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Commodités, services et plus
Commodités, services et plus
Avis pour Ibérica
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Afficher toutpaella(18) dessert(7) pieuvre(7) professional(7) cocktail(6) recommend(6) tapas(6) sauce(6) musique(5) romesco(5) fruits de mer(4) spanish(4)
Very disappointing experience from start to finish.
The restaurant itself looked nice, but unfortunately the service & overall experience completely ruined the evening.
Our server was extremely rushed the entire time to the point that he barely even understood what we were saying. We constantly felt pressured while ordering & eating, & there was no sense of hospitality or professionalism at all.
It was also very obvious that the table next to us, who spoke Spanish & were clearly more comfortable with the server, received completely different & much warmer service compared to us, which made the experience even more uncomfortable.
What made the experience even worse was being asked to pay & leave despite having a reservation, simply because they needed the table. That completely defeats the purpose of reserving in advance. Dining out should feel relaxing & enjoyable, not stressful & rushed.
Being busy is not an excuse for this kind of behavior. A professional restaurant should know how to handle busy nights while still maintaining proper service quality & treating customers with respect.
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When we walked in the host was so nice. We said we were just going to order a drink & he smiled & gave us a menu'just in case.' We sat at the bar & the bartender Alex was excellent, friendly, & professional. Our drinks were amazing. We of course ordered food too! We had calamari, crocqettas, & pan con tomato. We would have gone back the next night for paella but they were closed & unfortunately we had to go home. Everyone was welcoming & I would highly recommend. Contemporary, upscale, but warm & inviting.
Great & fresh food, excellent service & amazing atmosphere. Our waiter, Gabriel, was very professional & knowledgeable. We would definitely recommend this restaurant.
'Such a wonderful experience from start to finish. The menu offered a plentiful selection, & I truly appreciated how thoughtfully it catered to my gluten-free intolerance without compromising on creativity or flavor. The cocktails were original & beautifully crafted, & the service struck the perfect balance between warm & professional. I'll absolutely be back.'
We had a wonderful experience at Iberica. The interior is absolutely beautiful - very Barcelona-inspired, stylish & vibrant, with so much character. The style of music & the volume were perfect, & the overall noise level in the restaurant was just right. We were lucky to be served by Jeffrey. He was attentive, professional, & made the evening flow effortlessly. We tried different tapas. They were all very tasty. Portions were perfect for sharing. We appreciated the offer to serve 4 croquets instead of regular portion of 3, so it made it easier for us to share. The whole evening was full of this kind of small gestures that made a big difference for the whole experience. For example, the plates & cutlery were changed for each dish - such a thoughtful touch that elevates the whole dining experience. One small suggestion: it would be lovely to see a wider selection of wines available by the glass.
I hosted a client here & the experience was excellent. The food was authentic & very tasty with the Paella being the highlight. The starters were also quite good & as authentically spanish as you can get in North America. In addition the service was professional. Overall 5/5, I wouldn't hesitate to come back for business or pleasure.
Exceptional experience. Worth the cost. Beautiful plating of the food. Very good croquetas, paella was properly seasoned & flavourful & everything was perfectly cooked notably the shrimps (shrimps were jumbo size) , calamari, tenderloin, octopus, all of of it. All the tapas that we tried, & we tried about 7 or 8 tapas were quite good I would get them all again
They were very busy however were able to accomodate well & were very professional & accomodating.
The churros was really good & as well as the accompanied dulce de leche sauce was one of the best dulce de leche I have ever had.
The cocktails were good too! As well as the chardonnay that we had
We were there for a birthday, great experious overall ! Thank you
UPDATED VERSION AFTER 1 YEAR:
Amazing team who took care of my review seriously. My group went back a year later, & we got served professionally. Everyone was polite but friendly, which made our night enjoyable. I really appreciate the effort of the team.
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Amazing food BUT HORRIBLE SERVICE..
I have been there a few times with friends & family, it has been going great with fantastic food & services. However, tonight was REALLY disappointing. The waitress i got was RUDE & COLD. She had never smiled, didn't ask how the food was & didn't say'bye' or'thank you', which should be a standard in customer service. I believe that if you work in customer service, you should at least say'bye' &'thank you'…
I wish the service would be as consistent as their food. It has unfortunately given a bad impression on the restaurant Iberica, which made my group feel hesitant in coming back.
The staff, the drinks, the food, the ambiance really made this evening special. Came to Iberica with some friends for a late dinner & we were not disappointed. Each menu item is clearly well thought out & the flavours in every bite show that the chefs clearly care for every dish. The bartender Jay was very pleasant & kept the bar clean & the manager was very charismatic & professional. It's worth a visit.