Aspire AMEX Salon/Lounge

Amanpreet

5.0

Great experience at this new lounge !!!! Staff , manager , food & overall lounge was 10/10.

Amir

1.0

Poor service & very poor customer service. Waited for 10 minutes at the front for someone to come. & Waited for 30 min & no food got delivered. Staff keep on saying they're checking. After 45 min, I left.

Very surprised of how poor the attitude of staff was.

VIMAL

5.0

Service is excellent & process of get in the longe is very simple. Front desk beautiful lady explained everything with a good manner & behaviour. Ample space.

Wassim

5.0

I really enjoyed the service from Hamza he was very kind & respectful, experiences like this make us want to come back to the Amex lounge

Fernando

3.0

After trying this lounge & reviewing it as a Visa-Dragon Pass user, I can say that it is not worth the time you spend waiting to get in. The food quality is average at best, & in some cases poor. You must order everything through your phone, one dish or drink at a time, & each order takes around 10 to 15 minutes to arrive.

To even have the option of using the lounge, you need to join the waiting list at least 5 hours in advance, & they will only allow entry 3 hours before your flight. In my case, I arrived 5 hours early & was called only 2.5 hours before my flight. I don't think someone arriving just 3 hours before departure would have any chance of getting in.

Overall, I no longer think this lounge service is worth it.

Melquicedec

5.0

Hamza & Mouvad sont très gentils. Ils nous ont donné un excellent service, en plus qu'une bon conseil pour les plats & les boissons a? commander. On est très contents d'être client de la banque CIBC & ses sallons VIP. Merci beaucoup !

Barbara

5.0

MLL Client, here because our lounge is closed. So glad it was. We walked right in at lunch time on a Sunday. The food was excellent & the table ordering via QR code was simple & fast. It is smaller than the MLL down the hall, but brighter, cleaner. We chose a table but there are variety of options. Loved the service - - staff were more than friendly. Thanks YUL domestic / you exceeded expectations

Mariée

5.0

I had a great experience at the Aspire International Longue thanks to the wonderful receptionist! From the moment I walked in, she greeted me warmly & helped guide me through the menu with patience & a friendly attitude. Even though the cafeteria was busy, she stayed calm, organized, & made everyone feel welcomed.

Her name is Zora, & she is such a super kind girl with an amazing attitude. She was so smiley the whole time, & her positive energy truly made my day. It's not often you meet someone who can brighten your travel experience like that. Thank you, Zora, you made my day very good!

M

5.0

I had a great time at the lounge. The food was great. So were the cocktails (highly recommend the Gin cocktail). I also want to add the staff here is super helpful. I had a small incident as I lost my luggage at the security clearance & Dahlia the security manager was extremely helpful. She along with the Airport security manager Syed helped me find my bag by raising a complaint to the security team. They both went out of their way to help me locate it: lastly hands down the best coffee in Montreal airport. Highly recommend this place!

CPR

5.0

Domenico is amazing ! Most amazing host !
We had a great time !!