Pub Cartier Arms

Tiffanie

5.0

(English version below)

J'ai vécu une très belle expérience au Le Pub Quartier (Hyatt Centric Old Montréal), & je tiens vraiment à la partager.

Dès mon arrivée, Fatine (barmaid/serveuse) s'est démarquée par son attention & sa gentillesse. J'avais demandé une table près de la fenêtre, & même si tout était complet, elle m'a rassurée avec beaucoup de bienveillance en me disant qu'elle s'en occuperait. Quelques minutes plus tard, elle est revenue me chercher pour m'installer à la meilleure table - un geste simple, mais qui a fait toute la différence.

Ce qui m'a le plus touchée, c'est sa présence. Elle est attentionnée sans être envahissante, toujours souriante, douce & professionnelle. On sent qu'elle aime vraiment ce qu'elle fait. J'ai aussi remarqué qu'une autre serveuse semblait débordée, & Fatine l'a aidée naturellement, avec beaucoup de générosité - ça en dit long sur sa personnalité.

J'y étais lors d'une journée difficile sur le plan personnel, & la façon dont elle m'a accueillie & accompagnée m'a fait énormément de bien. Sa gentillesse & son humanité m'ont permis de me sentir soutenue & prise en charge.

Fatine est une perle, & j'espère sincèrement que la direction reconnaît sa valeur. Elle a transformé mon expérience, & c'est grâce à elle que j'aurai envie de revenir.

Merci infiniment, Fatine 🤍

➡?English:

I had such a beautiful experience at Le Pub Quartier (Hyatt Centric Old Montréal), & I truly feel compelled to share it.

From the moment I arrived, Fatine (bartender/server) went above & beyond in a way that genuinely touched me. I had asked about a window seat, & although everything was initially full, she reassured me with such kindness that she would take care of it. True to her word, she came back shortly after & moved me to the best table-a small gesture that made a big difference.

What stood out even more was her presence. She was attentive without being intrusive, warm, courteous, & always smiling. You can tell she truly cares. I also noticed that another server seemed overwhelmed, & Fatine naturally stepped in to help without hesitation-something that says a lot about her character & professionalism.

I happened to be there on a difficult day personally, & the way she treated me-with kindness, care, & genuine attention-made me feel seen & taken care of. That kind of service is rare & incredibly meaningful.

Fatine is an absolute gem, & I sincerely hope her management recognizes the value she brings. She elevated my entire experience, & I will definitely be back because of her.

Thank you, Fatine 🤍

Mar 27, 2026

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1 Review

5.0

the food was really good, the view was beautiful & the music was the best you could ever wish for ! plus the staff was so sweet. however there's no specials for a birthday which was a little sad! overall , i'm definitely going back there!

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1 Review

4.5

Beds were uncomfortable, dinner was amazing except for the lamb.

Rooms were clean, staff was amazing, scenery was beautiful!

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1 Review

5.0

Service & food were excellent. Beautiful location.

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1 Review

5.0

Beautiful new spot from the Burgundy Lion Group.
Get the Pork Chop!

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1 Review

5.0

We had a really great experience for Mothers Day Brunch at Cartier Arms. We were a very large group; they accommodated all of us, the space was beautiful, & the food was delicious. Highly recommend!

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1 Review

5.0

celebrated my 30th birthday here for the brunch service with bottomless mimosas. We were 6, & very well taken care of. Amazing service, & on top of that, the establishment is stunning & in a beautiful location. Loved every minute of it! Definitely recommend as a restaurant for daytime or night, for small groups, dates or even parties!

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1 Review

5.0

Beautiful new location by the BLG. Party had a great time. Food & service was fantastic