The way they speak to customers that are unsatisfied with their food is appalling. Just go look at their Google review responses to EVERY unsatisfied customer vs the satisfied ones. That's not how you run a business and it's certainly not how you keep one open long-term! I will never order from them again because of the ridiculous response I got on my Google review.
Nous essayons régulièrement différents endroits à la recherche d'une excellente soupe pho, et ce soir nous n'avons pas été déçus. Une chose est certaine : nous reviendrons sans hésiter !
Baton Rouge Angrignon We had a small issue with person at door. She gave us a choice of table which was nice but then just left and did not return or give us menus. A young male waiter came to us and asked if we were given menus and we said no and he said he would take care of us. (He did) My steak was redder the more I got to the middle but the outside of the steak was medium rare, as requested.. The Carrots were hard,.(had trouble putting fork in it) and they were not very well cooked. My husband's steak was too rare, so he sent it back. It was better when it came back, but it was still not as cooked as he liked his steak. He did not send it back a second because it would have taken too long and I would have been finished my meal. I was not very impressed with the co-ed bathroom. This location was new and they had the opportunity to not have this feature. Needless to say, there were some noises I really preferred to not hear. My husband said the food was just good. Although, he liked his Garlic Mashed but thought it could have had a bit more Garlic. I had the Cinnamon Bun for desert. Sadly, the bun was not as big and there was not very much icing or pecans as the one I had Downtown. Waiter was so nice and gave us great service. We tipped him more than enough because he tried to make up for the shortfalls.
Friday, January 30, 2026 Muffins Plus Alexis Nihon Plaza On the 2nd Floor in the hallway outside BONAP (Short for Bon Appetit) A young man who served me put 3 full scoops of ice in my lemonade and he then padded down the ice and put the rest of a scoop of ice back in the place where the ice was kept. I saw what he did and I said there was too much ice and he said the scoop is small and he showed me the scoop which was of average size and he showed me he put three small scoops in. I disagreed with him and said the scoops were bigger and he said'No' and I said okay and I left it at that. Later when I finished my Ice Tea I showed the owner who just happened to be there that there was three quarters of a cup of ice left and he Informed me that they usually put half a glass of ice in their medium Ice Tea drinks. He offered me another Ice Tea which I turned down and he said the next time a free one. I will turn down the free one because that is not my reason for mentioning the excessive ice. I will not hold one disagreement from a staff member against them. I will eventually give them another chance. Give them a chance their salads are delicious and their muffins are incredibly moist and tasty and they have multiple flavors of ice tea.. They also have Sandwiches and Banana Bread and lots of other food items and drinks. Just remember to ask if you want less ice.
J'ai découvert'Menu sur le Pouce' dès son ouverture .... Quelle bonne idée lorsqu'on cherche un repas bon et abordable ! J'y suis toujours cliente, et je vous les recommande chaudement !