Napa Lounge

Lenny

4.0

disclaimer: got to stay for free on air canada's dime

nice hotel, shuttle service was convenient & staff were very friendly. only thing i disliked was the cost of the water. maybe there was a water dispenser, but if there was i missed it

4 janv. 2026

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Dave

1.0

J'ai laissé mon véhicule & la navette de l'hôtel à accroché mon véhicule. Ils ne sont pas responsables des accidents, c'est leur employé qui a fait ça . Vraiment ordinaire comme service

4 janv. 2026

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Martin

1.0

I thought I would try this Marriott well that was a mistake. Over priced terrible service, did not clean the room when requested & won't answer emails in English
Several hotels in the same area I would suggest to book at another one there
Rather than here.
$800 for three nights wow
I have emailed the hotel with my concerns…no response

2 janv. 2026

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Émilie

5.0

Navette ultra pratique pour l'aéroport & chambre confortable.

25 déc. 2025

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Jen

1.0

Worst Marriott experience I've ever had. I am an Elite member & was explicitly told at check-in that I would be able to stay in the same room for all three nights, even though two of the nights were booked on rewards. The front desk agent assured me I had been given a complimentary upgrade & that I would not need to move rooms-only stop by in the morning for new key cards, essentially a quick check-out & check-in.

The next day, I was told the exact opposite & informed that I had to move to a different room, completely contradicting what I was told the night before. This was incredibly frustrating & disruptive, especially given the clear assurance I received at check-in.

For an Elite member & a Marriott credit card holder, this level of miscommunication & customer service is unacceptable. This experience has genuinely made me rethink my loyalty to the brand.

19 déc. 2025

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Lonely

3.0

Quarto amolo e limpo, porém cama e travesseiros péssimos.

18 déc. 2025

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N.

3.0

Placed near the airport & clean. But expensive. Much more than similar ones at downtown

26 nov. 2025

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Harshad

5.0

Amazing places. Good breakfast. Good systems. Clean room.

Only downside is that Parking is chargeable & the cost is way too high.

21 nov. 2025

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Frank

5.0

J'ai passé un agréable séjour au sein de votre établissement si bien accueillant...
Je le ferai une autre fois sans hésiter,
Merci pour le service sans faille 😎😎😎

17 nov. 2025

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Christina

5.0

Estrem tolle Betten!

6 nov. 2025

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Joel

5.0

Modern well run hotel. The park & fly packages as well as the frequent & free airport shuttle make this Marriott a home run.

5 nov. 2025

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Raychelle

5.0

I've never been to East Canada before, & this hotel was a great foundational experience for this initial trip.

I went with a couple of friends to attend a convention, & it was super convenient to take the free hotel shuttle from the airport to Fairfield. A quick 5-min drive to & fro, & you're where you need to be!

Everyone at the hotel was so kind & welcoming, too. Every morning I'd go down to the lobby, every housekeeper in the hallway greeted me warmly, & that always felt like a positive start to my day.

At the front desk, Julia was so helpful in guiding my friends & I to the bus station. We were a little anxious at first & didn't know what to expect public transportation-wise, but Julia made it super easy to get passes for the bus & subway, & we had a lot of fun navigating the stops throughout Montreal.

Conveniently, they serve continental breakfast every morning, I believe from 6a-930a. That was also a positive start to each morning for me & something that pleasantly surprised me (the quality of the food & options, I thought, was high & of a good variety). Every person that worked during breakfast also greeted & thanked us warmly, & that was really sweet as well.

Their evening restaurant, the Napa Lounge, is in the same place, just open at night. Olivia had served my friend & I multiple times, & she was so warm & personable. She really made us feel special & taken care of, & those genuinely kind interactions with people are something I really cherish while traveling. Thank you so much Olivia for your excellent customer service & personality.

All in all, great quality! The room itself was nice too. It had everything one needs for a short or long stay, & it was a wonderful refuge for my friends & I to return to each evening.

1 nov. 2025

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Alexandre

5.0

Bel hôtel, propre, navette gratuite depuis l'aéroport. Moderne. Je recommande.

24 oct. 2025

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Ian

5.0

A very comfortable room & the staff were extremely helpful & friendly.

22 oct. 2025

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Martin

5.0

Paul The manager here is a great guy, We had a little issue with our room & he made it right for us right away. Would stay again.

7 oct. 2025

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Angella

5.0

Excellent experience for a first-time international traveller. Originally chosen due to its proximity to Dorval Station, the bus & train schedule was such that we ended up using the hotel shuttle to go back to the airport, & then grab the bus from there to downtown Montreal.
Bilingual staff was wonderful & welcoming, from front desk, restaurant staff to kitchen staff. I even got friendly nods from housekeeping! The lobby was a simple elegance, the bar was cozy & dim. The restaurant doubled as the breakfast area & was brightly lit & well spaced.
The room had a Nespresso machine & two safes. A small, glass-fronted fridge completed in room utilities. Beds were comfortable, pillows were adequate. Plenty for drawers & shelf space for extended stays. Linens & towels replaced every third day, unless requested otherwise. The television was large & easily viewed while lounging in bed.
Room service was available, but the menu was downstairs. Something to add to the television information screen perhaps.
Breakfast changed daily, a welcome variety to the more common breakfast buffet of other hotels.
Guest laundry, pool & gym were in the SS or basement floor. Laundry soap available for purchase at the front desk. A little chilly downstairs, & every door was accessible only with a hotel room key card.

1 oct. 2025

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Anil

5.0

Great Place 🙏

25 sept. 2025

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Travis

3.0

DoubleTree by Hilton Montreal Airport - Dorval, QC

I stayed here during a work trip, expecting Hilton-level comfort, but the experience fell short. The biggest problem was the climate control. The room refuses to cool below 20°C, leaving it muggy & uncomfortable, & the fan can't be set to run constantly for even a little breeze. After working construction outdoors all day, the last thing I want is to come back to a hot, stagnant room - especially when the rate is over $300 a night. Photo: Thermostat stuck at 23°C after running three hours straight.

The property itself feels oddly restrictive. You can't charge anything to your room - not from the market, not from the restaurant. Want a soda or a snack? You'll have to swipe your card & get a printed receipt every time. It's inconvenient & unnecessary, & it chips away at what should be the ease of a hotel stay. On top of that, everything requires your key card: doors, elevators, even basic access. It makes the place feel more like a locked-down dorm or a minimum-security prison than a welcoming hotel.

On the positive side, the place is clean, & the staff seem to be doing their part. But the atmosphere & policies drag it down. For the price, comfort & convenience just aren't there. I'll be leaving after just one night because the combination of muggy rooms & over-the-top lockdown measures makes it impossible to relax.

22 sept. 2025

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Jean-Pierre

5.0

Très impressionné par l'insonorisation de la chambre. On ne se croirait pas à l'aéroport.

21 sept. 2025

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Steve

5.0

Very close to airport. Reliable shuttle service. Rooms are clean. Staff take time to answer questions. Nice selection of restaurants in walking distance.

2 sept. 2025

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