Pacini reviews present a mixed picture: many diners praise attentive service and delicious dishes, especially pasta and the bread bar, with several visits described as enjoyable, cozy, and well presented. However, recurring complaints include slow service, inconsistent food quality, and portions that vary; reports mention dry pasta, bland sauces, over salted risottos, and missed or incorrect orders, along with bar area cleanliness issues and a noisy atmosphere. Some guests note extended wait times and staffing shortages affecting tables and bar service, while others highlight helpful staff and memorable hospitality. A few customers report positive experiences with specific staff or locations, yet there is a sense of a decline in quality and value in recent visits, with calls for improvements in management and consistency. Overall, Pacini shows potential when the kitchen and service align, but experiences vary widely across visits and venues.
Bon service malgré le fait qu'il y avait une seule serveuse ce soir là. Avec le bar à pain, c'est une valeur sûre! Options de pâtes keto pour un petit supplément!
Amazing I love the inside decor & the fancy sofas such a fun experience the atmosphere inside is so quiet it's my 4th time coming here & the food is still a 5 sta
Jun 12, 2024
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Nous avons été servie par Kim mercredi 5 juin 2024. Elle aime vraiment son travail, quel service impeccable! Wow! Nous étions 3 qui fêtions la fête de ma mère de 88 ans & ce fût une très belle soirée. Merci!
Party of 24, with only 1 server, she had no help, drinks for half of group received 40 min after sitting,! I mentioned yo manager who said he would help her out but he didn't. The pasta dishes were not hot enough, 3 of us sent them back to reheat them, bread bar is not checked enough, they ran out of plates & bread, my son opened cupboard below to get more bread out. This was only 6:30 & restaurant was no where close to full for a Saturday. Too many employees at the bar talking & taking too long with drinks. Disappointing as was my husband's 60th Birthday.
Très bon service de notre serveur par contre il manque de temps car il avait trop de tables à s'occuper. Il n'a pas pu venir nous voir pour s'assurer que tout est parfait. Lorsque le verre a brisé & le liqueur s'est répondu sur la table, nous avons dû nous même chercher des napkins pour essuyer & laisser les morceaux de vitre au bout de la table.
