L'Aspire AMEX Salon/Lounge propose un voyage culinaire international sophistiqué, mariant magistralement diverses saveurs mondiales pour une expérience gastronomique raffinée. La carte met en avant des plats de pâtes d'une grande maîtrise, utilisant des techniques traditionnelles et des ingrédients de premier choix, complétés par des sélections internationales inspirées qui satisfont les palais les plus exigeants. Les convives peuvent s'attendre à une atmosphère soignée, propice aux conversations détendues et aux repas mémorables. Cet établissement offre une sélection de plats conçus pour procurer une aventure gastronomique distinctive et satisfaisante. Chaque assiette témoigne de l'engagement de la cuisine envers la qualité et une présentation novatrice, garantissant un moment culinaire unique.
Le salon Aspire reçoit des avis mitigés, les visiteurs louant fréquemment la propreté, le design moderne et le personnel exceptionnellement aimable et attentif qui améliore souvent l'expérience. Alors que de nombreux clients apprécient la haute qualité de la cuisine préparée à la demande et l'ambiance relaxante, d'autres expriment leur frustration concernant l'absence de toilettes à l'intérieur du salon, la variété limitée du menu et l'inefficacité du système de commande par code QR aux heures de pointe. Les longs temps d'attente pour entrer et les retards potentiels dans le service des plats restent des points de discorde, poussant certains voyageurs à suggérer que le salon convient mieux à ceux qui y accèdent gratuitement plutôt qu'à ceux qui paient le tarif d'entrée.
Lady at the reception Maria was professional & has given great customer service & I thought it was higher end because of the excellent presentation in the front but disappointed that the buffet was not offering much...I did enjoy Dominco hospitality also..I would come back because employees where so curtious....Maria has positive energy, making feel everyone good & comfortable...thanks to both Maria & Dominco
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Very good lounge. Great selection of foods, good staff service, & very comfortable seats. The table order service is extremely good if you will be staying for a little while.
Our experience at this lounge was made truly special by Maria. From the moment we arrived, she welcomed us with the warmest smile, genuine kindness, & exceptional hospitality. Her friendly personality & attentiveness immediately made us feel valued & comfortable.
Maria went above & beyond to ensure we had a pleasant experience. Her professionalism, positive attitude, & sincere care for guests truly stood out & reflect the level of service that makes a place memorable.
While the food selection was limited & could benefit from more variety, Maria's outstanding service was the highlight of our visit. Her warmth & dedication made such a difference, & we would happily return to enjoy the wonderful hospitality she provides. She is truly an asset to the lounge.
11 juil. 2026
sur Google
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We had such a wonderful experience at this lounge, & what truly stood out was the incredible warmth & hospitality of the staff. From the moment we arrived, we were welcomed with genuine smiles & an amazing reception by Maria. She made us feel comfortable & valued right away, & her kindness & professionalism really set the tone for our visit. Although the food selection was quite limited & lacked variety, & we felt it could be improved in terms of quality & options, the service more than made up for it. A special thank you to Domenico, whose coffee was absolutely excellent! Beyond making a great coffee, he provided exceptional service, was attentive, friendly, & made our experience even more enjoyable.
The staff truly deserves recognition, they are the heart of this lounge. Their positive attitude, dedication, & genuine care for guests are what make this place special. We would gladly return, primarily because of the amazing reception & the outstanding hospitality we received.
Thank you, Maria & Americo for making us feel so welcomed & appreciated. Your kindness & professionalism did not go unnoticed! We rate this lounge 5 stars for service & 2 stars for the food.
The lounge itself is clean, stylish, & comfortable. The service was excellent - Christal went above & beyond in service & friendliness! The food was only okay. Good place to chill between flights.
I had an excellent experience at the Aspire amex lounge & Morgan truly made the visit stand out. From the moment I arrived, Morgan was welcoming, professional, & incredibly attentive. He went above & beyond to ensure I was comfortable & had everything I needed.
We had great experience at this lounge. Wait time was quick (15 minutes), food & drinks were good, the lounge is bright & comfortable! Special thanks to Yuliia, who quickly processed our reservation despite rush hour & explained everything! Will definitely come back next time I fly through YUL!
Comfortable lounge. Food was actually pretty good, it's not a buffet so you have to order but it's all through your phone. Coffee, water, pop, & some basic alcohol is all included.
My only complaint was that I tried to enter & was given a wait time, when the lounge was only half full with plenty of seats. I only waited for about 20 mins before being let in. But it was still only half full when I entered. Just seemed a bit silly.
Asking for directions to the Maple Leaf lounge, I was directed to the Aspire Lounge from the Air Canada Cafe, but unfortunately, my visit was completely derailed by the exceptionally poor customer service provided by the receptionist, Vindra.
My flight was scheduled for 3:15 PM, & I initially arrived at the lounge at around 11:53 AM. Vindra seemed visibly unbelieving that I even had lounge access. After having me scan my pass, she bluntly told me to come back in 23 minutes, citing a strict three-hour prior entry policy. I complied, left, & returned around 12:20 PM.
Upon returning & scanning my pass again, she seemed very happy to tell me that there was now a waitlist & I would have to wait. She said she would add me to the list, so I stepped to the side to wait. Vindra then called out again & demanded to see my pass yet again. After taking my phone number, she dismissively told me to leave. I mentioned I was comfortable waiting where I was, but she bluntly said I couldn't stay there & said I could wait in the AC cafe.
Furthermore, because I didn't have access to my regular mobile network at the time, I politely asked if they happened to have a SIM ejector tool (an iPhone pin). Without actually listening to me, she brushed me off & said they'didn't have a printer.' When I clarified that I didn't need a printer, she seemed rushed & desperate to just get rid of me, stating they would contact me via email instead.
Vindra lacked even an ounce of basic politeness or courtesy. I was surprised that she spoke the same way to another couple of customers. I am leaving this review in the hope that management addresses this behavior; guests should not be treated as if doing her job is a favor to them. A very poor experience!
