Urban Crave

Emmanuil

1.0

The smoked meat was terrible & not as shown in the pictures in front of the restaurant. Basically cold cuts, heated & sandwiched with rye bread.

Fatima

1.0

Extremely disappointing experience.

I waited several minutes at the hostess stand simply to be seated at the bar, without any acknowledgment. When I eventually went to the bar myself, the staff member was on a laptop & ignored me when I politely said'excuse me.' After repeating myself calmly, I was told'one minute' with the most aggressive voice I have ever ever heard. even though seating me would have taken seconds.

As a frequent traveler, this level of indifference & lack of basic courtesy is unacceptable. I left immediately.

For comparison, I went to Pork & Pickle right after & received EXCELLENT , attentive service. The contrast was striking.

Urban Crave has lost my business.

Jay

5.0

Bon service, bonne nourriture & prix abordables.

Très belle expérience.

Alexia

5.0

Yeah, it's expensive for what it is…. It's an airport restaurant. Yeah, the foods not gourmet….. it's an airport restaurant.

Lighten up

Shadi

1.0

Worst airport experience. The food is awful & tasteless. The service is slow. Seats are crowded.

Ying

2.0

I was traveling though Canada from Belgium & had a terrible experience here. After continuous delayed flights I came here to charge my phone & likely eat. After asking one of the host if they had charger ports they confirmed they did so they showed me where & sat me down. I then asked to purchase a fountain drink which I was told okay to. Before I knew it I guess the manager a lady with glasses can't remember her complete description came to me & said I had to buy something to sit. So I was confused because I just purchased a fountain drink but she informed me it must be alcohol for whatever reason. After hours of traveling I did not want to drink any alcohol so she stated I must purchase something from the menu. Which I did fries that were soggy & salty & I did not eat. I find it a terrible customer experience to force traveling customers to drink or buy what you prefer them to buy instead of what they want to buy. It screams sales are low & it will make a bad name for the business. Very unpleasant experience & I didn't experience this anywhere else in the Montreal aiport but here

Dmitri

1.0

VERY BAD SERVICE ZERO STAR FOR U'GEORGE' THE OLD MAN SERVER HERE AT URBANCRAVE YUL AIRPORT , U SERVED US VERY OLD UGLY GLASS, IN MY HOUSE I NEVER USE THIS KIND OF GLASS, BUT IN THE BAR HERE IN URBANCARVE, THEY STILL USES, BE A SHAME TO UR SELF'GEORGE'!!!

Charles

1.0

Cold fries, a smoked meat sandwich the size of my palm. A sliver of a pickle. Total waste of 30 $
Friendly fast service from the waitress though.

Joy

5.0

Delightful atmosphere & tasty food. I had the Asian pot stickers with a deliciously spicy sesame oil. I accompanied it with a lemon water & a creamy Bailey's! Excellent service as well from Kristine! Two thumbs up!

Jennifer

5.0

Our server was great with a lot of people to manage. Sabrina is a superstar & I loved my real Gin & soda after a week of all inclusive.