Overall, Chez Gérard is described as a fast, casual spot famous for poutine with extra cheese and simple hot dogs, burgers, and fries. Several reviews praise the poutine as excellent or even the best in the area, though a few note changes in gravy or cheese sourcing since new ownership. Price concerns recur, with many commenting that costs have risen and that the place remains cash only. Customer experiences range from rapid, friendly service to worries about cleanliness and inconsistent kitchen practices. The venue is described as mostly a takeout counter with seating in a retro setting, and it is popular with families thanks to indoor and outdoor play areas. Opinions about flavor and consistency vary over time, with some saying the sauce changed and others noting the cheese under the fries for a rich texture. Despite these fluctuations, many still recommend Chez Gérard for a comforting, kid friendly meal and for value compared with other fast food, though some feel portions have shrunk and prices keep climbing.
Not the same as it used to be. Lost me as a returning customer for the simple fact that paying $18 for a regular poutine & a steamy is ridiculous. Yes the poutine is good but not the best. Prices are very expensive!
It needs love & repairs, especially the wood structures for kids. Take them down if you will not maintain them.
You get what you should expect, hot dogs, burgers, fries, nothing complicated.
Vraiment moins bon depuis le temps, dommage pcq bel endroit ici avec jeux pour enfants & staff super gentil. Mais c'est la propreté de l'endroit, le goût des aliments qui laissent vraiment a désirer. Un air climatisé qui coule brun au dessus des tables a manger ca lève le coeur solide. La poutine vraiment mauvaise. Heureusement les hot-dogs étaient pas pire lol ah & CASH only.
Jan 31, 2026
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Poutine is okay, & portion is pretty large. The place itself operates as a takeout counter, but with many places to sit to eat in a retro style. This place is cash only.
Tout d'abord laissé moi vous dire que je m'ennuie des anciens propriétaires à leurs arrivés les propriétaires actuels m'ont dit que rien ne changerai
& bien ça a changé la quantité de personnel à augmenté mais la rapidité & la qualité du service à diminué.
& que dire de la nourriture les frites étaient les meilleurs maintenant elles sont trop cuites & sec. La facture beaucoup plus dispendieuse normal avec tout ce personnel non efficace à payé.
Dommage au paravent je mangeais là une fois par semaine. Aujourd'hui après plusieurs tentatives depuis le changement de propriétaires je leurs dit à dieu je ni retournerai plus jamais.
Dec 18, 2025
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Très bel endroit, La nourriture est sur la coche, les employés ainsi que le propriétaire sont très gentils & court-toi, le service est rapide que dire de plus je vous le conseille fortement l'essayer, c'est l'adopte
Nov 16, 2025
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