Pacini reviews paint a mixed picture: some diners applaud the friendly staff, attentive service and the bread bar, with several meals described as delicious and well presented, while others complain about long waits, slow or inconsistent service, and dishes that are dry, bland or overpriced. Multiple accounts mention risotto, pastas and pizzas that fail to meet expectations, with issues such as wrong orders, missing items, or drinks and utensils not available, and some kitchens appearing short-staffed or rushed. Yet there are positive notes about certain servers delivering excellent service, a cozy ambiance, and moments of high quality when the kitchen cooperates, including memorable desserts and well prepared pasta or seafood dishes. Overall, Pacini is seen as a family friendly option that can be very good on a good day but has become less reliable in recent visits, with many customers echoing a desire for better consistency and value.
Tellement notre resto préféré ... le service est incroyable., la nourriture toujours chaude . De plus les chaises sont extrêmement confortable . Le serveur . Serveuse vous donne le temps de commander ! Jamais l'impression de déranger . Toujours reçu avec le gros sourire .
Très beau restaurant, beau décor, confortable, vaste menu avec plein de choix. Par contre, nos mets étaient plutôt fades... Normalement je n'ajoute pas de sel à mes repas, mais ici j'ai dû vraiment beaucoup ajouter car manque de saveur. Je vais y retourner pour essayer d'autres options, car nous avons beaucoup aimé le resto!
Nov 1, 2022
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Food was mediocre, pizza was dry. Escargot cheese was burnt. We were not told about the bread bar.... until the entrees arrived & asked for bread with the pasta. It would have been nice to have with the escargot & the fondu which was good. paper napkins which is the first thing that I noticed it was second rate along with not changing the utensils after the appetizers. My biggest pet peeve is when the waiter takes the plates when everyone is not finished. It makes the people who are not finished feel rushed & uncomfortable.When I arrived I asked for a cozy table, the hostess said it was very busy, I had to point out it was an early reservation, & the restaurant is about 20% full, but she did give us a nice table & was very professional about it & a nice goodnight when leaving. For the price the service details should have been better. The atmosphere has a high potential of being a very classy place if it had those details in effect. Staff was very nice but inexperienced. I did like everyone I met they were very polite. I hope this helps you, you have great potential to be one of the best restaurants in the area.
Oct 10, 2022
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Le service était excellent. Les repas étaient bon avec des grosses portions. Vu que ce n'était pas occupé, nous aurions apprécié une table plus grande.. mais peut être nous aurions du demander..
Le restaurant étant à pleine capacité - il a fallu être très patients pour recevoir nos plats - une fois servi, on s'est régalé... & vive le bar à pain & les cocktails quand il faut attendre
Due au manque de personnel: mauvaises répartition du personnel, la serveuse aurait pu coordonner la distribution des plats, elle n'a pas été proactive avec l'ouverture de la 2e bouteille de vin alors nous ne l'avons pas prise, manquait du pain & des assiettes au bar à pain, recevoir le café à été très long malgré le peu de complexité de cette tâche.
