Pacini reviews paint a mixed picture: some diners applaud the friendly staff, attentive service and the bread bar, with several meals described as delicious and well presented, while others complain about long waits, slow or inconsistent service, and dishes that are dry, bland or overpriced. Multiple accounts mention risotto, pastas and pizzas that fail to meet expectations, with issues such as wrong orders, missing items, or drinks and utensils not available, and some kitchens appearing short-staffed or rushed. Yet there are positive notes about certain servers delivering excellent service, a cozy ambiance, and moments of high quality when the kitchen cooperates, including memorable desserts and well prepared pasta or seafood dishes. Overall, Pacini is seen as a family friendly option that can be very good on a good day but has become less reliable in recent visits, with many customers echoing a desire for better consistency and value.
Party of 24, with only 1 server, she had no help, drinks for half of group received 40 min after sitting,! I mentioned yo manager who said he would help her out but he didn't. The pasta dishes were not hot enough, 3 of us sent them back to reheat them, bread bar is not checked enough, they ran out of plates & bread, my son opened cupboard below to get more bread out. This was only 6:30 & restaurant was no where close to full for a Saturday. Too many employees at the bar talking & taking too long with drinks. Disappointing as was my husband's 60th Birthday.
Très bon service de notre serveur par contre il manque de temps car il avait trop de tables à s'occuper. Il n'a pas pu venir nous voir pour s'assurer que tout est parfait. Lorsque le verre a brisé & le liqueur s'est répondu sur la table, nous avons dû nous même chercher des napkins pour essuyer & laisser les morceaux de vitre au bout de la table.
We ordered veal meatballs as the appetizer, 1 spaghetti bolognaise, 1 pizza prosciutto/arugula, 1 pizza sausage & mushrooms. Everything was good, the pizza was more of an oval flatbread. Service excellent however the oval flatbread pizzas are very small & not worth the 24.00$. The spaghetti bolognaise was a decent size. To finished our meal we ordered a bowl of Cafe Latte! All of this for 100.00$.
Plus vite qu'une fois que ça nous a pris 2h recevoir notre assiette. Cocktail de mauvaise proportion. Musique de bonne fête beaucoup trop forte. Ruine un tête à tête. Payé au canard ps assez de canard. Très petite portion pour la lasagne au fruits de me
Jan 28, 2024
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It was a bit too cold where we were sitting, high ceilings are an issue with keeping the restaurant warm in winter. It took a while for someone to add bread to the bread grill section also the garlic butter was empty.
Malheureusement, pour la première fois, nous avons été déçu de la nourriture. Le pacini est mon restaurant préféré. Le service était très long, (personne dans le restaurant) la nourriture était froide & pas très bonne. Contrairement à chacune des fois où j'y suis aller.
Ça faisait longtemps que j'avais été soupé au Pacini & c'est rendu extrêmement cher ! Plat principal de pâtes avec table d'hôte (19$!!!) & un PETIT verre de vin (13$) ... çà m'a coûté 77$ avec taxes & pourboire ... pour UNE personne 😳
Je n'y retournerai pas de sitôt. Trop dispendieux pour ce qui était un resto familial.
