan the QR code provided with your table number. Then, using g a rolling cart, your foodbis delivered. Not all at the same time, but that's OK. You dont want your food to get cold.
Because the restaurant is so large, we were not rushed to vacate our table. We sat & were able to digest.
By the way, when you sit down, you are immediately served a big potion delicious tea.
Would I go back for Dim Sum? Absolutely. Would I try the traditional Chinese food? Not sure
sure
Dec 31, 2025
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Food. Delicious, fresh & hot.
Service. Good to average. It's often hard to get people's attention especially when you're trying to get sauces & dips etc.
Atmosphere. It's nice & clean, however, it's one big space & when busy can be a bit loud & lacking of personal space.
This is one of my preferred restaurants to have dim sum, including their south shore location.
They use an app ordering method requiring the customer to have a smart device to connect to their wifi & order the dishes one desires. I personally appreciate this as I don't have to wait for a server unless I have a question about the food. I do love the old school model where people walk around with a trolly filled with foods & you just ask & they place it on your table like I'm china town, but this is so quick & easy & I don't have to deal with china town traffic or parking.
I found everything to be tasty, flavourful, properly filled with good amounts of filling, however, I do think the pricing is a little higher than it should be. I have had their Chinese foods here as well & found the food to also be very delicious but that's for another review.
Went there on a weekend for dim sum. It gets quite busy during lunchtime, but we were seated fairly quickly. Orders are placed through a QR code, which is convenient. We have visited Imperial a few times before, but this visit was a bit underwhelming. The food was average & not as fresh as we expected. The xiao long bao, in particular, lacked the juiciness it used to have. Overall, the consistency seems to be slipping.
Ok it got a lot better, i really like it now. The food was great & there was so much variety. The dim sum was good too. Had an excellent brunch here.
I feel like their rating should go up to a 4.3-4.5.
Oct 11, 2025
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We are great fans of the Imperial restaurant. We love to go for Dim Sum & their dumplings are very plump filled with yummy goodness. We also adore their sticky rice. We tend to go first thing in the morning & there is always space. The staff are pleasant & service is very fast. We received our order 7 minutes after placing it online using the code on our table. We recommend the Imperial for Dim Sum fans in the West Island as we are loyal customers who are so happy they are here.
Forget about going there if you don't have data on your phone to order on-line.
Took us a while to get the attention of the waiters to order our meal the'traditional way'. Dim sum was ok, did not impress us. We will not return.
Was there for Father's Day dim sum lunch at 10.30am . We came from out of town to celebrate there because their location was convenient.
Place was clean ,well decorated, some of the elder waiters were not polite, some younger ones were very nice . Food tasted generally OK but some were cold to touch ,possibly were too rush to send to customers. Washrooms were OK .Food prices were not expensive. Hope their management will pay attention to Foods quality & train the waiters be more polite. We were a bit disappointed.
