New City Gas stands out in Montreal nightlife with electric energy, impressive production, and top tier sound and lighting that set an instantly exciting mood. The venue draws big crowds, especially for sold-out shows, which can make dancing difficult and lead to long lines at coat check and at the bars. Drinks are on the expensive side, but VIP access is often worth it for easier entry and more space. Overall this venue is praised for its atmosphere, the quality of DJs, and the memorable experience, though crowd management and some service inconsistencies are repeatedly noted as areas for improvement.
Went there yesterday & it was overly packed. The bouncers were nice & were doing their job properly. My issue was with the bartenders upstairs. Half of them barely pay attention to you & spend their time talking to each other while everyone is standing there waiting & watching them like it's a show.
My boyfriend & I waited a good five minutes for someone to serve us, while the bartender was just playing around & literally doing nothing. We then switched to another bartender, who added the tip herself without even giving us the option. Mind you, I always tip at least 18% at the bar, but having them add the tip themselves made me want to leave 0%. That is crazy.
When I asked her to give me the receipt from the machine, she then proceeded to hand me the wrong receipt so I would not see the tip she added. Overall, the experience was nice, but the bartenders were just awful & really made the night disappointing. We ended up spending a good $80 on shots for poor service & a horrible attitude. This place needs to review its staff.
the venue 10/10
Mar 21, 2026
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Vraiment déçue. Nous sommes allés à un événement ce soir. Ça a pris plus d'une heure entre notre arrivée & le coat Check. En plus de ça, mis appart les serveurs, tous les autres employés sont rudes. On a consommé toute la nuit & une fois qu'on a pris nos manteaux on nous met à la porte. On voulait juste attendre notre uber à l'intérieur, au chaud, & un agent de sécurité passif-agressif nous force à sorti
I went there for the New Year's Eve event, & they clearly oversold it. The place was extremely crowded - I couldn't move or even dance. People were constantly squeezing past us. I eventually started feeling claustrophobic, had a panic attack, & had to leave.
When we went to get our coats, the crowd was so intense that I couldn't even reach the coat check or breathe properly. We decided to come back the next day to pick them up.
However, when we returned, the place was closed for the next two weeks. Their opening hours here were not updated, so we went there twice only to realize they were closed.
After two weeks, I finally went back with our coat check tickets & initials. They were only able to find one of our coats. They told me they would call me about the other one - but no one ever did. I called multiple times & sent emails, & no one responded. No one even apologized for losing my coat.
What is the point of paying for coat check if they're going to lose it? How was my coat given to someone else if they didn't have the ticket for it?
We went here last weekend for a show & it was a good experience. The audio quality is good, drinks are nice & the atmosphere is lively. Sometimes it gets too crowded but I can't complain. That means it is a popular place. Always down for some late night fun.
Yesterday was my first time visiting New City Gas, & I just want to share how wonderful our experience was.
My wife is pregnant, so we were a bit concerned about comfort & guidance when we arrived At the VIP entrance, there was an Asian Indian gentleman Abdul who truly made our night special. He kindly helped us with the coat check, patiently explained everything about the venue, & made sure we felt comfortable & welcomed.
His kindness, professionalism, & respectful attitude really stood out. It's rare to meet someone who goes the extra mile with such genuine care.
If you're seeing this, sir - thank you so much once again. We truly appreciate you. 🙏
Highly recommend the venue, especially because of amazing staff like him!
The bartender refused to serve me a glass of water after buying 110$ worth of drinks.
I was completely dehydrated & asked for a glass because I prefer to not hold a bottle while dancing, & i did not feel like chugging a whole bottle in 5 seconds. But she completely refused & she insisted that if want to drink water i should buy a bottle. Is this even legal? What a shame!
awful experience. one of the employee stole my friends cigarette pack & when we tried to ask for it back, he escalated the situation. he got his manager to kick us out for no reason & wouldn't let us go inside to get our jackets back, so i waited in feels like -30 degrees in a tank top for 20 minutes. i'm sick today :/ how is it fair that we got kicked after spending so much to be there, because the staff stole from us? will not be going back.
Unreal experience at New City Gas! The production, sound system, & lighting are next level, & the atmosphere is unmatched. The crowd energy is amazing, & the venue is well organized despite how busy it gets.
Staff & security are professional, & everything runs smoothly. One of the best electronic music venues I've been to in Montreal, highly recommend!
Ma soirée au New City Gas a été extrêmement décevante. La serveuse a entré elle-même un pourboire sur l'appareil avant même de nous le remettre, sous prétexte que nous ne lui donnerions pas assez. Nous voulions pourtant choisir nous-mêmes le pourcentage. Elle a même insinué qu'on allait lui donner un mauvais tip.
De plus, la barmaid a tenu un commentaire déplacé : « Si vous n'avez pas d'argent, vous ne devriez pas sortir. » - ce qui est totalement inacceptable dans un contexte de service à la clientèle.
À cela s'ajoute le fait que des consommations ont été ajoutées à notre facture alors que nous ne les avions pas commandées. Finalement, il y a eu une situation problématique avec la réservation du booth, qui nous a coûté beaucoup plus que ce qui avait été prévu initialement.
Je ne recommande pas cet établissement, surtout pour un groupe qui s'attend à un minimum de respect & de transparence.
Feb 1, 2026
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The absolutely worst venue in Montreal. They prioritize VIP line (of course) so the regular coat check (since they have only two workers for this line, takes literally a whole hour to move. I saw a security guy screaming at a girl & pushing her touching her everywhere while someone was peeing in a flower jar & they were doing nothing about it.
My first time was in 2013. To this day it is one of the greatest venues in the world.
Whether you're visiting or are a Montrealer this place is an absolute must destination to visit. The ambiance is incredible, sound system is uncontested as will be the memories.
So fortunate that I get to go now on a regular basis. I think the venue is only getting better with time. Definitely recommend!
