Pacini

Brianna

1.0

Gave me a salad with wilting / brown lettuce, pasta is definitely just reheated with little flavour. Bread bar is just a loaf of bread you toast yourself
Shameful to call themselves an Italian restaurant

Nelson

3.0

Food was underwhelming for the price. Someone needs to also take a look at the bread bar settings & provide more than 2 things for all the guests

Jean-Philippe

1.0

Decent food, the salt steak is awesome, good service too!

Edit: This last review was six years ago. How far they have fallen. The last 3 times we came here, staff complain that they don't have staff, so service is super long. They can't re-fill the bread or the butter for the bread bar. Food is mid & arrives cold.

We'll find a new spot.

Eliza

3.0

We had a good time coming to Pacini, it was my first time here. Definitely loved the bread section where you can toast your own bread with garlic butter, pesto butter, normal butter or tomato butter. The drinks were not that fascinating but we will most probably come here again. Thanks!

Mimi

3.0

Food at Pacini is great as always. While it can be a bit pricey, it's undeniably delicious, especially the truffle dishes. I also loved the all-you-can-eat bread bar & the pesto butter, which is always a highlight. I appreciate that they have vegan & vegetarian options as well, along with a great selection of drinks. The restaurant itself is very nice, & we were seated quickly, as it wasn't busy when we arrived. However, the service needs improvement. Our server, Alexandre (if I recall correctly), seemed quite untrained. We went on a Friday around 5:30 pm, aiming to avoid the dinner rush, which we did since the restaurant was almost empty. Despite being friendly, our server lacked customer service experience. It took an hour & a half to receive our main course, & he didn't check in with us or acknowledge the delay. My 2 ½-year-old was getting antsy, & when I flagged him down to ask about our order, he assured us it'd be out in 5 minutes but took another 20. Meanwhile, other tables that arrived later received their meals. Then, when we requested the dessert menu, he dropped it off but didn't return to take our order until we flagged him down again, even though he was checking in on nearby tables. Overall, the food & ambiance are great, but service was disappointing. Hopefully, Pacini can provide better training for their staff to enhance the experience.

Dylan

5.0

Fun concept with the garlic bread, & nice ambience

Karen

3.0

Party of 24, with only 1 server, she had no help, drinks for half of group received 40 min after sitting,! I mentioned yo manager who said he would help her out but he didn't. The pasta dishes were not hot enough, 3 of us sent them back to reheat them, bread bar is not checked enough, they ran out of plates & bread, my son opened cupboard below to get more bread out. This was only 6:30 & restaurant was no where close to full for a Saturday. Too many employees at the bar talking & taking too long with drinks. Disappointing as was my husband's 60th Birthday.

via Other

1 Review

4.0

It was a bit too cold where we were sitting, high ceilings are an issue with keeping the restaurant warm in winter. It took a while for someone to add bread to the bread grill section also the garlic butter was empty.

Dave

3.0

Was here today for lunch. The atmosphere was fine.. The staff was great..attentive & friendly. We were disappointed with the pizza..it was tasty enough but very small & way overpriced..someone's idea of a small artisinal pizza. They should make the pizza larger or lower the price. P.s. the bread bar is terrific 👌

Jefry

3.0

Used to be much better. Service was slow, & had to call their attention. We waited almost 10 mins to get seated (no one at the reception) We waited 20 mins to get asked for drinks (only 1 drink arrived after 20 mins & was the wrong drink). No water, no bread. Barely any service. Food finally came after 25 mins. Food was decent, at least. Or maybe by that time we were just too hungry. Still no water. Had to ask again. The only thing that came quickly was the bill.