Les avis sur Urban Crave montrent une halte pratique et conviviale à l'aéroport, avec un service généralement chaleureux et des plats simples et rapides adaptés aux voyageurs. Certains évoquent une expérience agréable et des plats appréciés comme la poutine ou le sandwich de viande fumée de Montréal, servis rapidement dans une ambiance agréable et avec des prises de courant disponibles à table pour recharger les appareils. D'autres soulignent un rapport qualité-prix en ligne avec ce qui est attendu pour un restaurant d'aéroport, des portions parfois petites et des plats qui ne correspondent pas toujours au menu, ainsi que des remarques sur un café décevant et des coûts supplémentaires. Des expériences négatives mentionnent des pratiques qui semblent pousser à acheter des boissons alcoolisées ou un pourboire plus élevé, et des incidences de lenteur ou d'erreurs de commande, alors que le personnel est souvent décrit comme attentif et efficace lorsque le service est bien géré. Globalement, Urban Crave apparaît comme une option pratique pour reprendre des forces entre les vols, apprécié pour la rapidité et l amabilité du personnel, mais dont le rapport qualité-prix et la cohérence peuvent varier selon les visites.
I ordered a smoked meat sandwich to go. The waitress asked if I wanted to switch my side from chips to something else, so I upgraded to poutine. The sandwich itself was about $24.
When my order came out, it was served as dine-in instead of takeout, so they had to redo it. The final bill ended up being close to $40.
Unfortunately, the sandwich was very small & the portion size overall was disappointing for the price. The smoked meat also tasted like the kind of pre-packaged product you'd get frozen from a place like Costco rather than freshly prepared deli meat.
Overall, it felt extremely overpriced for what you get, with small portions & low food quality. I do not recommend this restaurant. Unfortunately, most likely if you're reading my review, you already went through security. They over charge because they know your options are very limited. If you can wait to get on your flight, the food on Air Canada flights is better & cheaper than here.
Being in Montreal it's just right to find a restaurant that sells Montreal Smoked Sandwiches. We order one along with poutine. Food was out fast & the Montreal Smoked Meat was tasty. Little tough. Expensive for what u get. Not very thick. $25:00 for the sandwich. Extra for poutine. Next time hopefully we can stop into a real Montreal Smoked beef sandwich restaurant.I know they are thicker with meat.
I really enjoyed the smoked meat sandwich. Although it was only half a sandwich, it was very tasty. It came with homemade chips that were crispy & fresh. Additionally, there is power charging available right at the tables, which is very convenient for travelers. The price is higher like all airports.
Had to turn my head & look for a waiter/ waitress in order to get noticed & have my order taken. Food was overpriced. One drink & a smoked meat sandwich came to $40. Asked if I could use the rest of my Canadian cash & pay the rest on card & was told that wouldn't be an option (truly no reason it shouldn't be) waitor mumbled where to go to pay & when asked him to repeat what he said cause I didn't hear him, acted extremely annoyed. Employees here clearly need to change their attitude. Food was good tho, not worth the price.
Very lovely waitress, very fast, cordial & efficient. The concept is kinda funny here: it's basically a diner counter that claims to do international street food, but in reality it's classic burgers & sandwiches with some samosas & korean fried chicken. I had the breakfast so I can't say how their international cuisine tastes. The breakfast was fine though, nothing special & a bit pricey, but this is an airport diner we're talking about. One funny thing was how expensive their drink menu was. Easily the most expensive beers in the domestic terminal.They sell Archibald pints marked up 50% from what Archibald sells them for in the same terminal. Not highway robbery, but i think they are relying on the fact they're the only place to grab a drink that far down the domestic departures. One thing I noticed & see repeated here in other reviews is that the place isn't really managed...like, at all. I tried to use a dragonpass coupon that wasn't working, & there was no manager there to assist. The waitress helped me best she could, but she was very clearly alone & without assistance or guidance. They should probably work on that.
It's a restaurant at an airport so if you don't have any expectations it's pretty awesome. Smoke meat sandwich was actually really good, Caesar salad was ok, service is good & very quick
