Jérôme Ferrer - Europea
MICHELINCLOSEDOpens Today at 5 pm
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We accept: Master Card, Visa, AMEX, Interac
MICHELIN| Monday | |
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Amenities, services & more
We accept: Master Card, Visa, AMEX, InteracReviews for Jérôme Ferrer - Europea
Reviews often mention
chef(92) surprise(87) dessert(86) vin(77) michelin(70) gastronomique(64) unique(61) lobster(59) qualite(55) recommend(55) saveur(54) wine(51)Nourriture très bonne. Service rapide & amicable. Très bon service en général. Le restaurant est magnifique & propre.
be careful
we had a shocking sommelier who refused to explain the wine flights (it was'too complicated')
& then he became aggressive when i explained my wife was registered blind so needed a bit more light
he ruined an otherwise lovely evening
little short guy with a pony tail
hope you can avoid him - wish i'd got his name
I had high expectations coming here, & unfortunately the experience was quite mixed.
Upon arriving, I had to wait at the entrance for quite a while before anyone acknowledged me & showed me to my table. Throughout the meal, the dining room was also uncomfortably warm. Even sitting still, I was overheating, & several members of the staff appeared to be struggling with the heat as well. Better air conditioning would have made a noticeable difference.
Service started off poorly. My main server wasn't particularly welcoming or engaging, & when I mentioned that my churro appetizer tasted burnt, he simply smiled without really addressing the concern. There were also several service missteps throughout the evening. Staff often seemed disorganized, almost as if they were still finding their rhythm. I was served the bread course twice, one course arrived without cutlery, & my server frequently reached across me to place items on the table, making the service feel awkward. Ironically, one of the younger servers provided some of the best service of the evening. That said, I really enjoyed how each course was written down & explained for guests to follow along, with cue cards provided for each course.
The food was inconsistent. The burnt churros were disappointing, while the mac & cheese was very good. The pork had a nice texture but was noticeably under-seasoned & lacked flavour. The standout of the evening, however, was the lobster. It was absolutely exceptional & quite possibly the best lobster I've ever had. Also, I felt some of the plating was extreme, way too elaborate for the size of the table you were eating on - sometimes simplicity is best.
There were also a few issues with the dining room itself. The seats weren't particularly comfortable, & the drawer built into my table unexpectedly fell out. The staff couldn't get it back in, which was more amusing than anything else.
To their credit, the service improved as the evening went on, & the staff seemed more settled by the end of the meal.
I spent over $600 on dinner, so I don't think my expectations were unreasonable. At a Michelin-starred restaurant, I expect polished service, attention to detail, & consistency from start to finish. While the lobster was memorable enough, too many aspects of the overall experience fell short of the standard I was expecting.
J'avais très hâte d'essayer ce restaurant connaissant sa réputation mais j'ai malheureusement été très déçue. Notre serveur principal était arrogant & manquait de la classe dont nous sommes habitués dans les restaurants haut de gamme. Il est venu nous voir une fois au début pour prendre notre commande de drinks & ensuite notre commande de repas pour ensuite nous snober complètement… il n'est jamais revenu nous demander si on voulait un autre verre ou si nous avions besoin de quelque chose. Par contre le service en général avec tous les serveurs inclus était rapide, nous avions constamment de l'eau & il y avais très peu d'attente entre les plats! Pour la cuisine il y avait des plats excellents & la présentation était impressionnante mais il y en avais d'autres assez décevant qui nous ont même donné un mal de ventre… j'ai pris le tataki de thon, ce que j'adore généralement, mais il ne goutais pas frais & bas de gamme. Pour finir, les portions étaient petite donc le rapport qualité/prix n'était pas la, bref pour ce prix, beaucoup d'autres restaurants offre une meilleure expérience même s'ils n'ont pas d'étoile michelin.
Madly overrated if you ask me. Premium ingredients yes, great presentation, very sophisticated techniques, great for impressing the masses but not for me.
Both for lunch & for dinner, the experience is amazing. The staff is extraordinary, & the food is excellent. What really stands out is the presentation & attention to detail in every meal.
Attached are photos of the lunch & dinner .
I strongly recommend !
EDIT: we went back in 2026 for dinner, & still har an incredible experience. The food was incredibly tasty, but it really is the presentation that steals the show. Strongly recommend for a date night or a night amongst friends & family.
Almost everything was perfect. I was disappointed in the lobster tail though. It was overly herbal in flavor. It didn't taste bad, but was not balanced. I expect lobster to taste like lobster, but it was overpowered. Still great service, delicious food, pleasant wine pairings.
Cuisine excellente. Le service aux tables est digne de l'étoile Michelin. Par contre ils ont une fâcheuse tendance à modifier leur menu & surtout leurs prix sans préavis. Faites attention, il est possible de réserver une table pour un menu qui n'est plus disponible depuis un mois, ils vous donneront un autre menu 20% plus cher lors de votre visite.
I wonder how the Michelin Guide can give this restaurant a star? The dishes looked beautiful, but the taste was disappointing. They lacked flavor, & most of the food was bland. Our bread wasn't fresh; I think it had been sitting on the counter for hours. It was dry & hard. In short, I didn't enjoy my experience at this restaurant.