Overall, reviews of Lou's Restaurant describe a dining experience that many find delicious and inviting, with standout dishes, well crafted cocktails and a wine list that complements the menu. The food is frequently praised for freshness and flavor, from tuna carpaccio and pasta dishes to burgers and desserts like bread pudding. The atmosphere is described as cozy, stylish, and welcoming, with a neighborhood vibe that many appreciate for dates or casual dinners and even private events. Service is variable, ranging from attentive, knowledgeable and friendly to slower, less consistent experiences with occasional delays or miscommunications, though staff are commonly described as kind and helpful. Noise levels and portions are recurring themes, with some finding the room pleasantly lively and others finding it loud or the portions small for the price, yet many guests leave impressed and eager to return.
Amazing food, attentive service, a must for foodies & food lovers alike. Fantastic vegetarian options. Well worth the trip out of the core, can't wait to go again!
The food, the service, the ambiance; all 5/5! Everyone at our table loved everything about Lou's : it was a delicious, authentic & comforting experience! Can't wait to go back! Thank you!
My partner & I tried Lou's for the first time & had a great experience. The ambience, lighting & decor is charming. The service was fast, the staff were attentive & friendly. I had the burger, while my partner had the rigatoni. To start, we had the dinner rolls which came with herbed butter. We could eat those rolls for eternity. We shared of a few bites of each others meals & both were delicious! She also loved the Spicy Margarita cocktails. I'd recommend this restaurant to anyone coming through the area in search of a nice meal!
Oct 20, 2024
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From the moment I walked in, I was smiling. The ambiance, the food, the staff - all five stars. The mocktails were fantastic & the food was hot, fresh & top quality.
What a gem! Everything was outstanding - food quality, friendly service, great vibe, & the cocktails... wow. All for a great price. I'll be back, again & again!
Dined here the other day & it was an amazing experience ! Crab cakes, chicken & pasta were phenomenal! Our server Maggie was such a pleasure , extremely knowledgeable & nice ! Would definitely recommend trying :)
Oct 16, 2024
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Heard good things about the restaurant so decided to try it when family was in town. Table of four sat at around 6pm. Greeted & seated right away but no drinks order taken for 10 minutes (we did get water). Eventually got drinks & gave our appetizer order (brioches & 12 oysters) & mains at the same time. Drinks were excellent although beer selection was poor due to lack of options. Then time slowed down, a table of 6 & 3 seated got seated near us. The table of 3 got their appetizers & mains before us & the table of 6 their appetizers. We ordered nothing that would indicate long wait times nor did the staff let us know of any delays. We had to ask were our appetizers where after 40 minutes but once they arrived were great, no issues! Brioche was excellent as was the butter & you can't really mess up oysters. We added fries to our order as they looked great on other tables. Received main meals at 1940, so 90 minutes after we arrived & a good 70-75 minutes after we ordered. One issue we had was partially our fault as the sea bass had a dairy based sauce & we never stipulated that the individual ordering it had a dairy allergy. They refired the meal & had it out in 8 minutes so great service there. Overall, meals were great, the demi poulet/chicken had some weird kale confection that was unappealing but the chicken itself was excellent. The eggplant parm & the seabass were very good choices. Not the best but very well done by any standard. We didn't complain but the restaurant was proactive & did comp us for some drinks & the fries stating that the service was not up to their standard. It would have been nice to have the delay(s) acknowledged before the bill arrived, but we did appreciate them acknowledging the fact the service was poor. Can't say we would ever go back & likely our bad experience was a one off but given the prices are a tad high for what they offer, I can't see us coming back
I recommend online reservation prior to your plan on dining. We went on a Saturday evening around 6pm, there was no available table online so we decided to just go there & check. Fortunately, there was an available table outside, but put in mind it was a cold evening, & no outdoor heater provided. Servers were friendly, but the service was slow. The food was okay. I ordered a burger since I read the good reviews online, though it's just a regular burger with fries to me. Nothing special about it. I like the pasta Genovese that my friend ordered tho.
Very very very strong addition to the west island! Probably the strongest in my book. Packed on tuesday night (Says a lot), great food (highly recommend the aged steak), great drinks & make sure not to skip the homemade dessert (Awesome!). Koodos to the whole team, doing a great job!
First time at Lou's & it was just too perfect. The food was amazing, the atmosphere was calm & cute but what really made our night was our fantastic server, Bella. She was so nice, funny & was so quick with any of our requests or orders. I don't know who was in charge of hiring, but you nailed it. #teambella
