Lou's Restaurant

Butter

3.0

The previous reviews weren't kidding - their service needs work. We made a reservation & when we arrived, they told us they unfortunately had no more tables left & had to be seated at the bar… it was 5:30, there was plenty of tables & what's the point of reserving if you don't take it into account? Around the bar, there was a fly that kept buzzing around which was quite annoying. Their food is good, except for their beef. Do NOT get their filet mignon, it was horrible. A complete waste of 62$. However, they do well with their appetizers. The brussel sprouts & tuna carpaccio were great. Quite pricy for what it is, nonetheless.

Salomé

2.0

My partner & I had a dinner date here a few weeks ago & received the worst service we've ever experienced. Our waitress took our order & then ignored us/abandoned us the rest of the night. She didn't inform us that she had messed up our food order & we ended up waiting over forty-five minutes for a plate of pasta. I also had to refill our own water but thankfully was right next to the water station!
A very kind busboy ended up serving us the rest of the night & even offered us free cake & bread for the inconvenience!!
Our waitress ended up only coming back to bring the check & get gratuity. It's unfortunate when employees bring their personal problems to work & let it affect the service.
Unfortunately we'll only be back if some staff members learn to leave the drama at home & stop gossiping on the job. Tuna carpaccio was yummy tho!!

Myan

5.0

Tuna carpaccio, burger & pouding Chomeur was A M A Z I NG !

Patricia

5.0

Amazing evening at Lou's. Sat at the bar & was served by the sweetest waitress/bartender ever Haylo! She was amazing. She gave us great recommendations. The food was delicious with amazing presentation & they were very assiduous with the cutlery, plate changes, water, drinks, etc. We highly recommend the tuna carp, the cesar salad, crab cake, the scallops, the brioche, the rigatoni. I forget the name of the dessert but like just look at it like unbelievably yum. Seriously great fun cozy vibes, good drinks, good service, amazing food. 10/10 would recommend.

Marie-Pier

3.0

Went on a Saturday night before what it seemed to be a private event around 8. Tuna carpacio is pretty good & portion is fine but lacking acidity. wolffish(loup de mer) with potatoes is extremely small, we are talking about 50 grams of fish, when it came it felt like an appetizer. Fish portion should be doubled at least to be a sufficient protein portion in a restaurant. Potatoes in that meal not fully cooked through but overall the taste of the dish is very good although too salty. The burger is fine for the price. I feel overall that the food is not memorable although I want it to be especially in the west island, seems juvenile a bit. Cocktails were good. Overall dining experience is good. The service lacks experience & engagement, not up to par with price of food. I'd expect more knowledge & confidence when talking about meals, it is not a bistro. Also servers were all talking behind the bar instead of making sure everyone had what they needed, seems like most tables had empty drinks. Service should always be better than food because that's what brings up up the value. Overall i like it but the potential of this restaurant is not developped.

Keep going! We want you guys to succeed!

Laura

5.0

Tried this place last night & was super happy ! There is a cute patio with heaters & the ambiance inside is really warm & cozy. Menu is small, but has a little bit of everything. I had the Brussels sprouts & the tuna which was perfect. My friend had vodka pasta & loved it. We didn't take any pics because we were present in the moment, haha! Will definitely go back again. Had a great time!

Trish

5.0

From the moment I walked in, I loved the decor & mood lighting. The restaurant was full of people which is always nice to see. Love the manager, she's always smiling & super helpful.
The tuna is a must as are the Parker rolls. The best way to eat here is to just share everything. The portion sizes are perfect for it. I'll be back again for sure!
Ps try the bread pudding for dessert !

Melinda

5.0

Had some cocktails that were great & delicious. Ordered some appetizers to share. Tuna carpacio & the steak tartare.. all were delicious. The service was awesome & friendly.

Nate

5.0

First time trying this place, did not disappoint! Loved the tuna carpaccio, & the rigatoni! My wife got oysters & the burger - looked fantastic! Would definitely recommend!

Casey

4.0

This is a cool upscale place, nice to have in the area. Prices are reasonable & the food is pretty good. I recommend the beef tartare. The cut is by hand into the perfect sized peices so that you know exactly what you're eating. The tuna carpaccio could do without the spicy mayo. Service was fast, reliable & went the extra mile. The restaurant is a bit small but they have a downstairs private room. Overall I like this place & would give a solid 4.3/5.