Koyo Sushi

Thuytrinh

1.0

We were extremely disappointed with the food & service quality tonight. We visited this restaurant for the first time in October, & everything was much better then. We returned tonight for a second visit-& will never come back again.

1) Food:
Everything was either too sweet or too salty.

- All of the sushi sauces were overly sweet, which made the taste overwhelming & unpleasant.
- The noodles were hard & far too sweet for a noodle dish.
- The grilled meat & skewers were also excessively sweet. I felt like I had eaten dessert for the entire meal instead of real food.
- The fried shrimp were acceptable the first time, but the second time they added a thick white sauce that looked unappetizing, as if it had been accidentally dropped on the dish.
- The fried food tasted old & unpleasant. We ordered two pieces of fried chicken but could only finish one; the other was left untouched, as shown in the photo.
- The bucket of green tea ice cream was almost empty, but no one refilled it. Additionally, the small metal bucket for ice cream spoons contained old, stagnant water; there was no running water to refresh it, making the water look very unappealing.

We drank a lot of water because everything was overwhelmingly sweet & salty in a bad way. As a result, we couldn't eat much of the food.

2) Orders:
We did not receive everything we ordered & had to re-order several items twice.

3) Service:
The staff were friendly but not professional. We chose a table, & a waitress checked her iPad to confirm it was not reserved, then seated us there. After we had been eating for about five minutes, a manager (I assume) asked us to move because the table was actually reserved. This was clearly their mistake, yet no one helped us move to another table.

After being seated at the new table, we were unable to place orders on the iPad after about 20 minutes. We asked one waiter to check it; he said he would ask someone else, but no one came for over 10 minutes. We then asked a second waiter, who finally reset the iPad for us.

When I left the table to get dessert & returned, the table was still covered with dirty plates. No one had cleared it. I had to move everything to the left side of the table (as shown in the photo) because I sat on the right side of the table just to enjoy my dessert.

When we sat down, the restaurant had only a few occupied tables, & it was still only half full when we left, yet the service was slow!

4) Price:
The total was $101 for two people after tax, before tip, which is completely unreasonable given the poor food & service quality.

Dec 13, 2025

on Google

Lana

5.0

J'y vais souvent avec ma famille. Le service est toujours rapide & aesthetic. On commande sur un iPad. Les plats sont à tous les goûts. Il y a même des îlots/bars pour prendre des plats.
Je recommande pour des sorties. OH AUSSI LE BUBBLE TEA 🧋 est incroyable. Pas trop sucré pas trop amer & on sent le goût du thé !
Par contre comme c'est un restaurant à volonté le prix est assez élevé.

Sep 27, 2025

on Google

Eliza

5.0

I really enjoyed their sushi, it was delicious. I wish the menu was a bit more diverse, but I did go during lunch & I don't know if the dinner menu offers more options! You can order on the ipad for the sushi & meat, as well as a walk in buffet for stir fried food. One aspect I really like is the drink options that are included in the AYCE price. There's not only sodas that are included, but a normal milk tea as well as a passion fruit tea. Both were exceptional & I would highly recommend!

Aug 24, 2025

on Google

Amy

5.0

Great experience at Koyo! Try the hot & cold bar where you can find several stir fries like Singapore noodles, beef & garlic, Thai mussels, hot & sour soup, green tea ice cream & mango ice cream. Sushi was very good & loved the shrimp tempura, hard gow, siumai & bao bun with custard 😋

Aug 9, 2025

on Google